Clean and value for money
This place is very clean and is an excellent example of value for money. We had a king room with kitchenette. Our $120 nightly charge included free breakfast, wifi, evening appetizers (which were our dinner - too tired to go out) and free parking. Not to mention - an awesome bed and pillows. We were very impressed.
Good deal, last minute
Newer, stylish. The kitchen has all equipment needed to make a meal. Beds very comfortable. Hardwood floors were pretty clean. Breakfast was good, staff was friendly. Would book again.
Read multiple reviews before booking with complaints about hair on the bed, and this is clearly an issue for the hotel, as we encountered it as well. The back of the bathroom door obviously never gets cleaned either, based on the stains when it's shut. Clearly issues the housekeeping staff needs to address. Otherwise room was clean. The walls are thin, so you hear everything in the hallway, and a lot from the rooms next to and above yours.
Three Strikes Their Out
Everything seemed nice, staff were friendly, room was very nice but....Strike One: We were placed in a room with a Massive, Room Shaking, Sleep Robbing A/C Unit the size of a large truck. Strike Two: The Fire Alarm went off and could not be turned off for an extended time. Strike Three: The Pool was closed for unnamed reasons..... The management refused to consider a rebate or in anyway make amends. So Three Strikes You Are Out Sonesta ES
Staff was beyond friendly! Rooms were very clean and the little kitchen was an awesome addition! I left my baby's little fox stuffed animal and when I called back to get it, the man who answered the phone was so friendly and helpful and very funny!!! The staff is wonderful! Worth the money!
At the Sonesta ES Suites Charlotte, we know that where you stay is as important as why you
Based on 1,039 reviews
Value for money
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