Beautiful Hotel, Perfect Location, Noise Problem
This is a beautiful, classic hotel, sumptuously appointed, but not over the top. The rooms are comfortable and clean. The staff is wonderful. The breakfasts are elegant. (Best croissants of our trip!) The location is perfect, close to everything. Wonderful in almost all respects, BUT . . .
The hotel has a problem with noise, especially on the Via del Pescioni side. We were on the second floor, and disturbed during the night by revelers in the street, but especially by the very loud noises of service vehicles starting about 6 am. The hotel must be aware of this, because they provided ear plugs (!) by the bedside. (We should have had the wits to read this ominous sign.) They moved us to a room on the other side for our second night. Avoid rooms overlooking the street! Also, there is no coffee machine in the rooms.
Service, Staff, and Serenity
The staff at Helvetia Bristol could not have been warmer and more accommodating during my four night stay. Their warm welcomes and spot-on suggestions were greatly appreciated. I love this hotel and will definitely return. It is a historic boutique hotel (don't expect large rooms). The location cannot be beat in central Florence.
The rooms are small and in need of a little love (new carpet).
Perfect location, perfect service
The location is perfect. 10-15 minute walk to everything, but quiet location. Service like one does not find anymore. Worth the money.
Cappuccino. Staff was understanding.
The rooms next to the street are noisy because of the late night bars and at this time of year you can't have AC in the rooms because one system works the entire building. If you are hot or uncomfortable you have to open a window which just lets the noise in. Street cleaners, and trash service comes by at 5am which is nuts! Breakfast was blah...Single room was a closet and horrible shower. Im in shape and didn't fit in the shower.
Staff and location
Breakfast buffet and some rooms noisy
Endowed with a wonderful location in the heart of Florence, Hotel Helvetia & Bristol Starhotels Collection is a luxury 5-star hotel just a stone's throw from Palazzo Strozzi, the Duomo and the high-end boutiques on Via de' Tornabuoni. The hotel's rooms and suites, each of which is unique, are very much our pride and joy: a breathtaking view of the centre of Florence, stylish colour schemes, painstakingly chosen antique furnishings, precious objets d'art, ornaments and paintings. The same elegant, opulent atmosphere fills the public areas, our Hostaria Bibendum Restaurant and our classically styled bar.
Based on 772 reviews
Value for money
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