Grand Hotel Santa Ana
3 stars

Grand Hotel Santa Ana

Presidente Cordova 11-49 y Tarqui, Cuenca 010150, Ecuador
Cuenca, Ecuador
See location+593 96 290 8190
From
$82
Cheapest

rate per night

7.6
Good
based on 530 reviews
530 reviews
Room type
Provider
Nightly total
Superior room
Queen room

Photos of Grand Hotel Santa Ana

Overview

Hotel in Cuenca with a full-service spa and free breakfast This hotel features a full-service spa, an indoor pool, and a restaurant. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center. Hotel Santa Ana offers 35 accommodations with complimentary toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily. Recreational amenities at the hotel include an indoor pool.
7.6
Good rating
Based on 530 verified guest reviews

Latest deals for Grand Hotel Santa Ana

Παρ 18/7
Σαβ 19/7
Queen room
bed type unknown
bed type unknown
bed type unknown
Superior room
bed type unknown
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Grand Hotel Santa Ana

  • Indoor pool
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Valet parking
  • Free parking
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV

Services and conveniences

  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Body soap
  • Dustbins

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Accessible by lift
  • Hypoallergenic pillow
  • No smoking
  • Non-feather pillow
  • Upper floors accessible by lift
  • Private entrance

Pool and spa

  • Rooftop pool
  • Pool bar
  • Heated pool
  • Hot tub
  • Indoor pool
  • Sauna
  • Pool with a view

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Public bath
  • Private bathroom

General

  • Executive lounge access
  • Family rooms
  • Seating area
  • Telephone
  • Detached
  • Storage available

Parking and transportation

  • Airport shuttle
  • Free parking
  • Valet parking
  • Private parking

Dining

  • Special diet menus (on request)
  • Restaurant
  • Food can be delivered to guest accommodation
  • Vending machine (drinks)

Kitchen

  • Kitchenware
  • Refrigerator
  • Kitchen

Media and entertainment

  • Flat-screen TV
  • Shared lounge/TV area
  • TV

Outdoor

  • Terrace/Patio
  • Balcony
  • Garden

Laundry

  • Laundry facilities
  • Ironing service
  • Iron and ironing board

Bedroom

  • Socket near the bed
  • Sofa bed
  • Cleaning products

Things to do

  • Game room
  • Table tennis
  • Pool table

Family friendly

  • Indoor play area
  • Complimentary breakfast
  • Pool cover

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping

Reviews of Grand Hotel Santa Ana

7.6
Good
530 verified ratings
Wonderful
197
Very good
77
Good
83
Okay
38
Fair
44
Mediocre
25
Poor
66

Summary of reviews

Guests say
Guests appreciated the excellent location of the hotel, which is close to historical sites and offers a strategic position for exploring the city. However, many reviews highlighted significant issues with service and cleanliness, including inadequate room maintenance, lack of necessary kitchen utensils, and poor hygiene standards. The noise levels and ongoing renovations also contributed to a less than satisfactory experience for many guests.
AI-generated from customer reviews
Location10 out of 10
Service1 out of 10
Cleanliness0.5 out of 10
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Location

Presidente Cordova 11-49 y Tarqui, Cuenca 010150

What's nearby

  • Cuenca Cathedral313 m
  • Parque Calderon0.4 km
  • El Cajas National Park9.6 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 13:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Grand Hotel Santa Ana

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Grand Hotel Santa Ana

  • Where is Grand Hotel Santa Ana located?

    Grand Hotel Santa Ana is located at Presidente Cordova 11-49 y Tarqui, 0.5 km from the centre of Cuenca. Cuenca Cathedral is the closest landmark to Grand Hotel Santa Ana.

  • When is check-in time and check-out time at Grand Hotel Santa Ana?

    Check-in time is 14:00 and check-out time is 13:00 at Grand Hotel Santa Ana.

  • Does Grand Hotel Santa Ana offer free Wi-Fi?

    Yes, Grand Hotel Santa Ana offers free Wi-Fi.

  • Does Grand Hotel Santa Ana offer free parking?

    Yes, Grand Hotel Santa Ana offers free parking.

  • How far is Grand Hotel Santa Ana from the airport?

    Grand Hotel Santa Ana is 2.6 km from Cuenca. Grand Hotel Santa Ana is 118.6 km from Macas.

  • Does Grand Hotel Santa Ana have a pool?

    Yes, Grand Hotel Santa Ana has a pool on-site.

  • How does KAYAK find such great Grand Hotel Santa Ana hotel deals?

    KAYAK scours the web for all room deals available at Grand Hotel Santa Ana in Cuenca and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Grand Hotel Santa Ana and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Grand Hotel Santa Ana.

See more FAQs

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.4
0.5 km
Cuenca
2.8 km

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