|"Comfortable beds Clean Great facility."||(in 19 reviews)|
|""Very clean, amazing amenities, great breakfast.""||(in 59 reviews)|
|"Staff was amazing and very helpful"||(in 90 reviews)|
|""food was awful, coffee just bearable""||(in 3 reviews)|
|"Pool and hot were closed due to COVID"||(in 6 reviews)|
|"The sliding bathroom door was strange."||(in 10 reviews)|
|staff was friendly||in 168 reviews|
|room was clean||in 159 reviews|
|free breakfast||in 147 reviews|
|paying for parking||in 139 reviews|
|beautiful hotel||in 76 reviews|
|pool and hot tub||in 54 reviews|
|close to downtown||in 47 reviews|
|door on bathroom||in 43 reviews|
|front desk||in 42 reviews|
|bed was very comfortable||in 23 reviews|
|coffee maker||in 20 reviews|
|able to walk||in 15 reviews|
|clean and new||in 10 reviews|
|grand rapids||in 10 reviews|
|plain yogurt||in 10 reviews|
|healthy options||in 7 reviews|
Breakfast was good.
Very noisy place. Walls are paper thin. Other people that stay there are rude drunks who beat on other people’s doors and slam doors. Loud music playing in the middle of the night. Staff did nothing to stop it. I wouldn’t recommend anyone staying there for $200 a night.
Rude service by Ben at the front desk
First this hotel is NOT DOWNTOWN. So the name is misleading. Second the experience we had was below par for the price and even just as a regular person staying at a hotel. This is because of the incompetent and even rude service of Ben at the front desk. While we were enjoying the hot tub with another couple at close to 10pm, a young child who was unattended PUKED in the hot tub. The other apologized to us, but Ben was rude and made no attempts to improve the situation. We headed up to our room to continue our conversation and 20 minutes later Ben came to our room and -- no joke -- threatened to call the police because four adults talking *apparently* was too loud for the Hampton. Calling the police would have been a waste of time for public servants, we didn't have loud music playing, we were simply talking at normal volume. The biohazard left unclean in the hot tub however could truly be dangerous. Not sure what they were thinking but Ben must be too immature to handle a management position on a busy weekend. It was just bizarre. Also, the front desk attendants recommended we grab a drink at the restaurant attached. We walked over to find the restaurant is closed for renovations. It's attached to the Hampton -- how could the front desk staff not have known it was closed? Then two separate times I tried to ask quick questions about transport/attractions at the front desk, but there was only one person working and she literally fielded 3 separate phone calls each time while ignoring me standing right in front of her, so I just left and googled it. We're pretty easy going people, but this was seriously way below our expectations. I would not recommend this hotel to anyone. There are so many places to stay in Grand Rapids and the city as a whole is very affordable, so steer clear of the Hampton Inn.
Clean, modern and comfortable.
The stylish Hampton Inn & Suites Grand Rapids Downtown hotel is set along the Medical Mile and conveniently located just off of I-196, less than one mile from the city center. Expanding medical programs for Michigan State University and Grand Valley State University are shaping the future for the growth of the Medical Mile. The hotel is in close proximity to Helen DeVos Children’s Hospital, Spectrum Health, Mercy Health and other local hospitals. Fill your schedule in Grand Rapids with area attractions including Frederik Meijer Gardens & Sculpture Park, Gerald R. Ford Museum and John Ball Zoo. Whether you’re attending a convention at DeVos Place or experiencing Beer City USA’s multitude of breweries, we have the perfect room for you. After a busy day, unwind in a spacious room or suite with free WiFi and a 42-inch HDTV. Relax in our heated indoor pool and hot tub or lounge on our seasonal outdoor terrace for some fresh air. Stop by our 24-hour Treat Shop in the lobby for a midnight snack. Wake up to a free hot breakfast buffet served daily or if you’re short on time, grab a Hampton’s On the Run Breakfast Bag for a healthy meal on the go.
based on 378 reviews
Policies vary by room type and provider.
All reservations at Hampton Inn & Suites Grand Rapids Downtown – even non-cancellable stays – on or before 30 June 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
Hampton Inn & Suites Grand Rapids Downtown is located at 433 Dudley Place NE, 1.3 km from the centre of Grand Rapids. La Grande Vitesse is the closest landmark to Hampton Inn & Suites Grand Rapids Downtown.
Check-in time is 15:00 and check-out time is 12:00 at Hampton Inn & Suites Grand Rapids Downtown.
Yes, Hampton Inn & Suites Grand Rapids Downtown offers free Wi-Fi.
No, Hampton Inn & Suites Grand Rapids Downtown does not offer free parking.
No, Hampton Inn & Suites Grand Rapids Downtown does not offer free airport shuttle service.
Hampton Inn & Suites Grand Rapids Downtown is 14 km from Grand Rapids Gerald R. Ford Intl. Hampton Inn & Suites Grand Rapids Downtown is 52.2 km from Muskegon.
Yes, Hampton Inn & Suites Grand Rapids Downtown has a pool on-site.
Hampton Inn & Suites Grand Rapids Downtown has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.