Prices are in New Zealand Dollars.

Hotel Metropole

Place De Brouckère 31, Brussels 1000, Belgium
+32 2217 2300

Cheapest
rate per night

8.1

Excellent
based on 6,352 reviews
Hotel Metropole - Brussels, Belgium
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
PREFERREDDERBYSOFT $157
TripAdvisor $172
Agoda.com $173
PREFERREDDERBYSOFT
TripAdvisor
Agoda.com

Good to know

Distance to city centre 0.4 km
Location rating 9.3
Nearest airport Brussels Bruxelles-National & other airports
Distance to airport 10.7 km

Rooms

Check-in
Check-out

Double rooms

$173+

Photo
Bed type
Provider
Nightly base price
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Unknown
$173 per night
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Unknown
$173 per night
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Unknown
$175 per night
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Unknown
$183 per night
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Unknown
$191 per night

Superior rooms

$157+

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Bed type
Provider
Nightly base price
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Unknown
$157 per night
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Unknown
$172 per night
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Unknown
$183 per night
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Unknown
$205 per night
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Unknown
$209 per night
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Unknown
$217 per night
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Unknown
$219 per night
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Twin bed
$244 per night
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Unknown
$273 per night

Standard rooms

$334+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$334 per night

Reviews

Pros

Cons

Traveller rating

450
234
106
47
2

Time of year

Traveller type

Show reviews that mention

+
art deco in 36 reviews
beautiful hotel in 383 reviews
beautiful lobby in 47 reviews
breakfast buffet in 150 reviews
central station in 36 reviews
complimentary mini in 9 reviews
construction work in 96 reviews
facilities in the room in 335 reviews
friendly staff in 304 reviews
great location in 411 reviews
heart of brussels in 53 reviews
hotel lobby in 14 reviews
hotel room in 384 reviews
mini bar in 66 reviews
needs renovation in 33 reviews
old world in 56 reviews
star hotel in 68 reviews
tea and coffee in 76 reviews
  • Okay
    Sep 2019
    5.8

    The looks are amazing inside the hotel! Staff are very nice. Definitely a hotel for a visit if you are without a car in Brussels!

    The hotel is very nice but BEWARE the parking that they recommend. I got my car damaged by the thieves. DON’T RECOMMEND FOR ABROAD PPL WITH A CAR. Reception was very nice and the hotel itself! But when the thievery happened the reception staff was calling to the police and sending me by walking to the police station to make the claim. So police won’t come and you won’t get any help from the staff. And you will pay for the consequences. Positively the hotel looks amazing and staff are nice until positive and nice stuff. When you have an issue you are on your own.

  • Good
    Sep 2019
    8.0

    The room's carpet could have been replaced/cleaner.

  • Excellent
    Sep 2019
    10.0

    The location is the best. The room is very spacious. The staff are friendly.

    Nothing

  • Okay
    Sep 2019
    4.6

    The location is the strong point of this hotel.

    We arrived in the moring and the gentleman at the recepetion kept our bags until checking time which was at 3 pm. The gentleman told us that he will put us in priority for checking. However coming at the hotel at 3:50 pm the lady at the reception Nina, told us that our room was not ready and that we needed to wait 10-15 more minutes. Obviously we were not happy at all, and she was quite rude to us. She then finally " managed to have a room ready". We then asked if they would make a commercial gesture as they were late and not us. As when you check out, if you stay longer they charge you. She replied that it is not the policy of the hotel and she still remained rude to my partner and I. To the point we had to remind her, that we were the customer.. We wanted to talk to the manager, as she was so rude to us. We went to the room and the room, was not cleaned at all, it didnt look like a five star hotel. We went back to the reception to complain, and we still wanted to see the manager, but apparently the manager was not there. We were back to square one, and we had to talk to this lady called Nina who was rude to us and kept on being rude and her superior Andreea, who was a bit nicer but still. I would never expect such treatment from such an hotel, and actually from anyone, as we all are human beings. After explaining again our complaint, and how it was not normal that first we didn't get a room, then we got one and then because we insisted to see the manager we could get an upgrade. We finally got "that upgrade" the room look less "trashy" than the other one however the bathroom and the toilets were still filthy. At this point we were just tired and had no choice than to spend our first night in this hotel, we wanted to change hotel. However as there was a conference and the beer weekend everything was fully booked. We already been to brussels and stayed at the warwick, where people were nice and the service was of quality.

  • Excellent
    Sep 2019
    8.8

    Elegant old building, spacious rooms, high ceilings. Comfortable, quiet room. Metro entrance right outside. Attentive and courteous staff.

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About

Overview

Hotel Metropole offers guests a luxury stay at is boutique hotel in the heart of the historic city center, in the capital of the European Union. Situated near Grand Place, it is a few steps away from famous attractions including the Hotel de Ville -Town Hall, the Palais des Beaux Arts, and the Royal Museum of Fine Arts. Ideal for leisure and business travelers in Brussels with its downtown location, Brussels International Airport is 12 km from the hotel, Brussels Central Station is 1 km, and the Brussels-South Train Station is 2 km.

Accommodations include superior and privilege rooms with amenities including complimentary Wi-Fi, satellite TV, a trouser press, a mini-bar, and an in-room safe. Its junior suites include a VIP treatment, VIP guest amenities, slippers, and bathrobe and are decorated in art-deco style or Louis XIV facade. The hotel has a variety of large suites including a presidential suite view on Place de Brouckère with a spacious bedroom and lounge. With eighteenth century Italian style, pale blue decor is ornamented with gold.

Features at Hotel Metropole in Brussels include a concierge 24 hours a day to provide guests with transportation, reservations, theater tickets, and more. It offers room service 24 hours a day, a fitness center, business center, and is pet-friendly.

Dining options include a luxurious brasserie restaurant, Café Metropole, which serves classic cuisine in an Art Nouveau environment with original decor. The Jardin Indien serves breakfast, and Bar "LE 31 " serves cocktails in its authentic historic lounge.

Guests enjoy a luxurious comfortable stay for leisurely, family, or business traveling at Hotel Metropole in Brussels.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.1 Excellent

based on 6,352 reviews

9.3

Location

8.2

Bar

5.6

Room

4.0

Cleanliness

Things to know

  • Friendly atmosphere
  • Friendly service

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Free Wi-Fi
Pets allowed on request. Charges may apply.
Cribs available
Coffee shop
Free Internet
Wedding services
Non-smoking rooms available
Business centre
Car hire
Concierge service
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
No smoking
Restaurant
Bar/Lounge
Express check out
Cable or satellite TV
Air-conditioned
24-hour front desk
Safe
Storage available
Terrace/Patio

Photos

Hotel Metropole - Brussels - Building All photos (35)
Hotel Metropole - Brussels - Bar Bar (1)
Hotel Metropole - Brussels - Bathroom Bathroom (1)
Hotel Metropole - Brussels - Bedroom Bedroom (15)
Hotel Metropole - Brussels - Building Building (1)

Location

Most popular landmarks

  • Centre belge de la Bande dessinée 0.5 km
  • Galeries Royales Saint-Hubert 0.5 km
  • Grand Place 0.5 km
  • Hôtel de Ville 0.6 km
  • Cathédrale Saints-Michel-et-Gudule 0.6 km
  • Bruxelles-Central 0.7 km

Brussels travel guide

Learn about Brussels on KAYAK

Getting Around

Brussels Bruxelles-National & other airports 10.7 km
Antwerp Deurne 38.3 km
Brussels Bruxelles-Congrès 0.6 km
Brussels Brussel-centraal 0.6 km

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