Radisson Hotel & Suites Guatemala City
1a Avenida 12-46 Zona 10, Guatemala City 01010, Guatemala
+502 2421 5151
Cheapest
rate per night
8.5
Excellent
based on 843 reviews
Compare vs KAYAK
| Provider | Nightly total |
|---|---|
| Zenhotels.com | $102 |
| Snaptravel | $127 |
| Hotels.com | $136 |
Good to know
Value for money |
8.1 |
|---|---|
Distance to city centre |
3.9 km |
Location rating |
9.2 |
Nearest airport |
Guatemala City La Aurora |
Distance to airport |
2.3 km |
Rooms
Standard rooms
$102+
Bed type
Provider
Total stay + taxes & fees
Unknown
$102
King rooms
$127+
Bed type
Provider
Total stay + taxes & fees
King bed
$127
King bed
$136
Unknown
$136
King bed
$136
Reviews
Pros
| "Great staff and perfect location." | (in 43 reviews) |
|---|---|
| "Everything was beautiful, nice view." | (in 11 reviews) |
| "Nice and friendly staff." | (in 40 reviews) |
Cons
| "and the worst part : mediocre customer service!" | (in 8 reviews) |
|---|---|
| "No option with complimentary break fast" | (in 11 reviews) |
| "The whole hotel was under maintenance." | (in 15 reviews) |
Traveller rating
142
70
18
10
1
Time of year
Traveller type
Show reviews that mention
+
-
MediocreOct 20184.0
Poor cleanliness
I like the lobby but that is not useful to a guest
The shower was very dirty I ask to change room, it seem they don’t care about the cleanliness. They changed me room but the put me in the 3rd floor where is near to meeting rooms and the entrance and exit of the waiters, very noisy. Very bad for a Radisson it seem they don’t keep a stardard. The staff was nice. The space in the room is good but should be clean. The beds no to much comfortable.
-
GoodSep 20177.1
I made reservation through Kajak. When I got there they did not have it in the system. Fortunately I had the reservation in my iPhone. She kept telling me they did not have a reservation for me. When I asked if they had a room available she kept on answering they did not have a reservation. I had to be very assertive and told her to call her superior for if they had a room they should accommodate me and figure things out later with the booking information I gave them in plain email confirming. Now it is a good thing Spanish is my native language and I pursued this politely but forcefully. She did not want to give me a room when they had plenty available. Finally, she called her supervisor after setting me aside for a while and not attempting to solve the problem. I had valid passport, credit card and reservation in hand. When she finally called her boss, she told her to take care of me right away. Why the attitude and stubborness I do not know.
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About
Overview
Recently refurbished, Radisson Hotel & Suites Guatemala City provides modern 4-star accommodation in Guatemala City. It has a fitness centre, as well as a Jacuzzi, free Wi-Fi and a rooftop terrace.
There are a variety of amenities on offer to guests of the resort, such as an express check-in and check-out feature, 24-hour room service and meeting facilities. It has babysitting services, a currency exchange and a reception that operates 24 hours a day.
Radisson Hotel & Suites Guatemala City's 130 elegant rooms offer a refrigerator, a mini bar and a flat-screen TV, plus all the essentials required for a comfortable stay. Each includes a private bathroom with a hair dryer and a shower.
The resort's in-house eatery is an ideal option for those wishing to dine in. Each evening, guests can relax in the comfortable lounge bar.
La Aurora International Airport is a 15-minute drive from Radisson Hotel & Suites Guatemala City. Guests can also discover Santa Catalina Arch.
Features
8.5 Excellent
based on 843 reviews
8.8
Cleanliness
8.7
Comfort
4.0
Facilities
9.2
Location
Check in |
15:00 |
Check out |
12:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
AMENITIES
ATM on-site
Spa and wellness centre
Wedding services
Free Wi-Fi
Radio
Business centre
Non-smoking rooms available
Wake-up service
Wi-Fi available in all areas
Terrace/Patio
Daily housekeeping
Disabled access
Fax/photocopying
Family rooms
Towels
Safety deposit box
Concierge service
Currency exchange on-site
Fire extinguisher
Gift shop
Seating area
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Mini-market on site
Free toiletries
Shoeshine
Shared lounge/TV area
Room service
Smoke alarms
Shower
Special diet menus (on request)
Physical distancing in dining areas
Physical distancing rules
First-aid kit
Process in place to check health of guests
Hot tub
Sofa
Key card access
Solarium
Restaurant
Bar/Lounge
Hand sanitiser in guest accommodation and key areas
Beauty salon
Fitness centre
Bottle of water
Screens or physical barriers placed between staff and guests in appropriate areas
Tea/coffee maker
Telephone
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Air-conditioned
Newspapers
Toilet
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Children's television networks
All plates, cutlery, glasses and other tableware have been sanitised
Safe
Free airport shuttle
Babysitting/child care services (surcharge)
Trouser press
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
TV
Pets not allowed
Staff follow all safety protocols as directed by local authorities
Desk
Private bathroom
24-hour front desk
Storage available
Private parking
Shuttle service (additional charge)
FAQs when booking at Radisson Hotel & Suites Guatemala City
Does Radisson Hotel & Suites Guatemala City have special cancellation policies due to coronavirus (COVID-19)?
Where is Radisson Hotel & Suites Guatemala City located?
When is check-in time and check-out time at Radisson Hotel & Suites Guatemala City?
Does Radisson Hotel & Suites Guatemala City offer free Wi-Fi?
Does Radisson Hotel & Suites Guatemala City offer free parking?
Does Radisson Hotel & Suites Guatemala City offer free airport shuttle service?
How far is Radisson Hotel & Suites Guatemala City from the airport?
Can you bring pets to Radisson Hotel & Suites Guatemala City?
Does Radisson Hotel & Suites Guatemala City have a pool?
Photos
All photos
01 of 35
Reviews about Radisson Hotel & Suites Guatemala City
“Staff is very nice, food at the restaurant is veryyy good!”
“Service was very friendly in the restaurant and at reception .”
“Good location for airport and nearby malls and restaurants.”
“Close to restaurants and the airport.”
“The location is very nice and close to the U.S. Embassy, shops and restaurants, including a Hard Rock Cafe.”
Location
Most popular landmarks
- El Obelisco 0.7 km
- Parque Zoológico La Aurora 1.2 km
- Francisco Marroquin University 1.2 km
- Museo Ixchel del Traje Indígena 1.4 km
- Museo Popol Vuh 1.4 km
- Torre del Reformador 1.4 km
Guatemala City travel guide
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