Dubai Ute Rentals

Cons: All the above should be re-considered. To the fact that I was paying 120$ per day Experience should be different.

Cons: Speed up process

Cons: Clarify the insurance value in the website, as we could calculate our budget accordingly.

Cons: Rude staff Price discrimination based on bank (more likely national origin) Damaged car False accusations regarding damages to gain more fees

Cons: The car was about 3-4 years old and the AC didn't work well.

Cons: the car is different

Cons: I don't like their services also the price is high

Cons: This branch Terminal 2 offered me a vehicle with poor maintenance. My family and I could have died on the highway when it malfunctioned. The staff couldnt care less about our situation and Mangosh even told me that ‘this is the Emirates, we are different, we dont offer the services you are asking for’. The team was deceitful and rude. I reported this branch to consumer protection services. If you dont want to die, avoid renting. I’ve contacted my credit card company to dispute payment to them. Kayak should not promote them.

Cons: The interior of the car was absolutley dirty!! Very small car. It didn’t fit all of our 3 luggages. The price we paid for this car was not worried at all.

Cons: It was Audi Q7 and what they have Toyota Prado

Cons: Lack of assistance in after-rental period, when I was suddenly charged due to a generic and unclear traffic violation ("interrputing traffic in any other way" for USD$150) after a day I returned the car, which I was completely not aware of why. I was asking their assistance to ask the police for the description of my violation/which road I commited the violation, since I am already out of the country. They were not able to respond to my request, and just charged me the traffic violation with myself having no choice but to helplessly pay, since they have previously blocked an amount in my credit card already.

Cons: Good

Cons: I rent the car for one day and u charged me 2 days. Not fair.

Cons: I went there with all the necessary documents. After some time waiting, they informed me that they didn't have the car I rented, nor any other car in the upgrade. Even though I have reserved the car way before AND paid for it AND called to confirm a day before, they did not have the car... I still didn't receive my refund by the way. They did offer a downgrade, but I couldn't send back home one of my kids with two bags!

Cons: i booked through KAYAK and before one day i called hertz and make sure everyhting is good and they told everything is perfect after reaching on airport hertz counter told me rate error is their and we can't give you car in same rate and they charged me 3 times. they are ripping of customer by such scheme and on dubai airport hertz franchise give to some other company anf they did not honor hertz rates confirmation and rip you off so take care and don't book from hertz.

Cons: waiting at the pickup

Cons: The rate condition must be more clear. The processes of collecting the car is slow, staff should be more and trained. Insurance rate is high and it is a hidden cost

Cons: Need put a sign board in airport with name of Alamo

Cons: I wanted to rent for an extra day but couldn’t get the same rates, so returned. It was an inconvenience. Why can’t car rental companies in Dubai extend rentals at same discounted rates?

Cons: Faster service

Cons: the car glass was not clean good they changed me for airport parking

Cons: Air condition was not good for dubai weather I've Booked online toyota yaris but they said it's not avalible so they gave me honda civic but i had to pay more! Also the value for the insurance will increase. Many scratches on the body of the car , and it was dirty! When I delivered the car they said there is a scratch on the body and i have to pay for fixing! I totally don't recommend to deal with this company

Cons: Give clear guidance how to go to the terminal 2!

Cons: We booked and had a confirmation email with the price for the rental for 8 days. When we arrived the person at the desk had all our reservation information but said the price was 4 times what our email said. When we showed him the confirmation stating the vehicle and the price, he said “I cannot do that price, this is my best price” and the amount was four times our confirmed reservation amount. We have since checked back to see if we misunderstood the email but no, they just offer one price online and then when you get there adjust the price and will not honor the confirmation from online. The worst part is when this was happening the guy behind us in line said “oh yeah they do that all the time, every time I rent with europcar they charge way more than when you originally book, it’s a huge scam” he said the only reason he uses them is because it is a company card so not his money. I would NEVER use them again. We had to scramble to find another company last minute and got a car from them for a more reasonable rate.

Cons: I booked the vehicle in AED(local currency in Dubai) and I have an email confirmation for this, but when I got to the rental desk I was told the amount would need to be paid in dollars. So the reservation turned out almost 4 times the amount. Even though I had an email confirmation with the currency clearly written in AED, they would not honor it. They already had the slowest and most pathetic service I’ve ever experienced in my life, so I went ahead and just paid the amount to save my time. I highly would not recommend this company.

Cons: It took way too long (~45) min to get the car out at rental place. Car was not clean. It took two follow-up emails to get the rental invoice emailed to me.

Cons: Taking the car took a long time .

Cons: Bad service on delivery and rewind

Cons: Returning the car, it wasn't clear where to park (unlike in every US airport, there's no obvious 'rental return' lot. I had to find a parking spot in close proximity to the office - but that is just Dubai normal. I just wish it was made clearer.

Cons: It was not confirmed. They asked for full normal price if hired directly. They did not accept email confirmation sent by you. Thanks

Cons: Return parking was not well directed, but Our dollar car tenant drove the car to the right spot for me. Very Nice!

Cons: We couldn't rent it because we didn't have a credit card.

Cons: Good service nice people

Cons: Not to put a misleading offer (it was supposed to be a Ford Focus or equivlant, but i got a Chinese car?!!!) and too many hidden fees that appears later at the branch

Cons: I reserved on your cite BMW Q1 and they gave me a Chinese crummy and unsafe car. The customer service was horrible . Will never rent a car from them and never recommend them .

Cons: They tried to charge me an extra 50 USD just to drop off in AD when it was clearly included in the original booking, then they added 50 AED for airport pickup when again, the booking was originally front the airport. Basically a load of hidden fees. Borderline scam. And the car was a bit old and dirty.

Cons: We arrived at DXB to find that the rental agency Payless no longer existed at DXB. The phone number provided by the booking service is not in service. We were stranded and our only options were to take taxis or book expensive last minute car rentals on the spot. We opted for taxis and public transportation as the other rental options were too expensive. We were surprised and let down. I know now not to rely on Kayak.