Jen Penang Georgetown By Shangri-La

4 stars
Magazine Road, George Town 10300, Malaysia
George Town, Malaysia
8.4
Very good
based on 3349 reviews
3,349 reviews
Fri 7/11
-
Sat 8/11
1 room, 2 guests
Deals from
$120
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room
$120
Standard Room
$162
King room
$207
43 more Jen Penang Georgetown By Shangri-La deals
43 more Jen Penang Georgetown By Shangri-La deals
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

This comfortable hotel in George Town offers complimentary wireless internet, as well as a hair salon and a beach shuttle service. It also provides a sauna, massage services and a limousine service.

Just a minute away from Komtar, this 4-star hotel has a swimming pool. There is also free public parking on site for guests with a car. Those staying at the property can also appreciate city views from the in-house fitness centre.

The rooms offer tea and coffee making facilities, an in-room safe and a refrigerator. They all have a telephone, ironing facilities and a desk.

During their stay at JEN Penang Georgetown by Shangri-La, guests can enjoy a meal at Café Jen, which offers a menu including international and Asian specialties. In the evening, guests are able to relax in the lounge bar. For guests spending the day out, the hotel provides packed lunches if required.

Penang International Airport is around a 25-minute car ride from JEN Penang Georgetown by Shangri-La and Penang Ferry Terminal is within walking distance. Guests can also visit Khoo Kongsi and Arulmigu Sri Mahamariamman Temple.

8.4
Very good rating
Based on 3,349 verified guest reviews

Latest deals for Jen Penang Georgetown By Shangri-La

Fri 7/11
Sat 8/11
Executive room
bed type unknown
$521
nightly with fees
King room
1 king bed
$207
nightly with fees
1 king bed
$209
nightly with fees
1 king bed
$209
nightly with fees
Standard Room
bed type unknown
$162
nightly with fees
Deluxe room
bed type unknown
$120
nightly with fees
2 twin beds
$122
nightly with fees
bed type unknown
$124
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Jen Penang Georgetown By Shangri-La

  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking

Services and conveniences

  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Smoking rooms available
  • Safety deposit box
  • Bottle of water

General

  • Window
  • Executive lounge access
  • Family rooms
  • Garden view
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Landmark view
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproofing
  • Telephone
  • City view

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Internet (surcharge)
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Bathroom

  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bidet
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Dining

  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Continental breakfast
  • Food can be delivered to guest accommodation
  • Snack bar
  • Breakfast in the room
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Dining table

Health and safety

  • Daily housekeeping
  • Face masks for guests available
  • Access to health care professionals
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Delivered food is securely covered
  • First-aid kit
  • Safe
  • Cleaning products

Kitchen

  • Electric kettle
  • Kitchenware
  • Kitchen
  • Kitchenette
  • Dishwasher
  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Dining area

Accessibility and suitability

  • Entire unit wheelchair accessible
  • No smoking
  • Non-feather pillow
  • Designated smoking area
  • Disabled access
  • Roll-in shower
  • Accessible by lift
  • Accessible parking
  • Upper floors accessible by lift

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board
  • Tumble dryer
  • Washing machine

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Indoor play area
  • Children's high chair

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Pool and spa

  • Outdoor pool
  • Pool towels
  • Spa and wellness centre
  • Sauna

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Long-term parking (surcharge)

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Things to do

  • Beauty salon
  • Table tennis
  • Pool table

Outdoor

  • Garden

Fitness

  • Fitness centre

Reviews of Jen Penang Georgetown By Shangri-La

8.4
Very good
3349 verified ratings
Wonderful
1792
Very good
740
Good
501
Okay
135
Fair
101
Mediocre
40
Poor
40

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location, attentive service, and cleanliness. Many enjoyed the comfortable beds and various amenities, although some faced issues with noise, communication from staff, and value for money. Overall, the experience was mixed with both positive and negative aspects.
AI-generated from customer reviews
Service9.5 out of 10
Location9 out of 10
Bed Comfort9 out of 10
Cleanliness8.5 out of 10
Value for Price3.5 out of 10
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All reviews

3.1
Poor
Anonymous, Aug 2017
Pros (+) Location
Cons (-) The bed linens are filthy. There were even nasty sweat marks on pillow cases. Housekeeping came and appeared aware that sheets have not been changed. I will never stay in this hotel again.

Location

Magazine Road, George Town 10300

What's nearby

  • KOMTAR Tower138 m
  • Khoo Kongsi Temple0.8 km
  • Batik Painting Museum Penang0.8 km
  • Arulmigu Sri Mahamariamman Temple1 km
  • Cheong Fatt Tze Mansion1 km
  • Pinang Peranakan Mansion1.3 km
  • Penang Ferry Terminal1.4 km
  • Penang Jetty1.5 km
  • Penang City Hall1.6 km
  • Fort Cornwallis1.7 km
  • Stadium Bandaraya Pulau Pinang1.7 km
  • Gurney Drive3.1 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Jen Penang Georgetown By Shangri-La

Low season

High season

Average price (weeknight)

March
March
$127
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Jen Penang Georgetown By Shangri-La

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Jen Penang Georgetown By Shangri-La

  • Where is Jen Penang Georgetown By Shangri-La located?

    Jen Penang Georgetown By Shangri-La is located at Magazine Road, 0.5 km from the centre of George Town. KOMTAR Tower is the closest landmark to Jen Penang Georgetown By Shangri-La.

  • When is check-in time and check-out time at Jen Penang Georgetown By Shangri-La?

    Check-in time is 15:00 and check-out time is 12:00 at Jen Penang Georgetown By Shangri-La.

  • Does Jen Penang Georgetown By Shangri-La offer free Wi-Fi?

    Yes, Jen Penang Georgetown By Shangri-La offers free Wi-Fi.

  • Does Jen Penang Georgetown By Shangri-La offer free parking?

    Yes, Jen Penang Georgetown By Shangri-La offers free parking.

  • How far is Jen Penang Georgetown By Shangri-La from the airport?

    Jen Penang Georgetown By Shangri-La is 14.2 km from Penang Intl. Jen Penang Georgetown By Shangri-La is 86.8 km from Alor Setar.

  • Does Jen Penang Georgetown By Shangri-La have a pool?

    Yes, Jen Penang Georgetown By Shangri-La has a pool on-site.

  • How does KAYAK find such great Jen Penang Georgetown By Shangri-La hotel deals?

    KAYAK scours the web for all room deals available at Jen Penang Georgetown By Shangri-La in George Town and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Jen Penang Georgetown By Shangri-La and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Jen Penang Georgetown By Shangri-La.

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3-star hotel
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3-star hotel
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3-star hotel
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4-star hotel
24% cheaper
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.2
0.5 km
Penang Intl
14.2 km

Everything you need to know for your stay in George Town

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