Hotel Universo Guadalajara

I have stated at Hotel Universo on several occasions before and have been always pleased with the service from the reception and the room service personnel: efficient, friendly and courteous. The location is ideal: very close to everything. I generally catch a bus from the Nueva Central Camionera to Centro Histórico, walk a few blocks from the drop off point, somewhere near dos templos, to the hotel with my luggage in tow. Calle 16 de septiembre has been under construction for some time and was surprised on this visit that most of the debris have been removed and there is now a lovely promenade down the center of the street from dos templos to calle Juarez. There is an elevator at the hotel. The beds are comfortable. The rooms are cleaned daily with fresh towels and a bottle of water. Plenty of hot water so one needs to take caution to avoid getting scalded. WiFi is generally OK.

I can't think of any thing negative about my last stay.

The location was excellent: I took a metrobus from the airport and the bus stop was right in front of the hotel. I caught a trolley at the Bellas Artes bus stop, a couple of blocks away to the bus terminal where I caught a bus out of the city and one of the entrances to the Metro (subway) is also nearby. Downtown (Zocalo) is a few blocks away. Lots of good restaurants within walking distance. There are a number of attractions nearby such as the Bellas Artes, the Cathedral, the historic excavations of the Aztec temple to the wind god and several other museums. The room is cleaned daily, the bed is comfortable, there is desk and a place to hang your clothes, hot water and clean towels. There is a restaurant on the ground floor of the hotel and I have eaten there on a previous visit but this time I decided to explore other restaurants nearby. There's a bakery next door where I would have coffee and some pastries. I did not have any problems with street noise and other distractions such as loud music from outside. There is a lavandería (not a coin-operated laundromat) around the corner.

The only negative part was the noise from guests and because my room was so close to the reception. I believe the heater for the entire building was right next door to my room and every so often would make a loud noise which woke me up a few times.