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Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa
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![Krystal Urban Cancun - Cancún - Building]( "Provided by ICE Portal")
![Krystal Urban Cancun - Cancún - Bedroom]( "Provided by ICE Portal")
![Krystal Urban Cancun - Cancún - Bar]( "Provided by ICE Portal")
![Krystal Urban Cancun - Cancún - Lobby]( "Provided by ICE Portal")
![Krystal Urban Cancun - Cancún - Restaurant]( "Provided by ICE Portal")
![Krystal Urban Cancun - Cancún - Living room]( "Provided by ICE Portal")
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![Krystal Urban Cancun - Cancún - Building]( "Provided by ICE Portal")
![Krystal Urban Cancun - Cancún - Bedroom]( "Provided by ICE Portal")
![Krystal Urban Cancun - Cancún - Living room]( "Provided by ICE Portal")
![Krystal Urban Cancun - Cancún - Building]( "Provided by ICE Portal")
![Krystal Urban Cancun - Cancún - Bedroom]( "Provided by ICE Portal")
![Krystal Urban Cancun - Cancún - Building]( "Provided by ICE Portal")
![Krystal Urban Cancun - Cancún - Bedroom]( "Provided by ICE Portal")
![Krystal Urban Cancun - Cancún - Building]( "Provided by ICE Portal")
![Krystal Urban Cancun - Cancún - Bedroom]( "Provided by ICE Portal")
![Krystal Urban Cancun - Cancún - Bedroom]( "Provided by ICE Portal")
![Krystal Urban Cancun - Cancún - Bedroom]( "Provided by ICE Portal")
![Krystal Urban Cancun - Cancún - Bedroom]( "Provided by ICE Portal")
Krystal Urban Cancun
Avenida Sayil SM4A, Lote 7, 77500 Cancún, Quintana Roo, Mexico
+52 998 848 8000
Cheapest
rate per night
8.1
Excellent
based on 1,114 reviews
Compare vs KAYAK
| Provider | Nightly total |
|---|---|
| Zenhotels.com | $57 |
| Expedia | $59 |
| Agoda.com | $61 |
Rooms
Standard rooms
$61+
Bed type
Provider
Total stay + taxes & fees
Double bed
$61
King bed
$63
Unknown
$65
Unknown
$67
Unknown
$68
King bed
$81
Unknown
$91
King rooms
$57+
Bed type
Provider
Total stay + taxes & fees
Unknown
$57
Unknown
$67
Unknown
$69
Double rooms
$59+
Bed type
Provider
Total stay + taxes & fees
King bed
$59
King bed
$66
King bed
$67
King bed
$67
Reviews
Pros
| "Very comfortable and amazing location." | (in 15 reviews) |
|---|---|
| "Spacious rooms and good staff." | (in 25 reviews) |
| "Very nice view from our room" | (in 10 reviews) |
Cons
| "Very dirty room and dirty towels." | (in 3 reviews) |
|---|---|
| "The bed was very uncomfortable." | (in 5 reviews) |
| "Hot water seemed to come and go." | (in 5 reviews) |
Traveller rating
85
61
37
10
4
Time of year
Traveller type
Show reviews that mention
+
-
ExcellentJul 202010.0
Everything super clean, employees super friendly, helpful and professional Love the place
-
GoodMar 20178.0
Nice place
Very nice room, very quite but you rather have a room facing the front of the hotel cause there is construction going on in the back. Breakfast cost $16 if you pay in Advance as I didn't and just showed up daily and paid $7. If u need Good WiFi in your room stay on the lower floors as I did as it worked Great. Huge mall and Casinos near buy, u can take the local minibus to the beach area as they cost 10 pesos. Overall I really liked staying here also there are a few local bars across the street.
-
ExcellentFeb 20178.8
Nice hotel for the price
This was our second trip in a months time. We liked it so much we went back . Rooms are clean and comfortable had to go to the store and buy a $7 chair for the balcony. All staff were very kind and accomidating will use that hotel everytime we go
-
ExcellentJan 20179.1
One night out in Cancun
I really liked the location, it has a lot of shops and malls in the area. Although Uber is still considered as illegal here, the hotel is a safe spot to call one!
The TV could have been bigger, but i guess it is okay for this price.
-
GoodNov 20107.7
Beautiful spacious room, very modern bathroom
Some things were lacking in the room: suitcase carrier, a minibar, a lazy chair. Perhaps this is due to the recent opening of the hotel. Unfortunately only a jungle shower head is available which it makes impossible not to wet your hair.
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About
Overview
At the marvelous Tajamar Malecon area in Cancun; Krystal Urban Cancun offers the luxury and comfort you need in your business or leisure travel.Ideal for the perfect business trip or enjoying an exceptional vacation with an unsurpassable location in downtown Cancun and only steps away from the Tajamar Malecon; perfect for a walk at sunset or breathing the sea breeze at any time of day, enjoying the peace and harmony that the environment transmits.Krystal Urban Cancun offers 192 rooms with services and amenities that guarantee a pleasant stay, panoramic views of the city or to the beautiful Caribbean Sea from any of its 18 floors, foodservice onsite, meeting rooms and facilities for social event or business.
iHotelier/iStay
Features
8.1 Excellent
based on 1,114 reviews
8.4
Cleanliness
8.3
Comfort
8.5
Facilities
8.3
Location
Check in |
15:00 |
Check out |
12:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
AMENITIES
Free Wi-Fi
Business centre
Car hire
Wi-Fi available in all areas
Internet
Terrace/Patio
Daily housekeeping
Disabled access
Beach towels
Concierge service
Towels
Fan
Safety deposit box
Cribs available
Laundry facilities
Lift
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Free toiletries
Pool bar
Room service
Shower
Contactless check-in/check-out
Physical distancing in dining areas
Physical distancing rules
First-aid kit
Process in place to check health of guests
Outdoor pool
No smoking
Balcony
Restaurant
Bar/Lounge
Hand sanitiser in guest accommodation and key areas
Hairdryer
Fitness centre
Screens or physical barriers placed between staff and guests in appropriate areas
Cable or satellite TV
Telephone
Use of cleaning chemicals that are effective against coronavirus
Air-conditioned
Newspapers
Toilet
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitised
Safe
Food can be delivered to guest accommodation
Coffee machine
Guests can opt-out of accommodation cleaning service
TV
Pets not allowed
Staff follow all safety protocols as directed by local authorities
Parking (surcharge)
Desk
Private bathroom
Garden
24-hour front desk
Storage available
Private parking
FAQs when booking at Krystal Urban Cancun
Where is Krystal Urban Cancun located?
When is check-in time and check-out time at Krystal Urban Cancun?
Does Krystal Urban Cancun offer free Wi-Fi?
Does Krystal Urban Cancun offer free parking?
Does Krystal Urban Cancun offer free airport shuttle service?
How far is Krystal Urban Cancun from the airport?
Can you bring pets to Krystal Urban Cancun?
Does Krystal Urban Cancun have a pool?
Photos
All photos
01 of 20
Reviews about Krystal Urban Cancun
“Clean and spacious room”
“Great breakfast and very nice pool”
“Conveniently located in the center, just opposit Las Americas Shopping Mall.”
“Good hotel and close to Plaza Las Americas and restaurants.”
“The hotel was clean and modern”
“Very comfortable and amazing location.”
“Free Shuttle Services to their other Krystal Beach Resort.”
“WiFi was so slow!”
“Our package included a usage of the beach club which was great.”
“Great breakfast including Omelet station, Nice Pool”
“Excellent location with numerous restaurants within easy walking distance.”
“The hotel is conveniently located in the downtown area”
“Very convenient to either Hotel zone for the beach or the ferry by taxi.”
“Very nice view from our room”
“The bed was great.”
“hotel was nice and clean.”
“Value for money is great”
“Spacious rooms and good staff.”
Location
Most popular landmarks
- Parque Las Palapas 1.5 km
- Iglesia cristo rey 1.5 km
- Parroquia de Cristo Resucitado 3 km
- Torre Escenica 3.4 km
- Playa Langosta 4.1 km
- Playa Tortugas 5.4 km
Cancún travel guide
Learn about Cancún on KAYAK
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