Semarandana

I booked two rooms, a deluxe for my elderly parents, and a twin for my 12 year old son and I. I requested for ground floor rooms and we were given the two rooms by the pool, near the Reception, which was perfect. Location is very good. Just a 3 minute walk to Jalan Danau Tamblingan which is lined with convenience stores, restaurants, souvenir shops, massage and spa services, etc. The beach can be accessed by walking straight across the main road and through a beach front hotel, about a 10 minute walk. Someone said I would need to buy a coffee at the beach hotel restaurant to be able to access the beach but that proved totally unnecessary.

I expected shower gels and shampoos in small bottles in the bathroom as shown on photos on booking.com, so was surprised to see a small bar of soap and a sachet of shampoo. When I enquired, the Reception staff told me that those were old photos. If I had known, I would have brought some from home. There was no soap holder in the bathroom so there was no place to put the soap when taking a shower other than on the floor. I pointed this out to the Reception staff but not sure if any action would be taken. Also, 2 complimentary bottles of water available in room on day 1 only and not replenished. I think it would be good if the they do away with plastic bottles and have a jug of filtered water in the rooms instead. I brought a bottle of my own and tried boiling the tap water to drink but didn't like the taste.