Prices are in New Zealand Dollars.

The Gurney Resort Hotel & Residences

18 Persiaran Gurney, George Town 10250, Malaysia
+60 4370 7000

Cheapest
rate per night

7.3

Good
based on 5,702 reviews
The Gurney Resort Hotel & Residences - George Town, Malaysia
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-
Check-out
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Provider Nightly total
Agoda.com $76
Agoda.com

Good to know

Distance to city centre 2.3 km
Location rating 8.8
Nearest airport George Town Penang Intl
Distance to airport 15.4 km

Rooms

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Reviews

Pros

Cons

Traveller rating

272
373
184
59
0

Time of year

Traveller type

Show reviews that mention

+
bath tub in 27 reviews
buffet breakfast in 145 reviews
car park in 9 reviews
curtains were torn in 10 reviews
dirty carpet in 36 reviews
friendly staff in 175 reviews
good location in 209 reviews
gurney drive in 63 reviews
hot water in 133 reviews
lift was working in 19 reviews
old and dirty in 8 reviews
old hotel in 160 reviews
room carpet in 443 reviews
sea view in 212 reviews
service is good in 59 reviews
shopping mall in 45 reviews
spacious room in 618 reviews
swimming pool in 271 reviews
  • Excellent
    Oct 2019
    8.3

    The check-in and check out procedure is swift.

    The parking lot is kinda nasty. With lots of trash in it. The room is clean but show signs of ran down. Its time to replace some of the furniture. There are holes in the curtains and there are stains on the carpet.

  • Mediocre
    Oct 2019
    3.0

    The location, view and room is great

    The incredible low level staffing. Only 1 person at front knows what he is doing. Rest was terribly slow and even challenge customers who wants to check out, waiting there but put aside to attend to another who just joined queue. When I told her (Indian lady on duty on 6th Sun morning) that I was already waiting there for quite a while. She glared at me then took my 2 rooms checkout and told me curtly that the checkout is done without any paperwork.... Omg... First time I see such rudeness in all my years of travel and staying in hotel. NOT TO mention there was only 2 out of 3 lifts working. Breakfast was a disaster as food, cups were insufficient. And 2 waiter and waitress told me no toothpicks available. Coffee was horrible.

  • Excellent
    Oct 2019
    9.6

    The room is big and comfortable, the air conditioning was cold. Will come back to stay again

    The towels is a bit greyness colour.... should look in to this matter...

  • Mediocre
    Oct 2019
    3.3

    Room service very badly and lift have smoke small .

    Room service is very important must clean up accordingly.

  • Excellent
    Oct 2019
    8.8

    I like the bathroom, and the swimming pool

    I dont like the freezer, it seems like too old and its not so cold.

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About

Overview

With a stay at The Gurney Resort Hotel & Residences, you'll be centrally located in George Town, within a 5-minute walk of Gurney Drive and Gleneagles Penang Medical Centre. Featured amenities include limo/town car service, express check-out, and complimentary newspapers in the lobby. Planning an event in George Town? This hotel has facilities measuring 7965 square feet (740 square meters), including conference space. Free self parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

7.3 Good

based on 5,702 reviews

8.8

Location

7.5

Comfort

2.3

WiFi

1.7

Bar

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Parking
Free Wi-Fi
Business centre
Car hire
Internet
Concierge service
Laundry service
Meeting/Banquet facilities
Room service
Spa
Hot tub
Outdoor pool
Restaurant
Air-conditioned
24-hour front desk
Safe
Sauna
Pool table
Designated smoking area
Storage available
Terrace/Patio
Disabled access
Lift
Massage
Laundry facilities
Child pool
No smoking
Express check out
Hairdryer
Cable or satellite TV
Pets not allowed
Currency exchange on-site

Photos

The Gurney Resort Hotel & Residences - George Town - Building All photos (15)
The Gurney Resort Hotel & Residences - George Town - Bathroom Bathroom (2)
The Gurney Resort Hotel & Residences - George Town - Bedroom Bedroom (5)
The Gurney Resort Hotel & Residences - George Town - Building Building (1)
The Gurney Resort Hotel & Residences - George Town - Front desk Front desk (1)

Location

Most popular landmarks

  • Dhammikarama Burmese Buddhist Temple 0.6 km
  • Wat Chaiyamangalaram 0.6 km
  • Gurney Plaza 1.4 km
  • Cheong Fatt Tze Mansion 2 km
  • Penang Times Square 2 km
  • Muzium Negeri Pulau Pinang 2.4 km

George Town travel guide

Learn about George Town on KAYAK

Getting Around

George Town Penang Intl 15.4 km
Alor Setar 85.1 km

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