Value for money
Distance to city centre
|Chicago O'Hare Intl|
Distance to airport
|"Very comfortable room, great views."||(in 130 reviews)|
|"The free coffee is excellent."||(in 7 reviews)|
|"Very clean and modern rooms!"||(in 116 reviews)|
|"No coffee maker in room."||(in 15 reviews)|
|"Glass window dirty on the outside."||(in 3 reviews)|
|"No WiFi in the rooms"||(in 71 reviews)|
|lake view||in 355 reviews|
|room was small||in 282 reviews|
|room service||in 266 reviews|
|beautiful room||in 264 reviews|
|great location||in 253 reviews|
|staff was very friendly||in 218 reviews|
|great hotel||in 131 reviews|
|right on lake||in 75 reviews|
|coffee maker||in 65 reviews|
|valet parking||in 63 reviews|
|fridge in the room||in 61 reviews|
|navy pier||in 55 reviews|
|free coffee||in 48 reviews|
|pool area||in 41 reviews|
|beds were comfortable||in 26 reviews|
|chicago||in 26 reviews|
|frosted glass||in 15 reviews|
|magnificent mile||in 7 reviews|
|star hotel||in 4 reviews|
Hotel rooms are too dark! Hallways of hotel are WAY TOO DARK!!
The location was perfect for what I was in Chicago for! The view was absolutely amazing. The way the room was set up was great too!
There was a lot of noise coming from several different rooms.
Location great staff
Staff was friendly and responsive. Room was clean.
Purple lip picture hanging in the room was horrible!
Would not reccomend.
The staff was unfriendly. There was always a line to get into an elevator from the lobby. The rooms were small and dirty with stains on furniture. You can hear everything through the paper-thin walls. Poor night sleep because our neighbors were up causing noise all night. Do not recommend.
Good but maybe not for the $$
We were very happy with the location of the hotel and check in staff, as well as style of the room, loved the pool and outdoor deck overlooking navy pier
Restaurant staff was rude and inattentive, not many amenities at the hotel that are standard almost everywhere else, room was small and did not have good views (requested in advance lake view on high floor)
I liked all the design of the cuilding structure and room.
I did not like that check in was at 3:00pm but ghey did not let me check in until almost an hour later because my room wasnt ready and there was suppose to be a small fridge there but it was locked up ,So couldnt keep my food fresh.
A weekend away
Rooms looked great and was very comfortable. The view was great.
For a room that costs 250.00 and up being nickel and dimed for things is kind of silly. Pay for wifi??? Really. Parking was also pretty outragous. The restaurant was pretty over priced for the quality as well. I understand payibg fir your suroundings but was a bit much..... We've stayed there quite a few times now. May be time to try another place.
I was charged by both Kayak as well as the hotel. I'm now going on my second week of "working" with a totally incompetent staff on getting reimbursed. I have received phone verification over a week ago that I was going to be reimbursed. 5 Phone calls later I received an email confirmation, yet I have yet to receive any reimbursement. When asked to speak to a manager I was told the manager was aware of the situration and my reimbursement would be received in the form of a credit on my credit card - that was 5 days ago and still no credit.
clean rooms. great HD TV
high price for sauna ($35). drinks expensive.
Great room, great food at the restaurant.
Almost double charged me for valet, but corrected it as soon as I showed them.
very modern, great location!
Its a really classy hotel, with a great vibrant buzz around it, ideally situated beside the lake, and very close to the shops.
Location and view were great. The beds were extremely comfortable.
Parking is $48 and the price went down drastically after I purchased from bookings.com.
great bar and lobby area w/ lovely rockers that overlooked the water.
concierge should learn more brunch suggestions besides "The West Egg".
Our stay was short lived. Unfortunately our 3 year old fell in the hotel room and we ended up having to check out by 5:30 to go to the E.R. for x-rays. The hotel staff/manager was not accommodating in the least. While I did not expect a credit on my credit card, I thought an offer of a voucher for a future stay was appropriate considering the circumstances. At the very least, a smile, apology and a voucher for drinks would have been nice.
I liked that everyone was really nice. Room was great.
The hotel was in a great location, had great views of Lake Michigan and was very well kept.
There was an issue with parking where we were double billed. The issue took some time to be worked out and the staff was not as helpful as they could have been.
nice view of lake
breakfat buffet extremely expensive
Was a bit pricey for extras. Just because we have money does not mean we are willing to spend $19.00 on the rooms bottled water, or $22.00 for 2 basic drinks.
room a bit too small
Friendly staff for a high end hotel. Great lake view. Easy access to Michigan Avenue. Great, comfortable hotel room. Nice little touches.
No coffee machine in room. We know you could ask for one, but that seemed like a hassle.
Steps away from vibrant and bustling Navy Pier on the shore of Lake Michigan, the W Chicago Lakeshore Hotel is a trendy base to explore the best of downtown Chicago and the waterfront.
Like all W Hotels, the W Chicago is a leader in modern design and luxuries. Rooms are artfully-outfitted, averaging 350 square feet and offering views of the city or the lake. In-room amenities include a desk, pillow-top mattress and featherbed, mini-fridge, robe, grocery shopping service, and 24-hour room service. Suites are 550 square feet and offer a living room and an extra bathroom.
On-site amenities include Bliss Spa, where guests can treat themselves to the famed brownie buffet while enjoying Lake Michigan views or watch a movie while they get their nails done, and a 24-hour fitness room where guests can enjoy views of the city from an indoor heated pool or splurge in the sunchairs on the neighboring outdoor WET deck.
W Chicago’s restaurant CURRENT, one of the city’s top revered restaurants, features ingredient-driven takes on a fresher, more modern New American and gorgeous views of Lake Michigan and Navy Pier. For a quick drink, the bar is known for innovative cocktails and several wine lists.
A fun feature of this hotel is the Glow in the dark yoga class offered every Wednesday from 6 – 7pm. For a cool unique experience in the heart of Chicago, travelers should stay at the W Chicago.
based on 2,179 reviews
Value for money
Policies vary by room type and provider.
W Chicago - Lakeshore is located at 644 North Lake Shore Drive in Near North Side, 2.2 km from the centre of Chicago. Magnificent Mile is the closest landmark to W Chicago - Lakeshore.
Check-in time is 16:00 and check-out time is 12:00 at W Chicago - Lakeshore.
No, W Chicago - Lakeshore does not offer free Wi-Fi.
No, W Chicago - Lakeshore does not offer free parking.
No, W Chicago - Lakeshore does not offer free airport shuttle service.
W Chicago - Lakeshore is 16.1 km from Chicago Midway.
Yes, W Chicago - Lakeshore is a pet-friendly hotel.
Yes, W Chicago - Lakeshore has a pool on-site.