Prices are in New Zealand Dollars.

Krystal Urban Cancun

Avenida Sayil SM4A, Lote 7, 77500 Cancún, Quintana Roo, Mexico
+52 998 848 8000

Cheapest
rate per night

8.5

Excellent
based on 2,480 reviews
Krystal Urban Cancun - Cancún, Quintana Roo, Mexico
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
AMOMA $120
TripAdvisor $122
HotelTonight $130
AMOMA
TripAdvisor
HotelTonight

Good to know

Distance to city centre 1.1 km
Location rating 8.0
Nearest airport Cancun
Distance to airport 13.9 km

Rooms

Check-in
Check-out

Standard rooms

$122+

Bed type
Provider
Nightly base price
King bed
$122 per night
King bed
$134 per night
King bed
$137 per night
Unknown
$140 per night
Unknown
$143 per night
Unknown
$143 per night
Unknown
$148 per night
Unknown
$168 per night
Unknown
$169 per night
Unknown
$180 per night
Unknown
$187 per night
Unknown
$191 per night
Unknown
$193 per night
Unknown
$193 per night
Double bed
$205 per night
Double bed
$213 per night
Unknown
$213 per night
Unknown
$213 per night
Unknown
$213 per night
Unknown
$230 per night

Double rooms

$120+

Bed type
Provider
Nightly base price
Unknown
$120 per night
King bed
$122 per night
King bed
$134 per night
Double bed
$138 per night
Double bed
$138 per night
King bed
$143 per night
Double bed
$151 per night
Double bed
$172 per night
Double bed
$173 per night
Double bed
$196 per night
Double bed
$210 per night
Double bed
$215 per night

Reviews

Pros

Cons

Traveller rating

79
54
32
8
2

Time of year

Traveller type

Show reviews that mention

+
airport shuttle in 16 reviews
beach club in 27 reviews
bed nice in 14 reviews
close to many restaurants in 4 reviews
conveniently located in 20 reviews
dirty room in 66 reviews
easy walk in 8 reviews
free welcome drink in 8 reviews
good food in 22 reviews
good location in 38 reviews
hot water in 19 reviews
hotel was nice in 63 reviews
las americas in 3 reviews
nice pool in 29 reviews
nice view in 23 reviews
plaza las in 5 reviews
room service in 21 reviews
room was very big in 14 reviews
room wifi in 13 reviews
staff were very rude in 78 reviews
zona hotelera in 4 reviews
zone in 7 reviews
  • Good
    Mar 2020
    6.3

    Location is good, front desk is very polite and helpful.

    The construction noise was unbearable. The AC fan on the balcony was too loud too and the humming was too much..Also hot water was an issue and the shower head needs replacing! It felt like a 2 star hotel.

  • Poor
    Mar 2020
    1.0

    I informed the front the front desk that my air conditioner was not working and it never got fixed. We also were told that there would be free shuttle service to the airport and it was not available.

  • Okay
    Mar 2020
    6.0

    The location of the hotel is good. Close to a shopping mall, there's an express supermarket across the street, not far from the main bus station (a few minutes by taxi) and bars/clubs. About 20 min by taxi from the airport. The reception guys are very helpful and welcoming.

    The hotel is outdated: design, furniture, bed sheets, and even towels are from about 20 years ago. It was the first hotel I've ever visited where you have to pay for the breakfast right there at the breakfast room and can't add it to your bill in case you didn't order it in advance.

  • Excellent
    Mar 2020
    9.0

    Stuff was professional, friendly and very helpful

    Beach club access is for much less time that I was hoping for and conditions have not been written properly

  • Poor
    Feb 2019
    1.0

    Good location

    Constant nickel and dime you!!!

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About

Overview

At the marvelous Tajamar Malecon area in Cancun; Krystal Urban Cancun offers the luxury and comfort you need in your business or leisure travel.Ideal for the perfect business trip or enjoying an exceptional vacation with an unsurpassable location in downtown Cancun and only steps away from the Tajamar Malecon; perfect for a walk at sunset or breathing the sea breeze at any time of day, enjoying the peace and harmony that the environment transmits.Krystal Urban Cancun offers 192 rooms with services and amenities that guarantee a pleasant stay, panoramic views of the city or to the beautiful Caribbean Sea from any of its 18 floors, foodservice onsite, meeting rooms and facilities for social event or business.

iHotelier/iStay

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.5 Excellent

based on 2,480 reviews

8.0

Location

6.9

Service

4.7

WiFi

4.6

Beach

Things to know

  • Great view
  • Spacious rooms
  • Great shopping

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Free Wi-Fi
Disabled access
Business centre
Car hire
Internet
Concierge service
Laundry service
Meeting/Banquet facilities
Room service
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Air-conditioned
24-hour front desk
Safe
Storage available
Terrace/Patio
Lift
Laundry facilities
Pets not allowed
Parking (surcharge)

FAQs when booking at Krystal Urban Cancun

Where is Krystal Urban Cancun located?

Krystal Urban Cancun is located at Avenida Sayil SM4A, Lote 7 in Zona Hotelera - Hotel Zone District, 1.1 km from the centre of Cancún. Parque Las Palapas is the closest landmark to Krystal Urban Cancun.

When is check-in time and check-out time at Krystal Urban Cancun?

Check-in time is 15:00 and check-out time is 12:00 at Krystal Urban Cancun.

Does Krystal Urban Cancun offer free Wi-Fi?

Yes, Krystal Urban Cancun offers free Wi-Fi.

Does Krystal Urban Cancun offer free parking?

No, Krystal Urban Cancun does not offer free parking.

Does Krystal Urban Cancun offer free airport shuttle service?

No, Krystal Urban Cancun does not offer free airport shuttle service.

How far is Krystal Urban Cancun from the airport?

Krystal Urban Cancun is 13.9 km from Cancun. Krystal Urban Cancun is 71.4 km from Cozumel.

Can you bring pets to Krystal Urban Cancun?

No, pets are not allowed at Krystal Urban Cancun.

Does Krystal Urban Cancun have a pool?

Yes, Krystal Urban Cancun has a pool on-site.

Photos

All photos (35)
Building (6)
Bedroom (14)
Bar (1)
Pool (2)

Location

Most popular landmarks

  • Parque Las Palapas 1.5 km
  • Iglesia cristo rey 1.5 km
  • Parroquia de Cristo Resucitado 3 km
  • Torre Escenica 3.4 km
  • Playa Langosta 4 km
  • Playa Tortugas 5.4 km

Cancún travel guide

Learn about Cancún on KAYAK

Getting Around

Cancun 13.9 km
Cozumel 71.4 km

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Hotels Mexico Quintana Roo Cancún Krystal Urban Cancun