The Ritz-Carlton Chicago

5 stars
160 East Pearson Street at Water Tower Place, Chicago, IL 60611-2308, United States
Chicago, IL
8.5
Very good
based on 246 reviews
246 reviews
Tue 11/11
-
Wed 12/11
1 room, 2 guests
Deals from
$561
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room
$561
King room
$682
Executive room
$768
56 more The Ritz-Carlton Chicago deals
56 more The Ritz-Carlton Chicago deals
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

The Ritz-Carlton Chicago is ideally situated for sightseeing in Near North Side, with the Museum of Contemporary Art and Michigan Avenue nearby and John Hancock Center Observatory, John Hancock Center and Magnificent Mile a short stroll away. Some of the popular features on offer at this luxury 5-star hotel include a Jacuzzi and an indoor pool.

There are a range of amenities available to guests of The Ritz-Carlton Chicago, such as a ballroom, a bowling alley and a sauna. Multilingual staff are available assist with reservations or dining recommendations, and an express check-in/check-out feature is offered for guest convenience. It also enjoys views of Lake Michigan and Chicago, has been recently renovated and provides 434 elegant rooms.

This sophisticated hotel features rooms with an en suite bathroom, air conditioning and a TV. An in-room safe, ironing facilities and slippers are also included.

The Ritz-Carlton Chicago features an in-house restaurant, Torali, which offers breakfast, lunch and dinner in fine dining setting. In the evening, guests can relax in the comfortable lounge bar. A wide selection of dining options are also found in the area.

The hotel is situated by Lake Michigan and is a short stroll from 860-880 Lake Shore Drive Apartments. Grand CTA Red Line Subway Station is within a 20-minute walk.

8.5
Very good rating
Based on 246 verified guest reviews

Latest deals for The Ritz-Carlton Chicago

Tue 11/11
Wed 12/11
Standard Room
1 king bed
$801
nightly with fees
bed type unknown
$813
nightly with fees
bed type unknown
$1,023
nightly with fees
Deluxe room
1 king bed
$561
nightly with fees
1 king bed
$790
nightly with fees
bed type unknown
$838
nightly with fees
Luxury Room
2 double beds
$1,592
nightly with fees
Double room
2 double beds
$873
nightly with fees
bed type unknown
$1,024
nightly with fees
2 double beds
$1,083
nightly with fees
Executive room
1 king bed
$768
nightly with fees
1 king bed
$1,764
nightly with fees
bed type unknown
$1,786
nightly with fees
King room
1 king bed
$682
nightly with fees
1 king bed
$801
nightly with fees
1 king bed
$820
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at The Ritz-Carlton Chicago

  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee shop
  • Valet parking
  • Business centre

General

  • Window
  • Executive lounge access
  • Family rooms
  • Interconnected room(s) available
  • Lake view
  • Lockers
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • City view

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Wi-Fi (surcharge)
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Services and conveniences

  • Business centre
  • Wake-up service
  • Concierge service
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Safety deposit box

Dining

  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Dining area

Accessibility and suitability

  • Hypoallergenic
  • No smoking
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Adapted bath
  • Allergy-free room

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Toilet
  • Toilet paper

Health and safety

  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • First-aid kit
  • Carbon monoxide detector
  • Safe

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • Shared lounge/TV area
  • TV

Pool and spa

  • Heated pool
  • Spa
  • Indoor pool
  • Spa and wellness centre
  • Massage

Bedroom

  • Feather pillow
  • Fold-up bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Parking and transportation

  • Parking
  • Private parking
  • EV charging station
  • Valet parking

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Desk

Fitness

  • Fitness classes
  • Fitness centre

Outdoor

  • Garden

Family friendly

  • Cribs available

Reviews of The Ritz-Carlton Chicago

8.5
Very good
246 verified ratings
Wonderful
145
Very good
34
Good
28
Okay
13
Fair
10
Mediocre
6
Poor
10

Summary of reviews

Guests say
Guests appreciated the great location and comfortable rooms, but many expressed dissatisfaction with the service, citing slow responses and unhelpful staff. Cleanliness was generally praised, though some guests experienced issues with room preparations and amenities. Overall, the hotel did not meet the expectations set by its luxury branding.
AI-generated from customer reviews
Location9.5 out of 10
Cleanliness9 out of 10
Service1.5 out of 10
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10
Wonderful
Robert, May 2021
Pros (+) The bar at lobby level was excellent.
Cons (-) Nothing.
10
Wonderful
Joe, Sept 2016
Pros (+) I took my 5 year old to see Chicago. I love the quiet of the hotel. The staff was great. You get what you pay for.

Location

160 East Pearson Street at Water Tower Place, Chicago, IL 60611-2308

What's nearby

  • Museum of Contemporary Art100 m
  • Magnificent Mile352 m
  • Michigan Avenue355 m
  • Michigan Avenue Bridge1 km
  • River North1.1 km
  • Chicago Theater1.4 km
  • Millennium Park1.7 km
  • Navy Pier1.7 km
  • Art Institute of Chicago2 km
  • Chicago Board of Trade Building2.4 km
  • Willis Tower2.4 km
  • Grant Park2.5 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at The Ritz-Carlton Chicago

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at The Ritz-Carlton Chicago

  • Where is The Ritz-Carlton Chicago located?

    The Ritz-Carlton Chicago is located at 160 East Pearson Street at Water Tower Place in Near North Side, 2.5 km from the centre of Chicago. Museum of Contemporary Art is the closest landmark to The Ritz-Carlton Chicago.

  • When is check-in time and check-out time at The Ritz-Carlton Chicago?

    Check-in time is 16:00 and check-out time is 12:00 at The Ritz-Carlton Chicago.

  • How far is The Ritz-Carlton Chicago from the airport?

    The Ritz-Carlton Chicago is 16 km from Chicago Midway.

  • Does The Ritz-Carlton Chicago have a pool?

    Yes, The Ritz-Carlton Chicago has a pool on-site.

  • How does KAYAK find such great The Ritz-Carlton Chicago hotel deals?

    KAYAK scours the web for all room deals available at The Ritz-Carlton Chicago in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Ritz-Carlton Chicago and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Ritz-Carlton Chicago.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.5
2.5 km
Chicago Midway
16.0 km

Everything you need to know for your stay in Chicago

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