Residence Inn by Marriott Columbia Northeast/Fort Jackson Area

Rooms were nice and clean

The price was too high and pet fee of 75.00 was too high.

Breakfast was good. The room was clean and comfortable. The location was relaxing. The grounds had good accommodations with the pool, basketball court, as well as the picnick/grilling area. I like the fact that the property provides charcoal. The location was perfect for my family's needs.

Most of the staff was frendly, welcoming, and courteous with the exception of front desk manager when I checked into my first room on Wednesday July, 10th at 1PM. She was a bit rude and didn't try to accommodate us even though she had previously informed my wife we would be able to check in at 1pm. My family and I had 3 rooms reserved because we were in Columbia for my son's basic training graduation and family day at Fort Jackson. My mother unfortunately had a shingles breakout while on the road and really needed to rest. The lady at the front desk did not try to find and open room or a room that was already ready for my mother and father to check in. I had to make this suggestion to her before she found a room. He suggestion prior was that we just wait in the breakfast lounge for 2 hours until the room she was putting them in was ready.