OYO Charing Cross Hotel

it was cheap and central. no need for public transport.

The most important thing is someone else's hair in was in our bed that was supposed to me clean. Secondly, some of the staff was somewhat rude. When we want to check out and leave the keys, there was nobody at the reception. we look for somebody sometime and then someone came and she quickly took the keys from me and said "You'll leave them here!" I would not book this place again and i recommend this place as a last resort.

The rooms do not match up to the pictures on the web site I think you should ask to see the room before pay for it bland out dated none of the furniture matches in the room I think they have updated some of the rooms to put on there web site believe me these rooms don't look like this I would pay £10 extra and stay in the premier inn

Everything asked for up grade other rooms looked just the same

Clean place but the place needs a complete refurbishment

Location good. Breakfast was included in price, good choice of continental breakfast items, hot breakfast cooked to order

Rooms very outdated, overpriced, we had 2 rooms booked, one of them given to us had extremely bad smell of mould (room 22), we went back straight away and asked for alternative room which was sorted immediately. No ensuite, prepare yourself to share toilets and bathrooms with other guests. Bathrooms were clean, but the shower had a problem with draining. None of the lamps above beds had bulbs in them, skirting board beside the window all rotten and black, otherwise ok. Breakfast staff a bit weird, 2 elderly women sitting at the table in breakfast room and gossiping, 3rd younger girl standing and watching how you eat...felt a bit weird.

Cleanliness poor and breakfast poor