Tiffany Diamond Hotels

Central location in town. Very clean in room, restaurant and all other places. Hot water for showers. Good breakfast but could do better (run out of eggs). 2 lifts in operation.

Front desk staff need training - how to welcome guest. At least smile rather then look at guest when checking in with a dirty look. We asked for transfer from ferry to hotel and was told that will be free and arranged. Nobody showed up at ferry port so we phoned hotel but nobody picked up the phone. So took taxi to hotel. Was told that the hotel phones and Internet not working. No apology. Next problem was that room is not ready even though we got in at 3 pm. Seems the room towels are removed from rooms while we having breakfast and returned around 5 pm. It seems they have no stock towels so they wash towels taken from rooms and return dried in the evening. No milk in room with tea/coffee. Music very loud on Saturday night coming from top floor and we were on 6th floor. When checking out on Sunday, I could not settle my bill with British Pounds. They only accept US Dollars.