Good to know
|Distance to city centre||5.9 km|
|Distance to airport||30.1 km|
|"Comfy bed, staff are helpful"||(in 7 reviews)|
|"Very good restaurant and breakfast."||(in 9 reviews)|
|"Great Service and Comfortable Room."||(in 18 reviews)|
Time of year
Show reviews that mention
|beautiful hotel||in 15 reviews|
|bed was comfortable||in 13 reviews|
|blond woman||in 9 reviews|
|commercial center||in 3 reviews|
|cotton wool||in 3 reviews|
|great staff||in 7 reviews|
|jin||in 3 reviews|
|restaurant and breakfast||in 14 reviews|
|room temperature||in 6 reviews|
|room was spacious||in 23 reviews|
|west lake||in 8 reviews|
Sublime environment. Beautiful room , extensive surrounding classical gardens were dreamlike. Easy access to walks and locations around West Lake area. Attentive , efficient and friendly staff.
The egg at breakfast
The scenery of this place is at legendary level. Every detail shows the mastery work of the architects that combines the artisanship with nature gave me the feeling of serenity, tranquility, and a peace of mind. The staff team made my stay a pleasurable one. Their genuineness and sincerity deserve a compliment and appreciation. A big thanks to each and everyone of them, especially the concierge and the driver, Mr.Forest. The Chinese restaurant has tasty food as well.
A little improvement in English comprehension skills for the staff will help. There was an incident which some important people arrived and we were rushed aside without knowing the situation and could have caused problem for either party. If that situation should ever happen anywhere, there should be a better solution, perhaps not shoving your guests in or yanking them out of the car would be nice. Regardless to who ever the person was, we also were guests of the hotel and should be treated nicely.
This is one of the most beautifully situated hotels I have ever stayed at. It is like being in the midst of a Chinese landscape painting! The ambience, the comfort and design of the rooms, the extremely lovely service, all put this in the top 10 if not the top 5 of all hotels I've stayed in during a lifetime of travel. And it was without any doubt the best 4 Seasons I have ever stayed at, since they are always really nice but often somewhat generic. This one is not. It is absolutely at the top. And, I might add, while expensive particularly for China, it is about half to two thirds what a similar property would be in the US, Asia or Japan.
Nothing. Well, OK, they could put some real milk or at least a better quality powdered creamer for use with the expresso machine! That is literally the only thing I found wanting.
Four Seasons Hotel Hangzhou at West Lake is centrally located in Hangzhou, a 2-minute walk from Hangzhou Botanical Garden and 11 minutes by foot from Yui Fei Temple. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Hangzhou? This hotel has facilities measuring 5543 square feet (515 square meters), including conference space. Free self parking is available onsite.
based on 646 reviews
Things to know
- Great view
- Professional service
- Luxurious Hotel
- Pleasant hotel grounds
Policies vary by room type and provider.
FAQs when booking at Four Seasons Hotel Hangzhou at West Lake
Where is Four Seasons Hotel Hangzhou at West Lake located?
Four Seasons Hotel Hangzhou at West Lake is located at 5 Lingyin Road in Hangzhou City Centre, 5.9 km from the centre of Hangzhou. Hangzhou Botanical Garden is the closest landmark to Four Seasons Hotel Hangzhou at West Lake.
When is check-in time and check-out time at Four Seasons Hotel Hangzhou at West Lake?
Check-in time is 15:00 and check-out time is 12:00 at Four Seasons Hotel Hangzhou at West Lake.
Does Four Seasons Hotel Hangzhou at West Lake offer free Wi-Fi?
Yes, Four Seasons Hotel Hangzhou at West Lake offers free Wi-Fi.
Does Four Seasons Hotel Hangzhou at West Lake offer free parking?
Yes, Four Seasons Hotel Hangzhou at West Lake offers free parking.
Does Four Seasons Hotel Hangzhou at West Lake offer free airport shuttle service?
No, Four Seasons Hotel Hangzhou at West Lake does not offer free airport shuttle service.
How far is Four Seasons Hotel Hangzhou at West Lake from the airport?
Four Seasons Hotel Hangzhou at West Lake is 30.1 km from Hangzhou. Four Seasons Hotel Hangzhou at West Lake is 101.3 km from Yiwu.
Can you bring pets to Four Seasons Hotel Hangzhou at West Lake?
No, pets are not allowed at Four Seasons Hotel Hangzhou at West Lake.
Does Four Seasons Hotel Hangzhou at West Lake have a pool?
Yes, Four Seasons Hotel Hangzhou at West Lake has a pool on-site.
Most popular landmarks
- Hangzhou Botanical Garden 0.5 km
- Su Di Causeway 1 km
- Zhejiang University 1.1 km
- Zhejiang Museum 1.6 km
- Yellow Dragon Sports Center 1.9 km
- Broken Bridge 2.6 km