The Westin Galleria Dallas

would you stay in a bed where someone's dog stayed? i think there hadls to be pet friendly rooms. all rooms cannot be pet friendly!

the idea that i stayed in a bed where someone else's dog slept! this is disgusting!

KAYAK room preference is just a request...

Proximity to everything Galleria

BEWARE - We didn’t get a Double Room, which is what we booked on Kayak; however, because we had kids it wasn’t a problem to have them sleep on the floor. The hotel was happy to bring blankets and pillows.

Rooms are nice, the shower is great, enter the Galleria without going outdoors.

Housekeeping did not refresh toiletries or the ice bucket.

Clean, great location, comfortable bed and big room.

No free wifi:(

The staff was excellent....

Pros and Cons

Very good experience

You need more people at front and do not charge for Wi-Fi

Great location

The location is great. It's a beautiful hotel with well appointed rooms and great customer service. The have a free shuttle. It's steps from the Galleria which is full of great shopping and restaurants. It has two restaurants - an upscale seafood restaurant and a mid-range bistro on the second floor. They do their room service menu through the 2nd floor restaurant so there is a better in room dining menu than the standard hotel fare. You can also take your drinks up to your room if you order from the 2nd floor restaurant.

The parking is a pain (as many others have mentioned) but if you don't mind a bit of walking then there is plenty of free parking in the parking garage and we never felt unsafe even when come back late from a dinner. The pool was a bit underwhelming with no cabanas or umbrellas for shade and no attempt to make it look like a retreat (I.e. Greenery or decor - just a walled concrete box). This was such a surprise as we've stayed at other Westin properties that had lovely pools.

size and quality of room