Cons: it was a long walk to get the car and from the drop off location to the terminal... not that i could see much in the way of any alternatives. Regardless it was cold and i would imagine if it were raining (in the summer) it would be just as pleasant
16 Sep 2016
Cons: Had no vehicle available except a 15 passenger van. Which then left me stranded at the airport. I thought that even though I reserved a "special car" it would actually be a car not a ridiculously large van that is in no way appropriate for my needs. It should have been clarified that that was a possibility when I reserved the vehicle online. Overall very poorly disappointed.
17 Sep 2016
It was a horror show
Cons: I got to the rental counter and was informed the only car available was a 15 passenger van and the was nothing they could do - take it or leave it. The rental agent was fine - she felt awful. I declined and walked next door to Enterprise and rented a more suitable car though it ended up costing me an extra $150'or so for the rental
17 Sep 2016
Reservation but no car
Cons: Apparently the folks at Dollar were aware that booking on Kayak did not lead to a car. They stated those folks do not know what cars we have or not. Not cool.
20 Sep 2016
Cons: There was no car available when we got to the airport to pick the car up except for a 15 passenger van.
27 Oct 2016
Car Interior not clean
Cons: The interior of the car smelled kind of gross and the interior wasn't very clean. Food particles in various places and long blonde hair all over the passenger seat.
3 Jan 2017
Pros: Vehicle was clean.
Cons: The company provided a 2 wheel drive SUV in a Montana blizzard when I expected a 4 wheel drive. The registration on the vehicle was expired.
26 Feb 2017
They didn't have the van I reserved and sent me to
Pros: Terrible service and communication. Don't trust this system.
Cons: National rental charged me $880 and my Dollar rental reservation was not available at all( promised $480) by emails and website reservation.
1 Mar 2017
Pros: Clean didn't smell like air freshner
9 Mar 2017
Cons: Dollars cars are quite far away for both pick up and drop off.
I needed to upgrade (pay more) to get a 4x4 because all of their cars do not have m+s or winter tires despite many are rented at the Bozeman airport for trips into the mtns for skiing, snowmobiling and other winter sports.
Cons: Waited over 30 min for shuttle to and from airport. LONG lines upon arrival and departure. Old car missing basic features.
Last time I'll go to Ace.
29 May 2017
Age and wear and features
Pros: Car had 50000 miles on it and showed the wear. We rented two vehicles and received this one the Ford Expedition. And a suburban. There was no comparison in features of the expedition and the suburban the ford was far inferior
Cons: Not pleased with the one of the two vehicles. The ford was no where equal in features and size. Very disappointed that the cost was the same for both. Definitely not a good deal.
4 Jun 2017
Pros: One rental good the other not so much. Same rate for both rentals, but absolutely not equal vehicles. Ace needs to reevaluate.
Cons: We rented two vehicles. Both were charged the same rate. One a Chevy Suburban the other a Ford Expedition. No comparison. The Ford was not equal and should never have been the same rate. The Suburban had video, auto tailgate lift and other features.