Good to know
|Distance to city centre||8.7 km|
|Nearest airport||Cartagena Rafael Nunez|
|Distance to airport||3.2 km|
|"Nice pool, good breakfast."||(in 30 reviews)|
|"staff is beyond nice"||(in 19 reviews)|
|"Very close to the beach"||(in 8 reviews)|
|"Also, the hot water is non existent."||(in 9 reviews)|
|"The air conditioner was not working properly"||(in 14 reviews)|
|"Location is not desirable and the beach is not clean."||(in 2 reviews)|
Time of year
Show reviews that mention
|air conditioner||in 15 reviews|
|balcony room||in 3 reviews|
|bathroom door||in 6 reviews|
|beautiful room||in 10 reviews|
|bed is very hard||in 10 reviews|
|cartagena||in 3 reviews|
|close to the beach||in 28 reviews|
|construction happening||in 17 reviews|
|friendly staff||in 38 reviews|
|good breakfast||in 50 reviews|
|great location||in 18 reviews|
|great staff||in 29 reviews|
|hot water||in 24 reviews|
|loosing signal||in 9 reviews|
|midlle||in 3 reviews|
|nice view||in 12 reviews|
|old town||in 4 reviews|
|outer building||in 3 reviews|
|pool was nice||in 11 reviews|
|room service||in 17 reviews|
There was a problem with the AC but it was resolve
No coffee maker in the room
Very nice hotel with good breakfast.
I like some of the facilities, there was a nice pool area convenient store as well as a small restaurant. The staff was very pleasant and friendly.
The food option for breakfast was very limited. The room and elevator had a mold scent. I had to ask for a my room to be changed because the mold scent was unbearable. The bathroom was not so clean and could be upgraded.
The staff was very friendly and responsive to all the queries we had, and the food in the restaurant was also very good!
Firstly, it looks like everyone is on a completely different schedule than advertised. The pool that was supposed to close at 8pm was closed before 6pm, and the next morning two of the pools only opened at 11am when they were supposed to be open at 9am! Secondly, the pool water was very dirty. Someone was cleaning them but obviously very superficially. There was a layer of scum all over the water! And our room had a strange smell from as soon as we got in, with the AC making an incredible amount of noise, so we couldn’t use it as much as we really needed. By the way, all of the hotel’s waiting areas are outside, in the heat and humidity. So unless you go into the restaurant and order a full on meal, you will bear the elements. Not a four star experience for sure.
The beach was pretty accessible, clean, and calm as we expected to get relaxed.
Everything went good.
With a stay at Sonesta Hotel Cartagena in Cartagena (La Boquilla), you'll be within a 15-minute drive of San Pedro Claver Church and Convent and Clock Tower. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cartagena? This hotel has facilities measuring 2293 square feet (213 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
based on 2,700 reviews
Things to know
- Beach nearby
- Comfortable beds
Policies vary by room type and provider.
Reviews about Sonesta Hotel Cartagena
Most popular landmarks
- Playa La Boquilla 0.9 km
- Playa Manzanillo 5.9 km
- Convento de Santa Cruz de la Popa 6.1 km
- Las Bóvedas 6.6 km
- Castillo San Felipe de Barajas 6.7 km
- Mercado de Bazurto 6.7 km
|Cartagena Rafael Nunez||3.2 km|
|Barranquilla E Cortissoz||91.4 km|