Hampton Inn & Suites Fredericksburg

Nice facility and close to everything

I paid for a king balcony. When I got here they said they were sold out and got a king single. They told me at the front desk that they would swap me over the next day. After waiting for over hr they told me that the balcony rooms were sold out. Found out that night that they were not sold out and maintenance shut down some rooms to do some work.

Nice informative staff Good breakfast choices. Nice bed. Great location.

Needs updating, Modern renovations would be nice. Pool not heated. No towels in pool area.

Location

Air conditioner didn’t cool down room enough, didn’t stay at set temperature. Got hot. TV control hard to use because batterys tried to fall out

Not your typical Hampton Inn

The shower curtain was mounted such that any water that hits the curtain ends up on the floor. We had to mop up a lot of water, using most of the towels, after every shower. There was only one small trash can under the wet bar and none in the bathroom. One table lamp had a bad fluorescent bulb in it. The TV remote control's battery compartment hatch was broken, such that the batteries had to be manually held in place to use it. Why should a guest have to repeatedly call the front desk to report things that are broken or missing from the room? Why isn't all of that tended to prior to the guest's arrival? And lastly, they're using those cheap, daylight colored complact fluorescent bulbs in every lamp throughout the entire room and in the ceiling fixtures. I don't have a problem with CFLs as long as their color temperature is warm. I felt like I was sleeping at a bus stop.