Prices are in New Zealand Dollars.

Roberts Riverwalk Urban Resort Hotel

5.5
OK

Based on 3,399 reviews
 
1000 River Place, Detroit, MI 48207, United States
  +1 313 259 9500
Roberts Riverwalk Urban Resort Hotel - Detroit, MI, United States
Check-in
Check-out
Compare vs KAYAK |
Agoda.com $104
TripAdvisor $140
Booking.com $149
Agoda.com
per night
TripAdvisor
per night
Booking.com
per night

Rooms

Check-in
Check-out

Standard rooms

$151+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Queen bed
$151 per night
IMAGE
King bed
$158 per night
IMAGE
Queen bed
$158 per night
IMAGE
Queen bed
$159 per night
IMAGE
Queen bed
$160 per night
IMAGE
King bed
$162 per night
IMAGE
Queen bed
$164 per night
IMAGE
King bed
$170 per night
IMAGE
Queen bed
$171 per night
IMAGE
King bed
$175 per night
IMAGE
Queen bed
$175 per night
IMAGE
Queen bed
$176 per night
IMAGE
Queen bed
$176 per night
IMAGE
Queen bed
$200 per night
IMAGE
King bed
$205 per night
IMAGE
Queen bed
$219 per night
IMAGE
Queen bed
$220 per night
IMAGE
Queen bed
$239 per night
IMAGE
Queen bed
$241 per night
IMAGE
King bed
$260 per night

Queen rooms

$104+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$104 per night
IMAGE
Queen bed
$112 per night
IMAGE
Unknown
$149 per night
IMAGE
Unknown
$149 per night
IMAGE
Unknown
$149 per night
IMAGE
Queen bed
$252 per night
IMAGE
Queen bed
$252 per night

King rooms

$112+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$112 per night
IMAGE
Unknown
$152 per night
IMAGE
Unknown
$152 per night
IMAGE
Unknown
$169 per night
IMAGE
King bed
$209 per night
IMAGE
King bed
$259 per night
IMAGE
King bed
$259 per night

Deluxe rooms

$138+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Sofa bed
$138 per night
IMAGE
Sofa bed
$180 per night
IMAGE
King bed
$206 per night

Reviews

Pros

Cons

Traveller rating

157
215
221
196
46

Time of year

Traveller type

Show reviews that mention

+
river walk
air conditioning
view of the river
downtown detroit
room view
room was dirty
beautiful view
great location
bar and restaurant
poor customer service
staff was friendly
nice hotel
bar closed
coffee maker
refrigerator in the room
toilet paper
dirty windows
hotel is nice
  • Excellent
    Sep 2018
    8.2

    Staff was great and very helpful and friendly

    Carpets in room stained no biggie but I assume most ladies or wives wouldn’t like Bathroom was very nice and clean beds comfortable and clean Overall perfect price for an over night stay Security was great No concerns about my car over night Was a nice night kept the windows open for a nice breeze

  • Mediocre
    Apr 2018
    4.0

    Poor customer service. Did not provide the service we requested and paid for. We paid for a roll away bed and they did not have one at first, but then said they did but it took over an hour late at night to get it. Very disappointing.

  • Good
    Mar 2018
    6.8

    Good value - but fix hot water!

    I liked the location (river front). Staff very friendly.

    I did not like the fact that shower water temp was warm (at best). I had to wait for it to get to a temp that I could basically spray myself off. I am not sure what it would take to fix, but if it wasn’t for that, I would have given a much better review. I will not be staying here again just for that reason alone.

  • Good
    Oct 2017
    6.5

    The views and proximity to the water

    Restaurant was closed for the entire stay, room was not ready at time stated, and cable channels were fuzzy. My stay was ok other than these things.

  • Poor
    Feb 2017
    2.0

    No waterfront room

    Room was clean

    I reserved a riverfront room and I received a room on the parking lot. Service at desk was painfully slow to check in.

  • Good
    Jan 2017
    7.4

    Neat historical building, nice view and location on the riverwalk.

    Staff was a little quiet, tried answering when asked but almost had to draw things out of them. Felt like I was imposing a little bit.

  • Mediocre
    Aug 2016
    4.0

    really

    clean room and nice view

    took 2 hours to ck in !! cant get must worse then that!!

  • Good
    Jul 2016
    6.2

    Poor customer service and no attempt at service re

    I stayed here for my honeymoon. I asked for room to be clean and sheets changed the 2nd day. 3 hours later when I came back it had not been cleaned. spoke with various front desk staff and they were not friendly at all. Eventually it was cleaned after going back and forth with the staff.

  • Excellent
    Mar 2016
    10.0

    Receptionist

    The receptionist was very accommodating regarding mistakes that I had made in the online booking and took care of me and my five year old son promptly.

    i would have liked a heavier blanket and the pillows were very big and puffy for my neck.

  • Mediocre
    Mar 2016
    3.7

    The hotel was falling apart. In my room alone, there was wallpaper falling off of the walls, unfinished trim, damage to the walls, electrical sockets that were loose in the walls, all of the buttons were missing from the phone, and the quality of the picture on the television was terrible. I have no plans to stay here again, regardless of its value or its proximity to downtown Detroit.

  • Excellent
    Feb 2016
    8.2

    Location and room size

    A couple of electrical things in the room didn't work - for example, the socket by the desk was not working.

  • Good
    Dec 2015
    6.5

    Dirty Bed/Sheet

    Staffs were really friendly.

    Bed was very dirty/they did not wash the sheet/they also did not clean carpet. room was very very dirty ever i had seen.

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About

Overview

A stay at Roberts Riverwalk Urban Resort Hotel places you in the heart of Detroit, steps from Detroit Riverwalk and a 5-minute drive from Moross House. Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. Free self parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

5.5 OK

Based on 3,399 reviews

7.9

Location

5.7

Value for money

1.8

Cleanliness

1.8

Wellness Area

Check in

15:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Free Wi-Fi
Increased accessibility
Business centre
Internet
Laundry service
Meeting/Banquet facilities
Room service
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Air-Conditioned
24 Hour Front Desk
Safe
Pool table
Lift
ATM on-site
Hairdryer
Pets not allowed
Free parking
Storage available
Wedding services
Terrace/Patio

Location

Most popular landmarks

  • Belle Isle 1.7 km
  • Old St. Mary's Church 2 km
  • Greektown Casino 2.1 km
  • GM Renaissance Center 2.1 km
  • Ford Field 2.6 km
  • Guardian Building 2.6 km

Detroit travel guide

Learn about Detroit on KAYAK

Nearby hotels

Closest

6.1 Good (653 reviews)
0.57 km
7.7 Good (578 reviews)
0.85 km
5.2 OK (1,247 reviews)
1.48 km

Cheapest

6.1 Good (85 reviews)
3.18 km
5.2 OK (1,247 reviews)
1.48 km
6.1 Good (653 reviews)
0.57 km

Most recommended

9.2 Excellent (902 reviews)
2.79 km
9.2 Excellent (185 reviews)
2.29 km
9 Excellent (1,245 reviews)
2.82 km