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|"Great location and helpful staff!"||(in 307 reviews)|
|"great breakfast, clean room."||(in 142 reviews)|
|"Beautiful hotel, friendly staff, great location!"||(in 148 reviews)|
|"No safe in the room"||(in 144 reviews)|
|"Luggage rooms at a fee."||(in 14 reviews)|
|"No coffee facilities in room"||(in 26 reviews)|
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The property was in a great central location next to all local amenities.
The staff were exceptionally rude from the outset. We arrived without any warning of the country going into lockdown due to the the Coronavirus. Instead of being greeted by welcoming staff, we were instead put into a state of fear by being told there would be no food or drink premises open. When we asked the next day about the possibility of a late check out as our flight was very late at night, instead of being helpful the receptionist reluctantly extended it by two hours. With the whole city in lockdown and the only place to sit being on a bench outside no matter what the weather and no public toilets open, my partner went back into the hotel after our check out and asked to use the toilets. The staff were extremely rude about this and very reluctantly allowed my partner to use it......after all I had just spent €200 for a two night stay. When we went to collect our luggage from the storage room and take a seat for 10 minutes in the lobby awaiting our Uber driver, the receptionists gave us extremely dirty looks as if we were spreading the virus. This trip was booked for an anniversary and the staff spoiled the weekend. I understand the country is currently in lockdown but the attitude of staff towards tourists is horrendous. Do you not think that the tourists visiting you are just as scared?? I will not be returning to this hotel ever!!!!
great location, a comfortable bed, so many choices of breakfast
Me gusto exelente ubicacion y buen desayuno. Los empleados son amables pero frios emocionalmente. No se siente el calor humano. El hotel funcciona como una fabrica y los empleados parecen robots.
Las habitaciones son muy pequeñas. Es dificil desempacar la maleta. No hay espacio para colocar la maleta. El ropero es una miniatura. No se puede preparar tee o cafe en la habitacion. El horario del desayuno es muy flexible pero no se cumple. Los turistas que salen muy temprano no pueden desayunar ni siquiera un pan. El wifi es de poca velocidad. Si la quieres mas rapida tienes que comprarla y aveces no entra bien.
Not really but price wise good enough.
Mattress was moving around and I was falling out couple times from the bed to floor.. good thing it is not too high from the ground.
Good place to stay
Location , noise proof windows, large clean bathroom, clean sheets, comfortable beds.
Small and very basic room.
Make yourself at home at the ibis Brussels off Grand Place, a stone's throw away from the city's most popular attractions. The hotel is the perfect base to discover Belgium's capital - offering a relaxing place after a day of discovering Brussel's highlights. We offer cosy rooms with free WiFi, Sweet Beds, work desk, private bathroom and flat-screen TV. You enjoy a fresh breakfast every morning in our breakfast area, including fresh Belgium waffles!
based on 3,745 reviews
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Most popular landmarks
- Galeries Royales Saint-Hubert 70 m
- Grand Place 172 m
- Hôtel de Ville 238 m
- Mont des Arts 334 m
- Cathédrale Saints-Michel-et-Gudule 373 m
- Manneken Pis 0.4 km