Every aspect of the hotel is superior! The facilities are beautiful and well cared for, the staff is friendly and helpful, the location is perfect, the breakfast was delicious, the beds were comfortable, and everything was clean.
There was not a single aspect to the hotel that was in any way less than exceptional.
everything was good in my books
the bath room was a little small but no big deal.
Swimming pool and exercise room.
Fine, with only one issue
Breakfast was quite good, but swamped. Quite comfortable, noise and other issues were reasonable for the money. Guest laundry was very good.
Only had one significant issue. Apparently, my elderly mother tried to call me through the front desk. I was in my room. She called several times and was told that I was not answering and got quite worried. I called her on my cell and she related this. I called the manager on duty to complain and was told that she had tried to call me several times, and that she and her assistant had both tried coming up to my room. I told her that was not factual - that I had been working at the desk and would have heard any calls, and was quite able to hear kids and others in the hall. If anyone had knocked on my door, I would have known. If anyone had opened my door to do a welfare check, I would have known. Really unacceptable.
Really just a roadside motel. Shocked this cost $92. We were put in a room directly by the elevator and ice vending machines. Not the best.
Breakfast and pool
When you stay at Crystal Inn Hotel & Suites Great Falls in Great Falls, you'll be near the airport and 8 minutes by car from Four Season Arena. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available 24 hours).
Based on 386 reviews
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