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The Willow

228 Renfrew Street, Glasgow, G11 7HH, United Kingdom
+44 141 332 2332

rate per night


based on 1,605 reviews
The Willow - Glasgow, Scotland, United Kingdom
Compare vs KAYAK |

Provider Nightly total $77

Good to know

Distance to city centre 1.2 km
Location rating 8.5



Double rooms


Bed type
Nightly base price
$77 per night




Traveller rating


Time of year

Traveller type

Show reviews that mention

alarm going in 4 reviews
bed was comfortable in 186 reviews
bit dated in 10 reviews
central heating in 42 reviews
close to city in 66 reviews
dirty mug in 3 reviews
electric heater in 8 reviews
glasgow in 21 reviews
good breakfast in 334 reviews
good price in 58 reviews
great location in 241 reviews
mould in the shower in 9 reviews
room was clean in 287 reviews
room was freezing in 14 reviews
staff were friendly in 417 reviews
tea and coffee in 30 reviews
value for money in 94 reviews
young man in 7 reviews
  • Good
    Nov 2019

    Reception staff were very welcoming and friendly especially the male on arrival ! Reception looked modern and renovated and the 24 hour check on and reception desk were great !

    The lighting in the room was quite dull - made it hard to get ready prior to going out. A few pieces of rubbish in the room, for example behind the headrest / behind beside table there was a crisp packet. Blackout blinds would be a great addition !

  • Okay
    Nov 2019


    The front of the building wasn't easy to access. When I went in to check in I was told to wait until the receptionist took a phone call. Even though I had been waiting for some time while she dealt with another customer. Surely a waiting customer should get priority over a phone call? I was given the wrong key disturbed another guest trying to get into their room. The room was very small. The bathroom was tiny. There was blood on the curtains and lots of places that hadn't been cleaned properly, if at all? Breakfast was poor. Overcooked and dry. I know it was cheap. But I still wouldn't describe it as value for money.

  • Poor
    Oct 2019

    The only positives were that the bedding was clean and the desk staff helpful.

    The room was bare of decoration, except for the stains on the wallpaper. There was a large plastic bottle sticking out under the bed, left by a previous occupant as the room had bot been properly cleaned. The bedding, although clean, was inadequate as the heating had been turned off. I took the quilt from the bunk bed. There were arguments in the corridor outside late at night. The breakfast was overcooked. Nearly all the other guests were accommodated by social security and some, according to their tales, were in a period of crisis. It was obviously serving a need but this was not the 'family-run hotel' advertised. I was up for a funeral and my Glaswegian relatives did not think I was safe at this hotel and asked me to leave after one night. I realised that I could not claim the money back, but the hotel changed my dates on, evidently to deprive the website of its commission. I do not think should host this hotel.

  • Mediocre
    Oct 2019

    Location good. Staff friendly and helpful

    Room was grubby. Despite having phoned ahead to check, there was no hairdryer in room, although I borrowed one in the morning. Wall lights in room didn't work. Plug on TV broken. Breakfast quite dissapointing, clearly food had been kept warm for some time and was tough and chewy.

  • Okay
    Jul 2019

    The reception staff when we arrived

    The price 210 defo not worth it. Check in was at 1 that’s why we booked it only got in at 2. Breakfast was horrible

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With a stay at The Willow, you'll be centrally located in Glasgow, steps from Sauchiehall Street and 3 minutes by foot from Kings Theatre Glasgow. Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Self parking (subject to charges) is available onsite.



Free parking
Free airport shuttle
Free Wi-Fi
Pet friendly

6.8 Good

based on 1,605 reviews









Things to know

  • Great reception

Check in


Check out



Policies vary by room type and provider.


Complimentary breakfast
Free Wi-Fi
No smoking
24-hour front desk
Storage available
Concierge service
Express check out
Pets not allowed
Parking (surcharge)
Room service

FAQs when booking at The Willow

Where is The Willow located?

The Willow is located at 228 Renfrew Street, 1.2 km from the centre of Glasgow. Glasgow School of Art is the closest landmark to The Willow.

When is check-in time and check-out time at The Willow?

Check-in time is 13:00 and check-out time is 10:30 at The Willow.

Does The Willow offer free Wi-Fi?

Yes, The Willow offers free Wi-Fi.

Does The Willow offer free parking?

No, The Willow does not offer free parking.

Does The Willow offer free airport shuttle service?

No, The Willow does not offer free airport shuttle service.

How far is The Willow from the airport?

The Willow is 10.4 km from Glasgow Intl. The Willow is 45.1 km from Glasgow Prestwick.

Can you bring pets to The Willow?

No, pets are not allowed at The Willow.

Does The Willow have a pool?

No, The Willow does not have a pool on-site.


The Willow - Glasgow - Building All photos (17)
The Willow - Glasgow - Bedroom Bedroom (7)
The Willow - Glasgow - Restaurant Restaurant (1)
The Willow - Glasgow - Bathroom Bathroom (2)
The Willow - Glasgow - Outdoor view Outdoors (1)


Most popular landmarks

  • Glasgow School of Art 185 m
  • George Square 1.2 km
  • St. Enoch Centre 1.4 km
  • University of Glasgow 1.5 km
  • Kelvingrove Art Gallery and Museum 1.6 km
  • Hunterian Museum and Art Gallery 1.6 km

Glasgow travel guide

Learn about Glasgow on KAYAK

Getting Around

Glasgow Intl 10.4 km
Glasgow Prestwick 45.1 km
Glasgow Charing Cross Glasgow, Glasgow City 351 m
Glasgow Anderston - Glasgow City 0.8 km

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