Value for money
Distance to city centre
Distance to airport
|"Clean and spacious room."||(in 7 reviews)|
|"Nice hotel with friendly staff."||(in 9 reviews)|
|"Staff very responsive and helpful"||(in 14 reviews)|
|"Customer service was terrible"||(in 2 reviews)|
|"The bed and the pillows."||(in 3 reviews)|
|"The rooms finishin with 15"||(in 8 reviews)|
|room and free||in 37 reviews|
|friendly staff||in 29 reviews|
|galleria mall||in 25 reviews|
|great location||in 24 reviews|
|location and cleanliness||in 20 reviews|
|customer service||in 17 reviews|
|nice hotel||in 17 reviews|
|comfortable bed||in 16 reviews|
|valet parking||in 14 reviews|
|great room||in 11 reviews|
|great shower||in 10 reviews|
|free wifi||in 5 reviews|
|floor bar||in 3 reviews|
|ice skating||in 3 reviews|
valet was very helpful
called room service at 6:45am for breakfast-no answer for 10mins; had to leave hotel-day ran late, etc
would you stay in a bed where someone's dog stayed? i think there hadls to be pet friendly rooms. all rooms cannot be pet friendly!
the idea that i stayed in a bed where someone else's dog slept! this is disgusting!
KAYAK room preference is just a request...
Proximity to everything Galleria
BEWARE - We didn’t get a Double Room, which is what we booked on Kayak; however, because we had kids it wasn’t a problem to have them sleep on the floor. The hotel was happy to bring blankets and pillows.
Rooms are nice, the shower is great, enter the Galleria without going outdoors.
Housekeeping did not refresh toiletries or the ice bucket.
Clean, great location, comfortable bed and big room.
No free wifi:(
Overall, I liked this hotel. I experienced multiple confusions with the front desk staff and my reservations, but it didn't cause too much of a problem. The rooms are nice, but you can just tell the hotel is old. The connection to the mall was incredibly convenient. That was my favorite part. I would stay here again.
The staff was excellent....
No refrigerator and bad toilet paper
Connected to galleria mall, big room
Pros and Cons
Very good experience
You need more people at front and do not charge for Wi-Fi
The location is great. It's a beautiful hotel with well appointed rooms and great customer service. The have a free shuttle. It's steps from the Galleria which is full of great shopping and restaurants. It has two restaurants - an upscale seafood restaurant and a mid-range bistro on the second floor. They do their room service menu through the 2nd floor restaurant so there is a better in room dining menu than the standard hotel fare. You can also take your drinks up to your room if you order from the 2nd floor restaurant.
The parking is a pain (as many others have mentioned) but if you don't mind a bit of walking then there is plenty of free parking in the parking garage and we never felt unsafe even when come back late from a dinner. The pool was a bit underwhelming with no cabanas or umbrellas for shade and no attempt to make it look like a retreat (I.e. Greenery or decor - just a walled concrete box). This was such a surprise as we've stayed at other Westin properties that had lovely pools.
size and quality of room
Kids & life loved amenities
Mall had American Girl, restaurants, ice skating and more. My kids are asking if we can stay here again.
Construction in the parking lot
The access to shopping
Didn't guarantee type of room we requested due to "third party" booking.
Very professional, courteous, convenient location. We thoroghly enjoyed our stay at this hotel. Thank you.
They didn't have my reservation. They couldn't find it and then I got double charged for a couple of thing. Service was great but that just showes they don't don't have things put together properly.
The Dallas Hotels The Westin Galleria Dallas is an upscale hotel in Dallas, Texas with 448 smoke-free guestrooms. The hotel is six miles from Love Field and only 13 miles away from Dallas/Fort Worth International Airport. Located in the Dallas Galleria, the area is filled with restaurants and shops to enjoy.
There are traditional rooms with one king-size bed or two queen-size beds. Deluxe rooms are also available with extra space and amenities. The hotel also offers several luxury suites with everything guests need to enjoy a great time in Dallas. Complimentary Wi-Fi is offered along with free Starbucks coffee. Each room has a Westin Heavenly Bed along with luxury amenities like soft robes and slippers.
The Westin Galleria Dallas has on-site dining courtesy of the Oceanaire Seafood Room and Second Floor Regionally Inspired Kitchen. The former offers fresh fish and exquisite seafood dining during lunch and dinner. The other restaurant has American cuisine with a flair that utilizes organic, local ingredients and specialty cocktails.
Guests who want to get some exercise can enjoy the cardio equipment and free weights in the complimentary fitness studio. The room also offers a TRX suspension trainer. A pool and splash deck are available most hours of the day to get a bit of fun in the sun outside in heated water.
Near the Westin Galleria, guests can visit CrossFit Strong, Vis a Vis Day Spa & Med Spa, and the Dallas Cowboys Golf Club for some fun away from the hotel. Other attractions in the area include the Dallas Angelika Film Center, Zero Gravity Thrill Amusement Park, and Escape the Room Dallas.
based on 1,289 reviews
Value for money
Policies vary by room type and provider.
The Westin Galleria Dallas is located at 13340 Dallas Parkway in North Dallas, 16.4 km from the centre of Dallas. Cavanaugh Flight Museum is the closest landmark to The Westin Galleria Dallas.
Check-in time is 15:00 and check-out time is 12:00 at The Westin Galleria Dallas.
No, The Westin Galleria Dallas does not offer free Wi-Fi.
No, The Westin Galleria Dallas does not offer free parking.
No, The Westin Galleria Dallas does not offer free airport shuttle service.
The Westin Galleria Dallas is 4.5 km from Dallas Addison. The Westin Galleria Dallas is 9.7 km from Dallas Love Field.
Yes, The Westin Galleria Dallas is a pet-friendly hotel.
Yes, The Westin Galleria Dallas has a pool on-site.