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Apartment-Hotel Am Rathaus

Burgplatz 7, 40213 Düsseldorf, North Rhine-Westphalia, Germany
+49 211 84 253

Cheapest
rate per night

8.8

Excellent
based on 249 reviews
Apartment-Hotel Am Rathaus - Düsseldorf, Germany
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Check-out
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Good to know

Distance to city centre 1.0 km
Location rating 9.4
Nearest airport Duesseldorf Intl
Distance to airport 6.1 km

Rooms

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Reviews

Traveller rating

33
15
3
0
0

Time of year

Traveller type

Show reviews that mention

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  • Excellent
    Feb 2020
    10.0

    Location of the hotel couldn’t have been any better. Extremely clean, great value for money.

  • Okay
    Dec 2019
    5.0

    Location, decor

    The reception was mostly closed and the staff were very difficult to reach. They wouldn't answer the phone for an hour when we were trying to drop off the luggage. Heating wasn't working properly and at some point there was no hot water. They weren't reachable by phone or text again. I only got a message back 5hrs after reporting the issue. But nobody helped me in the morning while trying to get ready for a business meeting, had to take a cold shower in the middle of winter... They offered a compensation in a form of free food from a chicken shop downstairs which opened 1.5hrs late so we didn't have time to get anything, plus the staff were rude, they said it was my problem that they weren't ready... We ended up getting vouchers for breakfast in another place which turned out to be equally bad. They took 40mins to put a few slices of cheese and ham on our plates (was supposed to be a big breakfast) because they were busy serving the customers who actually paid... They put us in a room of the 5th floor without a lift with a very narrow and shaky stairway to last floor. The room didn't have a sitting area with a sofa (that's what the ad said) and they provided only paper cups and tiny wooden spoons. Couldn't even make proper tea. The fridge was extremely loud, kept waking me at night. All this for 140eur per night... Extremely disappointed :(

  • Okay
    Dec 2019
    5.8

    No hot water, no staff on reception to talk to about the problem and when I called the contact number I got a voicemail response, not good!

    No hot water!

  • Excellent
    Dec 2019
    10.0

    Great location, beautiful decor, clean and comfortable, great host very helpful. Everything in walking distance of the front door.

    Nothing not to like

  • Excellent
    Aug 2018
    10.0

    Comfortable Apartment with a Great Location

    The apartment is located at the City Hall (Am Rathaus) which is the heart of the city. You are surrounded by restaurants, entertainment, shops and beautiful scenery, and within easy walking distance from the downtown area and the main train station. You couldn't ask for a better location in Dusseldorf and the apartment wasn't noisy despite its location. The place was clean and comfortable and has air conditioning. A mini fridge and coffee makers are provided.

    It's not a hotel so there is no staff for you to interact with although you do get maid service at least every other day, or more.

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About

Overview

With a stay at Apartment-Hotel am Rathaus in Düsseldorf (Düsseldorf Old Town), you'll be steps from Duesseldorf City Hall and Rhine Promenade. Featured amenities include express check-out, dry cleaning/laundry services, and laundry facilities.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.8 Excellent

based on 249 reviews

9.4

Location

9.3

Vibe

2.6

Amenities

2.0

Breakfast

Things to know

  • Near city centre
  • Stylish accommodation
  • Professional service

Check in

14:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Free Wi-Fi
Internet
Laundry service
Parking
Air-conditioned
Non-smoking rooms available
Laundry facilities
Express check out
Hairdryer
Safe
Pets not allowed
Designated smoking area
Linens
Towels
Room service

FAQs when booking at Apartment-Hotel Am Rathaus

Where is Apartment-Hotel Am Rathaus located?

Apartment-Hotel Am Rathaus is located at Burgplatz 7 in Altstadt, 1 km from the centre of Düsseldorf. Marktplatz is the closest landmark to Apartment-Hotel Am Rathaus.

When is check-in time and check-out time at Apartment-Hotel Am Rathaus?

Check-in time is 14:00 and check-out time is 11:00 at Apartment-Hotel Am Rathaus.

Does Apartment-Hotel Am Rathaus offer free Wi-Fi?

Yes, Apartment-Hotel Am Rathaus offers free Wi-Fi.

Does Apartment-Hotel Am Rathaus offer free parking?

No, Apartment-Hotel Am Rathaus does not offer free parking.

Does Apartment-Hotel Am Rathaus offer free airport shuttle service?

No, Apartment-Hotel Am Rathaus does not offer free airport shuttle service.

How far is Apartment-Hotel Am Rathaus from the airport?

Apartment-Hotel Am Rathaus is 6.1 km from Duesseldorf Intl. Apartment-Hotel Am Rathaus is 47.1 km from Cologne Köln/Bonn.

Can you bring pets to Apartment-Hotel Am Rathaus?

No, pets are not allowed at Apartment-Hotel Am Rathaus.

Does Apartment-Hotel Am Rathaus have a pool?

No, Apartment-Hotel Am Rathaus does not have a pool on-site.

Photos

All photos (11)
Bedroom (6)
Living room (1)
Room amenity (1)
Unknown (1)

Location

Most popular landmarks

  • Marktplatz 21 m
  • Altes Rathaus Düsseldorf 40 m
  • Schlossturm 154 m
  • Rheinuferpromenade 263 m
  • Kunsthalle Düsseldorf 297 m
  • K20 373 m

Düsseldorf travel guide

Learn about Düsseldorf on KAYAK

Getting Around

Duesseldorf Intl 6.1 km
Cologne Köln/Bonn 47.1 km
Düsseldorf Hauptbahnhof 1.6 km
Düsseldorf Hauptbahnhof ZOB 1.6 km

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Hotels Germany Düsseldorf Apartment-Hotel Am Rathaus