Sunset Mountain Inn and Spa

They fold their towels on the floor in the hallway. The beds are awful and the metal frame sticks out like 3 inches past the box spring. We all smacked our chins on it several times. The snow isn't cleared on the path to the pool and the pool was so loud and packed the whole time. They need to do something about the echo in that facility because it is ear piercing. Slipped in the parking lot. This place is a 2 star at the most. Old and run down. Have gotten way better value for our money at other places with a nice breakfast included.

Not much for view,small area to sit outside. Carpet was dirty over used, pull out bed looked like it had crumbs. Broken pool table.

Adequate for the bargain price. Convenient location

I liked our stay because of the location to family and the convience of shopping and walking from there.

No all was fair as quoted and the hotel was clean and accomodating.

The evening front desk agent was trying to be helpful

You advertised on your website that they have a free wi-fi in the public areas of the hotel and there wasn't. Daytime front desk agent was very impolite

Location.

Beds were poor, in fact my husband and i both awoke very sore, and do not typically have any discomfort. Front desk staff could not explain why they were charging me $20. more than my quote, finally I figured out it was GST and hotel tax. The lobby was not well marked/difficult to identify at night.

The room had some cleaniness issues, Nacho cheese sauce on the carpeting and the dresser, it was mentioned to the front desk. All in all for a quick getaway it was fine. Would not be where I would stay for a long stay.