5 stars
Sheraton Grand Hangzhou Wetland Park Resort
1 Westbrook Resort, Zijinggang Road, Hangzhou 310030, China
Hangzhou, China
See location+86 571 8500 2222Photos of Sheraton Grand Hangzhou Wetland Park Resort
Overview
Welcoming and modern, Sheraton Grand Hangzhou Wetland Park Resort provides travelers with a serene and lush escape overlooking China's famed Xixi National Wetland Preservation Area. From this enviable location—which is also a short drive away from West Lake, Lingyin Temple and the Alibaba Xixi Campus—guests can enjoy the many charms of our hotel. Stay in our spacious guest rooms and suites, all outfitted with a private balcony from which to take in sweeping views of the Xixi Wetland. Dine in our restaurants, offering modern French cuisine and authentic Chinese fare. Reboot and relax in Shine Spa or make a splash in our sparkling indoor pool. A leading meeting and events destination in Hangzhou, our resort boasts an array of venue spaces, including an elegant ballroom which can be divided into three separate spaces. Come discover it all at Sheraton Grand Hangzhou Wetland Park Resort—we look forward to hosting your visit.
Amenities at Sheraton Grand Hangzhou Wetland Park Resort
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Dining
- Wine glasses
- Electric kettle
- Fruits
- Restaurant
- Minibar
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
General
- Executive lounge access
- Family rooms
- Garden view
- Inner courtyard view
- Lockers
- Storage available
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
Accessibility and suitability
- Entire unit located on ground floor
- No smoking
- Non-feather pillow
- Pets not allowed
- Designated smoking area
- Disabled access
- Lift
- Accessible by lift
- Upper floors accessible by lift
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
Pool and spa
- Spa
- Hot tub
- Indoor pool
- Spa and wellness centre
- Massage
- Sauna
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Cleaning products
- Wardrobe or closet
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Things to do
- Gift shop
- Bicycle hire
- Cycling
- Hiking
Parking and transportation
- Free parking
- Private parking
- Airport shuttle
Outdoor
- Garden
- Terrace/Patio
- Balcony
Media and entertainment
- Cable or satellite TV
- TV
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Workspace
- Desk
Reviews of Sheraton Grand Hangzhou Wetland Park Resort
8.5
Very good
285 verified ratings
Wonderful
131
Very good
55
Good
42
Okay
25
Fair
16
Mediocre
7
Poor
9
Summary of reviews
Guests say
Guests have expressed disappointment with the service and cleanliness of the hotel, citing unhelpful staff and dirty facilities. Many felt that the hotel did not meet the expectations of a five-star establishment, with poor food quality and lack of attention to guest needs. However, some guests appreciated the spacious rooms and good breakfast options, indicating that there are positive aspects to the stay.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8.7 out of 10
70 reviews
7.5 out of 10
6 reviews
Location
1 Westbrook Resort, Zijinggang Road, Hangzhou 310030
What's nearby
- Xixi Wetland Park2.3 km
- Lingyin Temple3.3 km
- Zhejiang University Yuquan Campus3.5 km
- Yellow Dragon Sports Center4.1 km
- Hangzhou Botanical Garden4.5 km
- China National Tea Museum4.9 km
- Baochu Pagoda6.2 km
- West Lake6.8 km
- Wulin Square6.9 km
- Leifeng Pagoda7.1 km
- Jingci Temple7.1 km
- Hangzhou Theatre7.4 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Sheraton Grand Hangzhou Wetland Park Resort
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in HangzhouGood to know
Value for money | Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|---|
8.4 | 7.7 km | Hangzhou | 33.8 km |
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