Good to know
|Distance to city centre||2.3 km|
|Nearest airport||George Town Penang Intl|
|Distance to airport||15.4 km|
|"An awesome swimming pool"||(in 146 reviews)|
|"Breakfast buffet was delicious."||(in 86 reviews)|
|"room is very big and comfortable."||(in 408 reviews)|
|"Fridge was old and dirty."||(in 4 reviews)|
|"Too old and Run down"||(in 9 reviews)|
|"Curtain were torn here and there!"||(in 5 reviews)|
Time of year
Show reviews that mention
|bath tub||in 27 reviews|
|buffet breakfast||in 145 reviews|
|car park||in 9 reviews|
|curtains were torn||in 10 reviews|
|dirty carpet||in 36 reviews|
|friendly staff||in 175 reviews|
|good location||in 209 reviews|
|gurney drive||in 63 reviews|
|hot water||in 133 reviews|
|lift was working||in 19 reviews|
|old and dirty||in 8 reviews|
|old hotel||in 160 reviews|
|room carpet||in 443 reviews|
|sea view||in 212 reviews|
|service is good||in 59 reviews|
|shopping mall||in 45 reviews|
|spacious room||in 618 reviews|
|swimming pool||in 271 reviews|
The check-in and check out procedure is swift.
The parking lot is kinda nasty. With lots of trash in it. The room is clean but show signs of ran down. Its time to replace some of the furniture. There are holes in the curtains and there are stains on the carpet.
The location, view and room is great
The incredible low level staffing. Only 1 person at front knows what he is doing. Rest was terribly slow and even challenge customers who wants to check out, waiting there but put aside to attend to another who just joined queue. When I told her (Indian lady on duty on 6th Sun morning) that I was already waiting there for quite a while. She glared at me then took my 2 rooms checkout and told me curtly that the checkout is done without any paperwork.... Omg... First time I see such rudeness in all my years of travel and staying in hotel. NOT TO mention there was only 2 out of 3 lifts working. Breakfast was a disaster as food, cups were insufficient. And 2 waiter and waitress told me no toothpicks available. Coffee was horrible.
The room is big and comfortable, the air conditioning was cold. Will come back to stay again
The towels is a bit greyness colour.... should look in to this matter...
Room service very badly and lift have smoke small .
Room service is very important must clean up accordingly.
I like the bathroom, and the swimming pool
I dont like the freezer, it seems like too old and its not so cold.
With a stay at The Gurney Resort Hotel & Residences, you'll be centrally located in George Town, within a 5-minute walk of Gurney Drive and Gleneagles Penang Medical Centre. Featured amenities include limo/town car service, express check-out, and complimentary newspapers in the lobby. Planning an event in George Town? This hotel has facilities measuring 7965 square feet (740 square meters), including conference space. Free self parking is available onsite.
based on 5,702 reviews
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Reviews about The Gurney Resort Hotel & Residences
Most popular landmarks
- Dhammikarama Burmese Buddhist Temple 0.6 km
- Wat Chaiyamangalaram 0.6 km
- Gurney Plaza 1.4 km
- Cheong Fatt Tze Mansion 2 km
- Penang Times Square 2 km
- Muzium Negeri Pulau Pinang 2.4 km
|George Town Penang Intl||15.4 km|
|Alor Setar||85.1 km|