Value for money
Distance to city centre
Distance to airport
|"Staff was extremely helpful and courteous!"||(in 108 reviews)|
|"Clean, amazing continental breakfast."||(in 103 reviews)|
|"Great location and spacious room"||(in 95 reviews)|
|"No microwave in the room."||(in 8 reviews)|
|"The pool was filthy"||(in 13 reviews)|
|staff was very friendly||in 297 reviews|
|clean room||in 262 reviews|
|breakfast was good||in 203 reviews|
|comfortable bed||in 122 reviews|
|great location||in 62 reviews|
|heading to the airport||in 38 reviews|
|pool was closed||in 34 reviews|
|shuttle to the airport||in 26 reviews|
|microwave in the room||in 12 reviews|
|screen tv||in 11 reviews|
|close to the airport||in 7 reviews|
Bed was super comfy
The checking in/out process
Overall good stay
Overall clean and equipped rooms, very friendly staff, nice facility, good distance to Charlotte (only 15 min drive).
Breakfast wasn't that great, ok on options but hot food was bland. A couple of stains on the carpet in our room but everything else was clean.
The friendly and professional staff were the most notable of the whole experience. Everyone was very friendly and making sure that you had everything you needed. Loved the whole experience!
The staff was extremely friendly and helpful.
The inside of the hotel could perhaps use a little bit of a face-lift, but the rooms were clean and comfortable, with fridges, couches, etc, and I felt very welcome and safe here as a solo female traveler.
Very good breakfast!!
Not food room service
Staff was very friendly. Starbucks on site
Only one flaw
Great staff and service--everyone was very helpful and friendly. The rooms were spacious and clean and breakfast was enjoyable. The location was very convenient and the area/neighborhood was peaceful, clean and serene.
There was a group of people on our floor that made a ton of noise one night as they came in and out of their rooms to visit each other across the hall. Honestly it felt like we were staying in a college dormitory. While I know that this is not necessarily the fault of the hotel, the noise carried heavily into our room during bedtime for our young son. It went on for an hour and was just miserable. We called down to the lobby to see if they could address it but, at 8pm, I'm not sure what they could have done.
Very friendly staff Large comfortable rooms Complimentary hot breakfast Starbucks in lobby Free internet Very thoughtful design
the staff is very friendly and helpful. the room exceeded expectation - bathroom is updated nicely and the bed was very comfortable. I didn't hear anything during my stay that would have kept me up. close proximity to uptown if that's what you are in town for.
Great stay, loved the peace of the location
The staff were very helpful
Excellent accomodations and service but... businis
Clean and very friendly staff.
Business center out of order.
Room, staff,breakfast all great
Guest rooms feature the Hyatt Grand bed, media and work center with a 42 inch flat panel HDTV that easily integrates with laptops, a comfortable cozy corner L-shaped sofa-sleeper, wet bar and bathroom vanity upgraded with granite countertops. Enjoy complimentary WiFi, 24-hour Hyatt Place Market offers made-to-order fare. Complimentary breakfast.
based on 694 reviews
Value for money
Policies vary by room type and provider.
All existing Hyatt Place Charlotte Airport/Lake Pointe reservations made before 1 April 2020 that are for arrivals through 30 June 2020 can be changed or cancelled at no charge up to 24 hours before your scheduled arrival. This includes Advance Purchase Rate reservations. Any Hyatt Place Charlotte Airport/Lake Pointe reservation you make between 2 April 2020 and 30 June 2020 – for any future arrival date – can be changed or cancelled at no charge up to 24 hours before your scheduled arrival. This includes Advance Purchase Rate reservations. For more information, visit the Hyatt Response to COVID-19 page.
Hyatt Place Charlotte Airport/Lake Pointe is located at 4119 South Stream Boulevard in West Charlotte, 8.5 km from the centre of Charlotte. Billy Graham Library is the closest landmark to Hyatt Place Charlotte Airport/Lake Pointe.
Check-in time is 15:00 and check-out time is 12:00 at Hyatt Place Charlotte Airport/Lake Pointe.
Yes, Hyatt Place Charlotte Airport/Lake Pointe offers free Wi-Fi.
Yes, Hyatt Place Charlotte Airport/Lake Pointe offers free parking.
Yes, Hyatt Place Charlotte Airport/Lake Pointe offers free airport shuttle service.
Hyatt Place Charlotte Airport/Lake Pointe is 4.7 km from Charlotte Douglas. Hyatt Place Charlotte Airport/Lake Pointe is 29.4 km from Concord Regional.
Yes, Hyatt Place Charlotte Airport/Lake Pointe is a pet-friendly hotel.
Yes, Hyatt Place Charlotte Airport/Lake Pointe has a pool on-site.