Novum Hotel Norddeutscher Hof Hamburg

Breakfast was good. The location was excellent - very close to the main railway station. My room was just next to the reception, which was good because it was easy to access, but it was kind of weird because the bed was located on a platform, about 6 steps up from the rest of the room. However, I quite liked my room because it was actually very spacious and probably the only one like this in the hotel.

Nothing to complain about.

The hotel is fine, with convenient localisation. Perhaps more could be done in terms of equipment and breakfast.

Breakfast was fine, but it could me prepared more carefully, in a more diverse way.

Perfect choice for one-night stay if taking connect trains. Very close to the Central Station and able to get takeaway foods in the late evening. Possible to take a quick tour around the city central area by walk. Big room space and good breakfast option. The reception lady was so nice to let me organize luggages at the breakfast room.

The night shift guy at the reception cannot understand English very well. Strong suggest to provide some adapters for guests. Felt desperate when I lost mine on the train.

Friendly staff. Breakfast was average for Germany (better than in UK but I've had more interesting breakfasts in Germany), however the coffee was good, a bonus. What a shame hotels still provide jams, honey, etc in small plastic containers. Why not a few jars?

Very poor lighting in bedroom, dingy and difficult to read either from main ceiling light or the bedside light. Small bathroom, ok for me but would not be comfortable for someone tall.

Good breakfast and location.

Shower pressure and bed could be better.