Good to know
|Distance to city centre||0.5 km|
|Nearest airport||George Town Penang Intl|
|Distance to airport||14.2 km|
Time of year
Show reviews that mention
|breakfast was good||in 160 reviews|
|bus station||in 36 reviews|
|clean room||in 383 reviews|
|club lounge||in 123 reviews|
|comfy bed||in 210 reviews|
|excellent service||in 103 reviews|
|food stalls||in 85 reviews|
|georgetown||in 47 reviews|
|golden sands||in 24 reviews|
|good service||in 113 reviews|
|great hotel||in 208 reviews|
|location is good||in 421 reviews|
|newly renovated||in 22 reviews|
|renovation ongoing||in 46 reviews|
|shopping mall||in 68 reviews|
|sofa bed||in 15 reviews|
|staff are friendly||in 391 reviews|
|swimming pool||in 108 reviews|
|walking distance||in 61 reviews|
Excellent location right next to a shopping mall, stylish hotel, friendly staff, clean and spacious room.
Check-in and check-out time takes quite long
The facilities are well maintained.
Cozy room. Comfortable bed. Professional staff, responsive to any queries. Hotel is located near malls, supermarket & local eateries. Worth to recommend for a great stay in Penang!
1.) TV display picture is shadowing and blurry. Quiet bothering for my long stay (10N) in the hotel. Were informed by service center, due to the weather. Why simply said due to the weather, which perfectly fine for Penang in Jul-Aug? Later-on the technician came, said something wrong with the TV, need to be fixed. He then arranged to move us into a new room. 2.) Complaints to housekeeping about my room that was not well-cleaned, esp. floor & carpet was dirty. Request to change the bed-sheet were also not addressed. Was informed that the cleaning staff they assigned that day was still newly-employed. Aren't you supposed to make sure that the staff was well-trained beforehand?
Was welcomed by friendly and efficient staff. Housekeeping was excellent. Location was perfect, famous food place just within walking range. I had a wonderful stay.
Hotel Jen Penang, centrally located in the heart of Penang’s vibrant and bustling George Town, is situated within walking distance to the UNESCO World Heritage Site, as well as prime commercial and business areas and shopping malls.
Enjoy your stay in George Town. Have a leisurely stroll to over 20 exciting street arts and satisfy your cravings for must-eat famous street hawker food in Penang. Enjoy direct access to the main public transportation options such as the Central Area Transit (CAT shuttle buses), taxis or trishaws with only a few steps from my hotel.
My newly redesigned rooms and suites feature distinct highlights of Penang blended with contemporary touches offering comfortable rooms to business and leisure travelers alike
Stay with me and enjoy fuss-free simple pleasures - fast WiFi, scheduled shuttle service to the beach, 24-hour gym, and much more.
Hotel Jen Penang by Shangri-La
based on 15,505 reviews
Things to know
- Comfortable beds
- Clean rooms
- Friendly service
- Professional service
Policies vary by room type and provider.
Reviews about Hotel Jen Penang by Shangri-La
Most popular landmarks
- Penang Times Square 0.6 km
- Khoo Kongsi Temple 0.8 km
- Masjid Kapitan Keling 0.9 km
- Sri Mariamman Temple 1 km
- Cheong Fatt Tze Mansion 1 km
- Little India 1 km
|George Town Penang Intl||14.2 km|
|Alor Setar||86.8 km|