The Ritz-Carlton Chicago

5 stars
160 East Pearson Street at Water Tower Place, Chicago, IL 60611-2308, United States
Chicago, IL
+1 312 266 1000
8.7
Very good
based on 237 reviews
237 reviews
Mon 9/2
-
Tue 10/2
1 room, 2 guests
Deals from
$394
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room
$394
Executive room
$589
Standard Room
$611
59 more The Ritz-Carlton Chicago deals
59 more The Ritz-Carlton Chicago deals
Lounge
Bedroom
Lounge
Lounge
Lounge
Lobby
Patio
Bedroom
Bedroom
Bedroom
Living room
Lounge
Bedroom
Outdoor view
Lounge
Bathroom
Gym
Living room
Living room
Kitchen
Bedroom
Banquet hall
Living room
Bedroom
Lounge
Banquet hall
Outdoor view
Bedroom
Bathroom
Outdoor view
Dining room
Lounge
Bathroom
Other
Front desk
Lobby
Lobby
Bar
Dining room
Banquet hall
Living room
Buffet
Living room
Living room
Living room
Restaurant
Dining room
Restaurant
Bathroom
Living room
Living room
Bathroom
Lounge
Lounge
Gym
Banquet hall
Gym
Outdoor view
Living room
Photos of The Ritz-Carlton Chicago
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

The Ritz-Carlton Chicago is ideally situated for sightseeing in Near North Side, with the Museum of Contemporary Art and Michigan Avenue nearby and John Hancock Center Observatory, John Hancock Center and Magnificent Mile a short stroll away. Some of the popular features on offer at this luxury 5-star hotel include a Jacuzzi and an indoor pool.

There are a range of amenities available to guests of The Ritz-Carlton Chicago, such as a ballroom, a bowling alley and a sauna. Multilingual staff are available assist with reservations or dining recommendations, and an express check-in/check-out feature is offered for guest convenience. It also enjoys views of Lake Michigan and Chicago, has been recently renovated and provides 434 elegant rooms.

This sophisticated hotel features rooms with an en suite bathroom, air conditioning and a TV. An in-room safe, ironing facilities and slippers are also included.

The Ritz-Carlton Chicago features an in-house restaurant, Torali, which offers breakfast, lunch and dinner in fine dining setting. In the evening, guests can relax in the comfortable lounge bar. A wide selection of dining options are also found in the area.

The hotel is situated by Lake Michigan and is a short stroll from 860-880 Lake Shore Drive Apartments. Grand CTA Red Line Subway Station is within a 20-minute walk.

8.7
Very good rating
Based on 237 verified guest reviews

Latest deals for The Ritz-Carlton Chicago

Mon 9/2
Tue 10/2
Deluxe room
1 king bed
$394
nightly with VAT
bed type unknown
$732
nightly with VAT
1 king bed
$744
nightly with VAT
Standard Room
bed type unknown
$611
nightly with VAT
bed type unknown
$624
nightly with VAT
1 king bed
$723
nightly with VAT
King room
1 king bed
$617
nightly with VAT
1 king bed
$627
nightly with VAT
bed type unknown
$627
nightly with VAT
Double room
1 king bed
$765
nightly with VAT
2 double beds
$781
nightly with VAT
2 double beds
$822
nightly with VAT
Executive room
1 king bed
$589
nightly with VAT
1 king bed
$1,661
nightly with VAT
bed type unknown
$1,681
nightly with VAT
Luxury Room
1 king bed
$752
nightly with VAT
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.

Amenities at The Ritz-Carlton Chicago

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee shop
  • Valet parking
  • Business centre
  • Flat-screen TV

General

  • Window
  • Executive lounge access
  • Family rooms
  • Interconnected room(s) available
  • Lake view
  • Lockers
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • City view

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Wi-Fi (surcharge)
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Services and conveniences

  • Business centre
  • Wake-up service
  • Concierge service
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Safety deposit box

Dining

  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Dining area

Accessibility and suitability

  • Hypoallergenic
  • No smoking
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Adapted bath
  • Allergy-free room
  • Toilet with grab rails

Bathroom

  • Higher-level toilet
  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Toilet
  • Toilet paper

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • Shared lounge/TV area
  • TV

Health and safety

  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Carbon monoxide detector
  • Safe

Bedroom

  • Feather pillow
  • Fold-up bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Pool and spa

  • Heated pool
  • Spa
  • Indoor pool
  • Massage

Parking and transportation

  • Parking
  • Private parking
  • EV charging station
  • Valet parking

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Desk

Fitness

  • Fitness classes
  • Fitness centre

Outdoor

  • Garden

Things to do

  • Shopping

Family friendly

  • Cribs available

Reviews of The Ritz-Carlton Chicago

8.7
Very good
237 verified ratings
Wonderful
142
Very good
30
Good
28
Okay
11
Fair
10
Mediocre
6
Poor
10

Summary of reviews

Guests say
Guests appreciated the great location and clean, comfortable rooms, but many were disappointed with the service quality and perceived value for the price. Issues such as slow service, high costs for amenities, and a lack of responsiveness from staff were commonly mentioned. Overall, while some guests enjoyed their stay, others felt it did not meet the luxury expectations associated with the hotel brand.
AI-generated from customer reviews
Location9.5 out of 10
Cleanliness9 out of 10
Bed Comfort9 out of 10
Service2 out of 10
Value for Price1.5 out of 10
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10
Wonderful
Robert, May 2021
Pros (+) The bar at lobby level was excellent.
Cons (-) Nothing.
10
Wonderful
Joe, Sept 2016
Pros (+) I took my 5 year old to see Chicago. I love the quiet of the hotel. The staff was great. You get what you pay for.

Location

160 East Pearson Street at Water Tower Place, Chicago, IL 60611-2308

What's nearby

  • Museum of Contemporary Art100 m
  • Magnificent Mile352 m
  • Michigan Avenue355 m
  • Michigan Avenue Bridge1 km
  • River North1.1 km
  • Chicago Theater1.4 km
  • Millennium Park1.7 km
  • Navy Pier1.7 km
  • Art Institute of Chicago2 km
  • Chicago Board of Trade Building2.4 km
  • Willis Tower2.4 km
  • Grant Park2.5 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at The Ritz-Carlton Chicago

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at The Ritz-Carlton Chicago

  • Where is The Ritz-Carlton Chicago located?

    The Ritz-Carlton Chicago is located at 160 East Pearson Street at Water Tower Place in Near North Side, 2.5 km from the centre of Chicago. Museum of Contemporary Art is the closest landmark to The Ritz-Carlton Chicago.

  • When is check-in time and check-out time at The Ritz-Carlton Chicago?

    Check-in time is 16:00 and check-out time is 12:00 at The Ritz-Carlton Chicago.

  • How far is The Ritz-Carlton Chicago from the airport?

    The Ritz-Carlton Chicago is 16 km from Chicago Midway.

  • Does The Ritz-Carlton Chicago have a pool?

    Yes, The Ritz-Carlton Chicago has a pool on-site.

  • How does KAYAK find such great The Ritz-Carlton Chicago hotel deals?

    KAYAK scours the web for all room deals available at The Ritz-Carlton Chicago in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Ritz-Carlton Chicago and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Ritz-Carlton Chicago.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.6
2.5 km
Chicago Midway
16.0 km

Everything you need to know for your stay in Chicago