Grand Hotel Santa Ana

3 stars
7.5
Good
based on 567 reviews
567 reviews
Presidente Cordova 11-49 y Tarqui, Cuenca 010150, Ecuador
Presidente Cordova 11-49 y Tarqui, Cuenca
+593 7284 8138
Wed 9/9
-
Thu 10/9
2 guests, 1 room
Deals from
$102
/Cheapest rate per night
Room type
Provider
Nightly total
Superior room, bed type unknown
$102
Queen room, bed type unknown
$115
Superior room, bed type unknown
$139
5 more Grand Hotel Santa Ana deals
5 more Grand Hotel Santa Ana deals
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Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

A full-service spa, a restaurant, and a steam room are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, spa services, a business center, and concierge services are onsite. Hotel Spa Santa Ana offers 30 accommodations with irons/ironing boards. 32-inch LED televisions come with satellite channels. Bathrooms include showers with rainfall showerheads. This Cuenca hotel provides complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested. Recreational amenities at the hotel include a steam room.
7.5
Good
567 reviews

Latest deals for Grand Hotel Santa Ana

Wed 9/9
-
Thu 10/9
Superior room, bed type unknown
$102
nightly with fees
Queen room, bed type unknown
$115
nightly with fees
Superior room, bed type unknown
$139
nightly with fees
Queen room, bed type unknown
$143
nightly with fees
Superior room, bed type unknown
$160
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Grand Hotel Santa Ana

  • Indoor pool
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Valet parking
  • Free parking
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV

Services and conveniences

  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Accessible by lift
  • Accessible parking
  • Hypoallergenic pillow
  • No smoking
  • Non-feather pillow
  • Toilet with grab rails
  • Upper floors accessible by lift

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Body soap
  • Dustbins

Pool and spa

  • Rooftop pool
  • Pool bar
  • Heated pool
  • Hot tub
  • Indoor pool
  • Sauna
  • Pool with a view
  • Steam room

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Public bath
  • Private bathroom

General

  • Family rooms
  • Seating area
  • Telephone
  • Detached
  • Storage available

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security

Parking and transportation

  • Airport shuttle
  • Free parking
  • Valet parking
  • Private parking

Dining

  • Special diet menus (on request)
  • Restaurant
  • Food can be delivered to guest accommodation
  • Vending machine (drinks)

Kitchen

  • Kitchenware
  • Refrigerator
  • Kitchen

Media and entertainment

  • Flat-screen TV
  • Shared lounge/TV area
  • TV

Outdoor

  • Terrace/Patio
  • Beach chairs
  • Balcony

Laundry

  • Laundry facilities
  • Ironing service
  • Iron and ironing board

Bedroom

  • Socket near the bed
  • Sofa bed
  • Cleaning products

Things to do

  • Game room
  • Table tennis
  • Pool table

Family friendly

  • Cribs available
  • Indoor play area
  • Pool cover

Workspace

  • Fax/photocopying
  • Desk

Reviews of Grand Hotel Santa Ana

7.5
Good
567 verified ratings
Wonderful
216
Very good
81
Good
83
Okay
43
Fair
48
Mediocre
28
Poor
68

Summary of reviews

Guests say
Guest reviews are mixed, with many praising the hotel's central location and the friendliness of the staff, especially at the front desk and in the restaurant. Several guests found the rooms clean and comfortable, and appreciated amenities like the pool and coworking area. However, there are repeated complaints about noise levels, poor cleanliness in some rooms, and negative experiences with staff service. Issues with parking, safety, and some amenities such as breakfast and wifi were also mentioned. Overall, while the location and some aspects of service are highlights, improvements are needed in cleanliness, noise control, and staff responsiveness.
AI-generated from customer reviews
Service9 out of 10
Location8.5 out of 10
Cleanliness1.5 out of 10
Noise Level1 out of 10
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Location

Presidente Cordova 11-49 y Tarqui, Cuenca 010150

What's nearby

  • Cuenca Cathedral313 m
  • Parque Calderon0.4 km
  • El Cajas National Park9.6 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Grand Hotel Santa Ana

What is the cheapest day to book Grand Hotel Santa Ana?

The cheapest day to book Grand Hotel Santa Ana is Tuesday, with an average nightly rate of $102. The most expensive day is Monday at $143 per night.

FAQs when booking at Grand Hotel Santa Ana

  • Where is Grand Hotel Santa Ana located?

    Grand Hotel Santa Ana is located at Presidente Cordova 11-49 y Tarqui, 0.5 km from the centre of Cuenca. Cuenca Cathedral is the closest landmark to Grand Hotel Santa Ana.

  • When is check-in time and check-out time at Grand Hotel Santa Ana?

    Check-in time is 14:00 and check-out time is 12:00 at Grand Hotel Santa Ana.

  • Does Grand Hotel Santa Ana offer free Wi-Fi?

    Yes, Grand Hotel Santa Ana offers free Wi-Fi.

  • Does Grand Hotel Santa Ana offer free parking?

    Yes, Grand Hotel Santa Ana offers free parking.

  • How far is Grand Hotel Santa Ana from the airport?

    Grand Hotel Santa Ana is 2.8 km from Cuenca. Grand Hotel Santa Ana is 118.9 km from Macas.

  • Does Grand Hotel Santa Ana have a pool?

    Yes, Grand Hotel Santa Ana has a pool on-site.

  • How does KAYAK find such great Grand Hotel Santa Ana hotel deals?

    KAYAK scours the web for all room deals available at Grand Hotel Santa Ana in Cuenca and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Grand Hotel Santa Ana and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Grand Hotel Santa Ana.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.2
0.5 km
Cuenca
2.8 km

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