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|Distance to city centre||0.3 km|
Time of year
Show reviews that mention
|awesome staff||in 44 reviews|
|clean our room||in 16 reviews|
|close to the beach||in 22 reviews|
|comfortable bed||in 21 reviews|
|extra cost||in 3 reviews|
|golden sands||in 3 reviews|
|good facilities||in 10 reviews|
|good location||in 24 reviews|
|henna||in 2 reviews|
|leva||in 4 reviews|
|nice hotel||in 53 reviews|
|sea view comfortable||in 6 reviews|
|swimming pool||in 38 reviews|
|variety food drinks||in 58 reviews|
|wifi in rooms||in 13 reviews|
It's more focused on quantity rather than quality. It was loud and crowded. The staff was overwhelmed.
I liked the diversity of food, the quality food, the services offered, the facilities offered
1.The hotel staff should have intervened when German groups entered the swimming pool with beach slippers. They had an air of superiority and did not take into account the rest of the tourists who were accommodated. Also, the pool should be cleaned more often, the water is cloudy, and this is because tourists (especially Germans) come from the sandy beach and wash their feet and slippers in the pool. I think more firmness from the hotel staff would benefit the hotel 2.At the check out they asked me if I had consumed the mini-bar in the room and I replied that I did not. After that they checked me through the service woman. Why did they ask me if they did not trust me? Of course everything was ok ...
The food was very good, almost every day a new kind of food. Free fitness Inside pool (although the water was very cold) Spa services (too expensive)
From the start I got 2 separate rooms at different floors even if I reserved them together. The room where I stayed with the baby and for which I required double bed, had twin bed and it was uncomfortable to sleep with the baby. The reception personnel not trained to satisfy customers. No one knew exactly where is the fitness room or inside pool. They didn’t talk English very well. The hotel it’s not suitable for families with children and I will explain why: 1. The noise: the hotel location is near the clubs and the hotel is full of teenagers (Germans mostly). 2. The food: there is no food bar for children 3. Activities: the hotel description has included activities for kids, but unfortunately the animation team is useless. Some days there is no animation. The playground has only 3 swingers. Then another thing I didn’t like is the parking and wireless facilities that you have to pay: parking 10 BGN per day and wireless 25 BGN per week Never come back here
The pool, the room and the food :-)
The internet isn’t free.
This family-friendly Golden Sands property is within 2 mi (3 km) of Golden Sands Beach, Cabacum Beach, and Nirvana Beach. Aladzha Monastery and Sunny Day Beach are also within 3 mi (5 km).
based on 1,391 reviews
Things to know
- Beach nearby
- Modern Hotel
Policies vary by room type and provider.
Reviews about Smartline Arena Mar Hotel And Spa
Most popular landmarks
- Aquapolis 0.4 km
- Golden Sands Beach 0.5 km
- Priroden Park Zlatni Pyasatsi 1.2 km
- Aladja Manastir 2 km
- Varna Aquarium 13.1 km
- Varnenski arheologicheski muzey 13.1 km