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Pros:fast, friendly service. good price.
Cons:A "leave the key and go" drop-off service, instead of queueing also with customers that were picking up the car.
Pros:Excellent rear view camera, cruise control operable, low consumption modern car, accurate navigator.
Cons:Car book was not in english. Navigator voice orders disabled (could not discover how to activate). A brief introduction from staff at pick up would be helpful
8.0 Very Good
Pros:Nice price for what you get and easy going of reservation etc.
Cons:Too small remarks: Reserved the car Saturday evening for pick up at Rue du Simplon. Went there but nobody was there yet and in the emd had to go to Place du Tunnel to get the car. Overloaded parking lot for drop off, leaves you feel a little bit uneasy to park the car there.
Cons:no clear directions for where to go to drop off keys
Cons:the surprise 50chf for mandatory insurance upon arrival was not appreciated. Your competitors list this up front and although your method got us to rent from you this time, this experience has left us with no desire to use Hertz in the future. Transparency is a virtue which is respected on the consumer side but obviously used for financial gains on yours
Pros:The staff were very helpful on both sides of my journey. The pickup was great and the return seemless.
Pros:Easy and straightforward process, we had our reservation and the representative at the SIXT desk was helpful and efficient.
Cons:Price is high
Pros:Ease of booking. Great car
Cons:We were unable to get a satisfactory answer at the time of car pick up as to whether the rental included third party insurance. We declined fire, theft insurance because our Visa card supplied that. When we asked about third party we were told everybody's private insurance covers that and we did not need it. When we looked on our receipt it stated that we were offered third party insurance and declined it (we did not). When we looked on the insurance form in the glove compartment it says third party insurance is covered. On the Sixt website, it says that third party insurance is included. On car rental sites in Switzerland it says that third party insurance is mandatory. I'm glad we weren't in an accident and had to find out whether we were covered or not.
Cons:As everything in Switzerland, the rental cost was expensive.
Pros:Pick up was fast and easy, the car was clean, comfortable, drop off was even faster, price was good. Could not have been better.