Hotel Fährhaus

This hotel is in a really nice location, (away from the center) just next to the river Rein. It is a pity though as it lacks some details, easy to add or fix and will leave to the guest a much better taste at the end

I was given a very small room literary at the basement of the building. The room was recently refitted but was not completely finished. The floor of the room was not completely covered at the section that meets the walls. There was a bizzare smell at the entrance of the building, possibly by the materials used from the refit. The front door was a joke, dirty and there was no front desc. Further in to the hotel, a meeting table was serving purposes of check in process and front desc table. Speaking of check in, i arrived at the hotel around 13:00 and was told that usually check ins are being done after 14:00 so i was given a "special treatment". Quite strange... What if i was arriving at 10:00 or 11:00. I do compehend that rooms cant be ready often during busy seasons but at least a place for baggage storage is essential. Breakfast was exceptionally small and options were limited. Just next to the small buffet and just in front of the kitchen entrance was also a feeder for the dog... I had a bizzare feeling and the impession that a dog would exit the kitchen door.....!!!! Its walking distance from the nearest train station was about 10-15 min and from there another 10-15 min to the center. Overall one needed about 30 min to reach the old city and historical places. The hotel is clearly understaffed and it needs more hands to complete the job. All three persons that served were all very friendly, helpfull and polite. Nothing wrong to that. I spent three days to my room that was never cleaned in between days. There were no standard sheets on the bed, just a low section covering the matress and a cover up for the blanket which by the way was too small. ( it was supposed to be for two persons and it was even not enough for just one. It could have been a really nice choise with a splendid view to the river.