Divan Bursa

Health and safety

• Daily housekeeping
• Contactless check-in/check-out
• Face masks for guests available
• Physical distancing in dining areas
• Physical distancing rules
• Property is cleaned by professional cleaning companies
• Process in place to check health of guests
• CCTV in common areas
• CCTV outside property
• Hand sanitiser in guest accommodation and key areas
• Screens or physical barriers placed between staff and guests in appropriate areas
• Use of cleaning chemicals that are effective against coronavirus
• 24-hour security
• Air purifiers
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• All plates, cutlery, glasses and other tableware have been sanitised
• Delivered food is securely covered
• Guests can opt out of accommodation cleaning
• Staff follow all safety protocols as directed by local authorities
• Disinfection of high-touch surfaces
• First-aid kit
• Enhanced cleaning
• Thermometers for guests provided by property
• Safe
• Cleaning products

Services and conveniences

• Business centre
• Car hire
• Wake-up service
• Concierge service
• Currency exchange on-site
• Hammam (Turkish bath)
• Meeting/Banquet facilities
• Shoeshine
• Room service
• Tour desk
• Key access
• Key card access
• Express check-out
• 24-hour front desk
• Conference rooms
• Wedding services
• Ticket service
• Safety deposit box
• Bottle of water

General

• Family rooms
• Garden view
• Inner courtyard view
• Interconnected room(s) available
• Landmark view
• Lockers
• Pool view
• Storage available
• Quiet street view
• Seating area
• Slippers
• Sofa
• Solarium
• Soundproofing
• Telephone
• Carpeted
• City view

Basics

• Wi-Fi available in all areas
• Internet
• Fire extinguisher
• Free toiletries
• Smoke alarms
• Heating
• Air-conditioned
• Free Wi-Fi
• Linens
• Towels
• Shampoo
• Body soap
• Dustbins
• Conditioner

Dining

• Wine glasses
• Electric kettle
• Fruits
• Special diet menus (on request)
• Restaurant
• Bar/Lounge
• Food can be delivered to guest accommodation
• Coffee shop
• Minibar
• Breakfast in the room
• Tea/coffee maker
• Kettle
• Coffee machine

Accessibility and suitability

• Multi-lingual staff
• Hypoallergenic
• No smoking
• Lowered sink
• Pets not allowed
• Designated smoking area
• Disabled access
• Roll-in shower
• Lift
• Shower chair
• Adapted bath
• Toilet with grab rails

Bathroom

• Hairdryer
• Public bath
• Bathrobe
• Private bathroom
• Shower
• Shower cap
• Bathtub
• Toilet
• Toilet paper
• Toothbrush

Things to do

• Gift shop
• Eco tourism
• Hot spring bath
• Board games/puzzles
• Game room
• Cycling
• Skiing

Pool and spa

• Spa
• Indoor pool
• Outdoor pool
• Spa and wellness centre
• Massage
• Sauna

Parking and transportation

• Airport shuttle (surcharge)
• Free parking
• Ski shuttle (surcharge)
• Shuttle service (additional charge)
• Private parking
• Valet parking

Laundry

• Laundry facilities
• Ironing service
• Laundry service
• Trouser press
• Iron and ironing board
• Drying rack for clothing

Bedroom

• Feather pillow
• Fold-up bed
• Socket near the bed
• Sofa bed
• Cleaning products
• Wardrobe or closet

Media and entertainment

• Flat-screen TV
• Cable or satellite TV
• Radio
• Shared lounge/TV area
• TV

Family friendly

• Babysitting or child care
• Kids meals
• Baby safety gates
• Children's high chair

Outdoor

• Outdoor dining area
• Garden
• Balcony

Workspace

• Fax/photocopying
• Desk

Fitness

• Fitness centre