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The Ritz-Carlton Chicago
5 stars

The Ritz-Carlton Chicago

160 East Pearson Street at Water Tower Place, Chicago, IL 60611-2308, United States
Chicago, IL
See location+1 312 266 1000
From
$586
Cheapest

rate per night

8.4
Very good
based on 259 reviews
259 reviews
Room type
Provider
Nightly total
Double room
Standard Room
King room

Photos of The Ritz-Carlton Chicago

Overview

Rating

The Ritz-Carlton Chicago is ideally situated for sightseeing in Near North Side, with the Museum of Contemporary Art and Michigan Avenue nearby and John Hancock Center Observatory, John Hancock Center and Magnificent Mile a short stroll away. Some of the popular features on offer at this luxury 5-star hotel include a Jacuzzi and an indoor pool.

There are a range of amenities available to guests of The Ritz-Carlton Chicago, such as a ballroom, a bowling alley and a sauna. Multilingual staff are available assist with reservations or dining recommendations, and an express check-in/check-out feature is offered for guest convenience. It also enjoys views of Lake Michigan and Chicago, has been recently renovated and provides 434 elegant rooms.

This sophisticated hotel features rooms with an en suite bathroom, air conditioning and a TV. An in-room safe, ironing facilities and slippers are also included.

The Ritz-Carlton Chicago features an in-house restaurant, Torali, which offers breakfast, lunch and dinner in fine dining setting. In the evening, guests can relax in the comfortable lounge bar. A wide selection of dining options are also found in the area.

The hotel is situated by Lake Michigan and is a short stroll from 860-880 Lake Shore Drive Apartments. Grand CTA Red Line Subway Station is within a 20-minute walk.

Rating
8.4
Very good
Based on 259 verified guest reviews

Latest deals for The Ritz-Carlton Chicago

Wed 19/2
Thu 20/2
Executive room
1 king bed
1 king bed
1 king bed
Deluxe room
bed type unknown
1 king bed
bed type unknown
Double room
bed type unknown
1 king bed
2 double beds
Standard Room
bed type unknown
bed type unknown
2 double beds
King room
1 king bed
1 king bed
1 king bed
Luxury Room
2 double beds
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at The Ritz-Carlton Chicago

  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee shop
  • Valet parking
  • Business centre

General

  • Window
  • Executive lounge access
  • Family rooms
  • Seating area
  • Slippers
  • Interconnected room(s) available
  • Sofa
  • Lake view
  • Lockers
  • Telephone
  • Carpeted
  • City view
  • Storage available

Basics

  • Internet
  • Wi-Fi
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Services and conveniences

  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24-hour front desk

Dining

  • Minibar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Dining area

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Hypoallergenic
  • Adapted bath
  • Allergy-free room
  • No smoking

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Media and entertainment

  • Radio
  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • Pay-per-view channels
  • TV

Pool and spa

  • Spa and wellness centre
  • Massage
  • Heated pool
  • Spa
  • Indoor pool

Bedroom

  • Feather pillow
  • Fold-up bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Parking and transportation

  • EV charging station
  • Parking
  • Valet parking
  • Private parking

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Desk

Outdoor

  • Garden

Health and safety

  • Safe

Family friendly

  • Cribs available

Fitness

  • Fitness centre

Reviews of The Ritz-Carlton Chicago

8.4
Very good
259 verified ratings
Wonderful
153
Very good
34
Good
32
Okay
14
Fair
10
Mediocre
6
Poor
10
Guests say
Guests had a mixed experience at this hotel. Positively, many praised the cleanliness of the rooms, the spaciousness, and the hotel's prime location near city attractions. However, several guests expressed dissatisfaction with the service, particularly at the reception, lacking proper explanations of the amenities. Additionally, there were complaints regarding the value for the price compared to other Ritz-Carlton hotels, with mentions of poor-quality bathroom supplies and misleading reservations. Overall, while guests appreciated the ambiance and cleanliness, they felt the hotel fell short in service and value.
AI-generated from customer reviews
Cleanliness9 out of 10
Location9 out of 10
Room Size8.5 out of 10
Atmosphere2.5 out of 10
Service2 out of 10
Value for Price1.5 out of 10
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10
Wonderful
Robert, May 2021
Pros (+) The bar at lobby level was excellent.
Cons (-) Nothing.
10
Wonderful
Joe, Sept 2016
Pros (+) I took my 5 year old to see Chicago. I love the quiet of the hotel. The staff was great. You get what you pay for.

Location

160 East Pearson Street at Water Tower Place, Chicago, IL 60611-2308

What's nearby

  • 360 CHICAGO99 m
  • Magnificent Mile352 m
  • Chicago Riverwalk1 km
  • Chicago Theater1.4 km
  • Chicago Cultural Center1.6 km
  • Chicago Lakefront Trail1.6 km
  • Millennium Park1.7 km
  • Navy Pier1.7 km
  • Cloud Gate1.7 km
  • Art Institute of Chicago2 km
  • Symphony Center2.1 km
  • Willis Tower2.4 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at The Ritz-Carlton Chicago

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at The Ritz-Carlton Chicago

  • Where is The Ritz-Carlton Chicago located?

    The Ritz-Carlton Chicago is located at 160 East Pearson Street at Water Tower Place in Near North Side, 2.5 km from the centre of Chicago. 360 CHICAGO is the closest landmark to The Ritz-Carlton Chicago.

  • When is check-in time and check-out time at The Ritz-Carlton Chicago?

    Check-in time is 16:00 and check-out time is 12:00 at The Ritz-Carlton Chicago.

  • How far is The Ritz-Carlton Chicago from the airport?

    The Ritz-Carlton Chicago is 16.2 km from Chicago Midway.

  • Does The Ritz-Carlton Chicago have a pool?

    Yes, The Ritz-Carlton Chicago has a pool on-site.

  • How does KAYAK find such great The Ritz-Carlton Chicago hotel deals?

    KAYAK scours the web for all room deals available at The Ritz-Carlton Chicago in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Ritz-Carlton Chicago and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Ritz-Carlton Chicago.

See more FAQs

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