Hotel Alaska Cortina

We were fortunately given a room in the newer wing of this hotel which was very nice and modern. The gentlemen who was on the desk when we left at 5am - can't remember name but he was excellent. Gave us a breakfast with no warning and was very polite etc. He should be there during the main work hours as his customer service is superior. Location is perfect and they know it.

The hotel lobby and general appearance are very tired and completely original to the 1970's. Each and every time we wanted to access our room we needed to get the door opened through an intercom which is ridiculous. At breakfast an employee made us feel horrible by asking if it was just us 2 sitting at a table for 6 and then shook her head in disgust, There were no other tables for 2 or 4 available and restaurant was only 1/2 full - disgusting service. The young guy who checked us in could not have helped any less - looked totally disinterested and looked like he hated his job. Although our room was modern the toilet still blocked on the first day which wasn't exactly enjoyable. We were also told that there was no parking available so you needed to go and pay for parking every 3 hours which is a pain.