Luxury pricing with budget facilities!
The location is very nice. Food was good at the lounge as was their entertainment.
The pool was closed for maintenance my entire stay. Water was shut off during the night for maintenance my first night. Very drab facility in need of a facelift, yet they charge premium prices for your stay including a new fee of $8 per day for parking. Employees can be heard complaining a lot which always tells the story of the management.
Proximity to the beach and the view was excellent.
Toilet needed repair. The water ran for a long time after each flush and usually required messing with the float and flapper valve to stop the water.
Come on man
I booked one night before our cruise some six months ago. When we arrived at the hotel they told us they cancelled the room and gave it to someone else. When we booked it was under a credit card number that was later stolen and had $5000 worth of charges were made on it. We cancelled that number and received a new card. Little did we known they needed it before we arrived. They did call us on our home phone but we were not home. They did give us a room but it was not the room with a great view we originally had. I understand the problem and the actions they took my dissatisfaction is charging us the same price for a room with a great view of the gulf to a ground floor room with no view.
Very poor hotel
The AC was broken and the bathroom door wouldn't shut, as if the door was too big for the frame. Staff seemed drunk also was so loud. Not very clean, we ended up leaving and checking into another hotel at 11:00pm and my husband had a early surgery the next morning.
Internet and pool problem
The internet problem was explained why it kept disconnecting
Internet could only handle 2 devices at a time. Pool was cold. There was a cold front and they didn't turn on the heater.
Would stay again.
Clean, great staff, great location.
Promised room on floors 4-6, but was assigned room on 1st floor. My wife and daughters traveling alone and did not feel safe on 1st floor right by back entrance near pool.
The staff was friendly. Our room was clean and very comfortable.
We have stayed at this hotel before when we took a cruise this is why we booked again. The hotel was full so we booked through a third party. When we arrived we were told because we booked third party we could only have a room on the first or second floor. we were a little upset that we would not have a view of the ocean but all in all our stay was very nice.
Waterfront rooms and pool. Plenty of activities for kids.
No Continental breakfast
Great location, computers with printer available, nice pool, great club attached, friendly staff.
The ice machine on our floor did not work. We had to take the elevator to another floor and trying to get an elevator took forever.
Double billing issue that I will now have to resolve will never use this website again .. Second time I've had an issue of this sort vCant believe you idiots can't figure a way ...he'll never mind y'all don't care
Staff was excellent. Location was excellent. Room was very nice and clean.
Wind noise coming through window and door.
The view was breathe taking
Experience Galveston's Premier Beachfront DestinationWelcome to your personal island paradise, the Holiday Inn® Resort Galveston - On the Beach. An integral part of San Luis Resort Spa & Conference Center, this hotel provides genuine, attentive service and all the extras patrons need for a terrific trip to Galveston. Those seeking hotels on the beach for vacations or business ventures have found their match!From seasonal events like Mardi Gras, Dickens on the Strand and ArtWalk to local attractions like Schlitterbahn Waterpark and Moody Gardens, guests enjoy endless entertainment options while lodging in Galveston, TX. The hotel's location on Galveston Beach ensures plenty of fun in the sun, too. And with complementary transportation to Royal Caribbean and Carnival Cruise lines, it's the perfect starting point for cruise vacations.Corporate travelers looking for a beachfront hotel in Galveston, Texas opt for this one. There are five function rooms on site to accommodate retreats or conferences of up to 200. Sales professionals are on-hand to ensure smooth logistics, catering is available and free Wi-Fi access is provided.So, start planning your escape to Galveston, TX today. The hotel's amenities help make your experience a memorable one and include fantastic on-site eateries, an impressive outdoor pool, a Fitness Center and tennis courts. There's even a playground and arcade for the kids. The pristine Gulf Coast awaits you!
Based on 2,646 reviews
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