The location was great. Easily got to downtown and the beach and tons of good restaurants. The hotel was clean and staff were nice.
The hotel has not redone the bathrooms and that was kind of a deal breaker for us returning. It was very difficult getting our kids bathed with no tub. There are only showers and no step inside so it's impossible to shave your legs. There were also a lot of young adults when we were there so we had to call the front desk several times to complain about noise. Our kids were woken up at 2:30 in the morning by drunk kids outside our door. Also the hotel painted outside our room and our room wreaked of paint the last night we were there.
Loved the outside lounging area with the firepits. The breakfast buffet was good.
The hotel had construction going on throughout my stay. I woke up to drilling and hammering, unable to sleep in. The showers were outdated and bathrooms small.
Common areas are really nice -- lobby, restaurant, gym, and pool area.
Watch out for hotel airport shuttle--was told by the front desk it was $15 and was then charged $35 by the driver. It also arrived 15 minutes late! Not ideal.
Comfort and of bedding and food. Locations was great since we were close to venues we wanted to view
NEEDS EXTENSIVE RENOVATIONS
Needs extensive renovation. The room was falling apart with the ceiling peeling. The fixtures in the bathroom were rusted and the bathroom were hardly ever properly cleaned. Hair all over the floor. Carpets were dirty and smelled.
Very friendly and helpful staff
Clean rooms. Great gym. Friendly and accommodating staff. Quiet and relaxing atmosphere. Beautiful restaurant with exceptional dining. Would recommend.
We stayed there the night of our wedding, so we were only there for a short time, but we loved it. The bartender gave us a drink on the house and was very friendly. We never made it to the rooftop area, but we enjoyed the lounge outside the bar downstairs. I wish we could have stayed longer!
pretty nice place. Good location
First we didn't get the room we chose in pre checkin, the shuttle or wifi wasn't free as it was listed online. Could have been kayaks fault but either way not happy about that. AC didn't seem to work either. Paid a lot for the stay so that stuff shouldn't have been issues.
AC didnt work
The staff was exceptionally accommodating. The shuttle was free and informative.
It may be better to stay closer to the historic district(but it was not far away), where you could walk to the historic attractions.
Not a usual Marriott experience
That we were able to get a reservation for that night
We had a plugged toilet and it took 45 minutes and two phone calls to get someone to fix it
Experience true southern hospitality and modern accommodations at its finest at the Charleston Marriott. Our location overlooking the Ashley River, offers easy access to beautiful downtown historic Charleston, the old city market, local area beaches, The Citadel, and of course, great dining and entertainment. Our downtown Charleston hotel offers luxurious hotel amenities including high-speed wireless internet, shuttle service to the historic district, state of the art business and fitness centers. Savor delicious favorites at our signature on-site restaurant, Saffire. Unwind enjoying the Ashley River sunset with a cocktail at one of the only roof top bars in Charleston, Aqua Terrace. If you're planning a social event or wedding, take advantage of our hotel's 50,000 square feet of event space. If you're here simply to relax, enjoy your time by our spacious outdoor salt water pool or courtyard area. Our destination hotel in downtown Charleston is the one spot where you can work & play, mix & mingle, and relax!
Based on 950 reviews
Value for money
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