Grindelwald Youth Hostel

Be careful when booking. A private bathroom may be private, but it may not contain what you expect ... we booked a private bathroom, but it only contained a shower and sink; on check-in there was a somewhat disinterested apology that "clung" to the technicality that it was, in fact, a bathroom, despite the norm expectation that bathrooms usually contain toilets. We paid the same as our friends, who had enjoyed a private toilet in their private bathroom; again a somewhat disinterested apology blaming booking.com that it didn't let them differentiate the cost. Service was also somewhat unhelpful; when asked if they could help us book a taxi (concerned about language difficulties), we were handed a business card and left to it. Provision of washing facilities may be mentioned in facilities; you may want to confirm this. When we arrived, we were told the washing machine was broken; when we left 3 days later, it still had not been repaired, posing a problem as we had been travelling a week prior to arrival and were running out of clothes. These problems surprised us, as we have stayed in several hostels in Switzerland, that were so much more reliable in facility and service.