Bayfront Hotel Cebu

The staff with big smile

The room a bit of dark

The room was spotless and comfortable. I was given an upgrade but the bathroom vent had a problem and I asked to switch rooms and the only available ones were superior, which was my original booking.

It is February 2020 and there is construction in front of the hotel overnight it was quite loud so it was hard to sleep. I wouldn’t recommend anyone to stay until the construction is over. The staff isn’t attentive. Instead of suggesting to change the room when the bathroom vent had an issue and it was making loud noises that wouldn’t let me sleep at night, they told me they could fix it tomorrow. I asked for a repair person and after the inspection that also took a while I asked for a room change. I had to wait for them to call me back after a while con confirm they could transfer me . The blowdryer in my room as a cheap chinese one and it broke as I was drying my hair. I had to call front desk several times and wait for about 15 minutes and check up on them to get the new blow dryer. The lock in my bathroom was already set so when I closed the door I got locked out. It also took several calls and about 20 minutes for a person to come in with the key to open it. Overall the front desk service was terrible it is their job to fix the guests issues regarding the facilities and items they provide but they were very slow and I had to put pressure on them to get things done. The breakfast is catered to Filipino having fried chicken , noodles, soup and rice as options. They didn’t have cereal or other fruits but watermelon and only overcooked fried eggs and one type of ham and cheese. The WiFi in the lobby was terribly slow as well As the one in the cafe. The room had better internet but it cut out sometimes.