Chiang Mai Plaza Hotel

Location

Staff are unhelpful and weak speaking English

Breakfast is really nice! Well located 3 min walk to Iron Bridge for ex.

Stayed 3 nights for Loy Krathong. This hotel doesn't deserve all these stars, difficulty to talk in english with the team reception, lack of employees, long time client handling and bad organization. The day I arrived at the airport they forgot to come (even they confirmed the catch-up one day before) and I waited 20minutes the hotel taxi and be charged 150baths. For information, no possibility to book visit tour with this hotel. WIFI connexion is so bad (terrible)!

The location is good. Within walking distance to the street stalls and marketplace. Hotel breakfast was good but having exactly the same menu for the 2 days is about enough. Massage services easily available for a very reasonable rate. Depending on your luck, some of the masseurs are good and some are just spreading the oil over your back. Quite a good variety of food within the hotel area. The chinese restaurant just across from the hotel serves delicious food with reasonable prices. If you want ambience and don't mind paying for it, try the The Thai Indian food , Good Earth Restaurant, which is just a few blocks from the hotel.

My apologies to the management but here is a list of our complaints : Firstly, the door knob is wobbly and the key takes a long while to fit in before the door can be opened. The room is rather dim and both plug points in the room are faulty. Had to remove the TV plug to boil water. The fridge was not working and the technician just use another plug point to fix it. The toilet taps are very noisy and we can hear the guests from the next room whenever they are using the taps. Same thing as when they flushes the toilet. The toilet bowl handle is rather rusty so one needs to use force to flush. The tiny bottle of bath foam is hardly enough for 1 person, let alone two of us. Basically, the hotel is old and needs to be refurbished.