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The Grand River Hotel, an Ascend Hotel Collection Member

The Grand River Hotel, an Ascend Hotel Collection Member

7.3
Good

Based on 2,169 reviews
 
270 Ann Street Northwest, Grand Rapids, MI 49504, United States
  +1 616 363 9001
The Grand River Hotel, an Ascend Hotel Collection Member - Grand Rapids, MI, United States
Check-in
Check-out
Compare vs KAYAK |
Priceline $114
KAYAK $130
Choice Hotels $145
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Rooms

Check-in
Check-out

Queen rooms

$150+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Queen bed
$150 per night
IMAGE
Queen bed
$170 per night
IMAGE
Queen bed
$170 per night
IMAGE
Queen bed
$203 per night
IMAGE
Unknown
$203 per night
IMAGE
Queen bed
$205 per night
IMAGE
Queen bed
$223 per night
IMAGE
Queen bed
$254 per night
IMAGE
Queen bed
$258 per night
IMAGE
Queen bed
$273 per night
IMAGE
Queen bed
$273 per night
IMAGE
Queen bed
$291 per night

Standard rooms

$114+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$114 per night
IMAGE
King bed
$130 per night
IMAGE
King bed
$148 per night
IMAGE
King bed
$153 per night
IMAGE
King bed
$153 per night
IMAGE
King bed
$153 per night
IMAGE
Queen bed
$153 per night
IMAGE
King bed
$157 per night
IMAGE
Queen bed
$170 per night
IMAGE
Queen bed
$170 per night
IMAGE
Queen bed
$170 per night
IMAGE
Queen bed
$170 per night
IMAGE
Queen bed
$181 per night
IMAGE
Queen bed
$183 per night
IMAGE
Queen bed
$191 per night
IMAGE
Queen bed
$205 per night
IMAGE
Queen bed
$220 per night
IMAGE
King bed
$248 per night

Double rooms

$170+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Double bed
$170 per night

King rooms

$152+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
King bed
$152 per night
IMAGE
King bed
$153 per night
IMAGE
King bed
$153 per night
IMAGE
Unknown
$161 per night
IMAGE
Unknown
$161 per night
IMAGE
King bed
$168 per night
IMAGE
King bed
$170 per night
IMAGE
Unknown
$187 per night
IMAGE
King bed
$203 per night
IMAGE
Sofa bed
$220 per night
IMAGE
Sofa bed
$220 per night
IMAGE
King bed
$232 per night
IMAGE
King bed
$238 per night
IMAGE
King bed
$273 per night

Reviews

Traveller rating

136
162
78
46
23

Time of year

Traveller type

Show reviews that mention

+
grand rapids
sleep number bed
shuttle to downtown
hot tub
outside patio
pool was nice
close to downtown
river view
late check
location shuttle
staff was nice
ice machine
plastic sheet
clean room
bath towels
nice hotel
bar tender
  • Excellent
    Apr 2017
    9.7

    Newly renovated.

    We enjoyed our stay here very much. Short bicycle ride along river to downtown.

    No complaints

  • Okay
    Nov 2016
    4.8

    Shabby and disappointing

    Staff very helpful

    Everything under construction, lamp broken, dirt and smashed bugs on walls, navigating to room through hanging plastic, windows blocked out. The online info for the hotel indicates a luxurious property which is miles from the truth. We did complain and did receive a small discount but the experience was dismal.

  • Good
    Oct 2016
    6.8

    Under full renovation

    They staff were very apologetic and did their best to provide great service despite the fact that this hotel is a dated crumbling relic - it has been purchased by a hotel group and it will be unrecognizable - completely transformed and beautiful when it's finished.

    We never would havbooked there had we known the state of the reno, we were advised there were renovations but this is far beyond what we expected. it's surprising it's open right now considering the scale of renovation. The pool and whirlpool were drained which was disappointing. But the beds and pillows were fantastic and we slept well.

  • Mediocre
    Oct 2016
    2.8

    Not advertised that it was under renovation. Way too expensive for the quality. Window covered by plastic due to renovations. Bedding was dirty.

  • Okay
    Sep 2016
    5.4

    Wet carpet, power kept going out, dirty bedding f

    Low price, easy access to express way

    Wet carpet, power kept going out, dirty bedding,

  • Okay
    Jul 2016
    4.8

    very loud on my floor...under staffed..beds were n

    not much..bad location

    rooms smelly..floor smelly..understaffed..bad location..no directions for sleep number bed

  • Excellent
    Jul 2016
    10.0

    Lovely views by the river

    Very clean rooms - great pool

  • Okay
    Jul 2016
    6.0

    Alright

    Housekeeping was amazing, very clean rooms and pleasant staff

    Television channels were limited Sleep number bed remotes didn't work in room 601 Microwave plate should be adjusted in room 601

  • Excellent
    Jun 2016
    8.2

    The hotel is super close to downtown and has a free shuttle service that you can reserve up to a half hour in advance. Our bed was comfy too. Checking in and out was easy. Right next to the expressway.

    Our room didn't have a phone, which was weird, and one of the lightbulbs in the bathroom was burned out.

  • Mediocre
    Jun 2016
    2.5

    Hairy Beds!

    I liked being close to the river and downtown.

    I plopped down on the bed when I got in the room and found 4 hairs. . . not my own. One was a pubic hair! They sent a maintenance guy to change the sheets and we helped him change them. The pillows were the worst pillows I have ever seen. Totally lumpy foam.

  • Good
    Jun 2016
    8.0

    Girls Night Out - Getaway

    Very inexpensive and close to downtown. Excellent customer service from staff. Suitable for a girls night out!

    Elevator was extremely slow; coffee was very weak.

  • Poor
    Jun 2016
    2.0

    Worst hotel experience... EVER

    Nothing

    We exit the elevator after 13 hours of driving, with out two children (5 & 9), to razor blades, trash, construction debris, just a flat out disaster shoots down the entire hallway. A man says we shouldn't be here. I said ok, and headed back to the front. The Dest person says, it's ok, thanks for your patience!?!? W.T.F. !?!?!

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About

Overview

Focus on the destination in a whole new way at the Grand River Hotel, an Ascend Hotel Collection Member in Grand Rapids. We are located less than two miles from the heart of downtown near U.S. Route 131, making it easy to find the true local flavor you crave at Van Andel Arena, DeltaPlex, Fifth Third Ballpark, Art Van Sports Complex, Frederik Meijer Gardens and Sculpture Park and the Gerald R. Ford Museum. The Gerald R. Ford International Airport is about 20 minutes away. We offer complimentary shuttle service to the downtown Grand Rapids area. Grab a meal at our River Rock on the Grand restaurant and enjoy amenities like free WiFi, an exercise room, business center and indoor heated pool. Earn rewards with every stay with our Choice Privileges Rewards program.

Choice Hotels

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

7.3 Good

Based on 2,169 reviews

8.7

Location

8.0

Service

4.5

Comfort

3.4

WiFi

Things to know

  • Good shuttle service

Check in

16:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Free Wi-Fi
Increased accessibility
ATM on-site
A/V equipment hire
Business centre
Child-friendly
Concierge service
Cribs available
Gift shop
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Hot Tub
Indoor pool
No smoking
Restaurant
Bar/Lounge
Express check out
Cable or satellite TV
Air-Conditioned
24 Hour Front Desk
Airport Shuttle (Surcharge)
Pets not allowed
Free parking
Designated smoking area
Storage available
Wedding services
Terrace/Patio
Towels
Soap and shampoo provided
Fireplace
Grill
Internet
Hairdryer
Linens
Lift

Photos

The Grand River Hotel, an Ascend Hotel Collection Member - Grand Rapids - Building All photos (35)
The Grand River Hotel, an Ascend Hotel Collection Member - Grand Rapids - Banquet hall Banquets (2)
The Grand River Hotel, an Ascend Hotel Collection Member - Grand Rapids - Bar Bar (1)
The Grand River Hotel, an Ascend Hotel Collection Member - Grand Rapids - Bedroom Bedroom (15)
The Grand River Hotel, an Ascend Hotel Collection Member - Grand Rapids - Building Building (2)
The Grand River Hotel, an Ascend Hotel Collection Member - Grand Rapids - Bedroom Bedroom (15)
The Grand River Hotel, an Ascend Hotel Collection Member - Grand Rapids - Building Building (2)
The Grand River Hotel, an Ascend Hotel Collection Member - Grand Rapids - Business centre Business centre (1)
The Grand River Hotel, an Ascend Hotel Collection Member - Grand Rapids - Gym Gym (1)
The Grand River Hotel, an Ascend Hotel Collection Member - Grand Rapids - Kitchen Kitchen (2)
The Grand River Hotel, an Ascend Hotel Collection Member - Grand Rapids - Living room Living room (2)
The Grand River Hotel, an Ascend Hotel Collection Member - Grand Rapids - Lobby Lobby (3)
The Grand River Hotel, an Ascend Hotel Collection Member - Grand Rapids - Lounge Lounge (1)
The Grand River Hotel, an Ascend Hotel Collection Member - Grand Rapids - Meeting room Conference (1)
The Grand River Hotel, an Ascend Hotel Collection Member - Grand Rapids - Outdoor view Outdoors (1)
The Grand River Hotel, an Ascend Hotel Collection Member - Grand Rapids - Pool Pool (2)
The Grand River Hotel, an Ascend Hotel Collection Member - Grand Rapids - Room amenity Room amenity (1)
All photos (35)
Lounge (1)
Room amenity (1)
Pool (2)
Banquets (2)
Business centre (1)
Bedroom (15)
Building (2)
Bar (1)
Lobby (3)
Outdoors (1)
Living room (2)
Gym (1)
Kitchen (2)
Conference (1)
All photos (35)

Location

Most popular landmarks

  • DeltaPlex Arena and Conference Center 1.6 km
  • La Grande Vitesse 2.8 km
  • DeVos Performance Hall 3.1 km
  • Gerald R. Ford Presidential Museum 3.2 km
  • Van Andel Museum Center 3.3 km
  • Grand Rapids Public Museum 3.3 km

Nearby hotels

8.1 Excellent (396 reviews)
 2.63 km
8.3 Excellent (316 reviews)
 2.7 km
See more nearby hotels

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