The location was perfect for what I was in Chicago for! The view was absolutely amazing. The way the room was set up was great too!
There was a lot of noise coming from several different rooms.
Location great staff
Staff was friendly and responsive. Room was clean.
Purple lip picture hanging in the room was horrible!
Would not reccomend.
The staff was unfriendly. There was always a line to get into an elevator from the lobby. The rooms were small and dirty with stains on furniture. You can hear everything through the paper-thin walls. Poor night sleep because our neighbors were up causing noise all night. Do not recommend.
Good but maybe not for the $$
We were very happy with the location of the hotel and check in staff, as well as style of the room, loved the pool and outdoor deck overlooking navy pier
Restaurant staff was rude and inattentive, not many amenities at the hotel that are standard almost everywhere else, room was small and did not have good views (requested in advance lake view on high floor)
I liked all the design of the cuilding structure and room.
I did not like that check in was at 3:00pm but ghey did not let me check in until almost an hour later because my room wasnt ready and there was suppose to be a small fridge there but it was locked up ,So couldnt keep my food fresh.
A weekend away
Rooms looked great and was very comfortable. The view was great.
For a room that costs 250.00 and up being nickel and dimed for things is kind of silly. Pay for wifi??? Really. Parking was also pretty outragous. The restaurant was pretty over priced for the quality as well. I understand payibg fir your suroundings but was a bit much..... We've stayed there quite a few times now. May be time to try another place.
I was charged by both Kayak as well as the hotel. I'm now going on my second week of "working" with a totally incompetent staff on getting reimbursed. I have received phone verification over a week ago that I was going to be reimbursed. 5 Phone calls later I received an email confirmation, yet I have yet to receive any reimbursement. When asked to speak to a manager I was told the manager was aware of the situration and my reimbursement would be received in the form of a credit on my credit card - that was 5 days ago and still no credit.
clean rooms. great HD TV
high price for sauna ($35). drinks expensive.
Great room, great food at the restaurant.
Almost double charged me for valet, but corrected it as soon as I showed them.
very modern, great location!
The rooms were so nice! Very clean, chic, modern. The bed and pillows were amazingly comfortable. The lobby was incredible. The location was awesome, with views overlooking Lake Michigan and Navy Pier. Our remote batteries were dead and it took about 5 minutes for someone to visit our room with a new remote. The service was excellent!
The sliding door on the bathroom; the bathroom wasn't very private. The gym was not as large as it looked in photos I saw online, and it was incredibly busy.
Bask in the urban energy around the newly-redesigned W Chicago - Lakeshore. Towering over Lake Michigan, this glamorous escape for trendsetters and jetsetters offers easy access to Navy Pier, downtown, and the rest of the city’s cultural and business landscape. Amplify your meeting in our 14,000 square feet of event space including Altitude, a sleek rooftop banquet room. Savor innovative Italian-influenced cuisine at CURRENT. Let all of your tension melt away at Bliss Chicago’s 9,600-square-foot spa. Awake to sparkling lake sunrises and retire to the skyline’s glittering lights. Dive into dreams atop the featherbed and down pillows that maximize comfort in each of our 520 deluxe guest rooms. Indulge in the legendary Bliss lemon + sage sinkside six.
Based on 3,721 reviews
Value for money
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