Good to know
|Distance to city centre||0.4 km|
|Nearest airport||Brussels Bruxelles-National & other airports|
|Distance to airport||10.7 km|
|"Lovely hotel, very large room."||(in 214 reviews)|
|"Beautiful historic hotel, great location."||(in 304 reviews)|
|"Very friendly staff and great location"||(in 205 reviews)|
|"No kettle in the room."||(in 73 reviews)|
|"No coffee in room"||(in 20 reviews)|
|"In need of some renovation though"||(in 16 reviews)|
Time of year
Show reviews that mention
|art deco||in 36 reviews|
|beautiful hotel||in 383 reviews|
|beautiful lobby||in 47 reviews|
|breakfast buffet||in 150 reviews|
|central station||in 36 reviews|
|complimentary mini||in 9 reviews|
|construction work||in 96 reviews|
|facilities in the room||in 335 reviews|
|friendly staff||in 304 reviews|
|great location||in 411 reviews|
|heart of brussels||in 53 reviews|
|hotel lobby||in 14 reviews|
|hotel room||in 384 reviews|
|mini bar||in 66 reviews|
|needs renovation||in 33 reviews|
|old world||in 56 reviews|
|star hotel||in 68 reviews|
|tea and coffee||in 76 reviews|
The looks are amazing inside the hotel! Staff are very nice. Definitely a hotel for a visit if you are without a car in Brussels!
The hotel is very nice but BEWARE the parking that they recommend. I got my car damaged by the thieves. DON’T RECOMMEND FOR ABROAD PPL WITH A CAR. Reception was very nice and the hotel itself! But when the thievery happened the reception staff was calling to the police and sending me by walking to the police station to make the claim. So police won’t come and you won’t get any help from the staff. And you will pay for the consequences. Positively the hotel looks amazing and staff are nice until positive and nice stuff. When you have an issue you are on your own.
The room's carpet could have been replaced/cleaner.
The location is the best. The room is very spacious. The staff are friendly.
The location is the strong point of this hotel.
We arrived in the moring and the gentleman at the recepetion kept our bags until checking time which was at 3 pm. The gentleman told us that he will put us in priority for checking. However coming at the hotel at 3:50 pm the lady at the reception Nina, told us that our room was not ready and that we needed to wait 10-15 more minutes. Obviously we were not happy at all, and she was quite rude to us. She then finally " managed to have a room ready". We then asked if they would make a commercial gesture as they were late and not us. As when you check out, if you stay longer they charge you. She replied that it is not the policy of the hotel and she still remained rude to my partner and I. To the point we had to remind her, that we were the customer.. We wanted to talk to the manager, as she was so rude to us. We went to the room and the room, was not cleaned at all, it didnt look like a five star hotel. We went back to the reception to complain, and we still wanted to see the manager, but apparently the manager was not there. We were back to square one, and we had to talk to this lady called Nina who was rude to us and kept on being rude and her superior Andreea, who was a bit nicer but still. I would never expect such treatment from such an hotel, and actually from anyone, as we all are human beings. After explaining again our complaint, and how it was not normal that first we didn't get a room, then we got one and then because we insisted to see the manager we could get an upgrade. We finally got "that upgrade" the room look less "trashy" than the other one however the bathroom and the toilets were still filthy. At this point we were just tired and had no choice than to spend our first night in this hotel, we wanted to change hotel. However as there was a conference and the beer weekend everything was fully booked. We already been to brussels and stayed at the warwick, where people were nice and the service was of quality.
Elegant old building, spacious rooms, high ceilings. Comfortable, quiet room. Metro entrance right outside. Attentive and courteous staff.
Hotel Metropole offers guests a luxury stay at is boutique hotel in the heart of the historic city center, in the capital of the European Union. Situated near Grand Place, it is a few steps away from famous attractions including the Hotel de Ville -Town Hall, the Palais des Beaux Arts, and the Royal Museum of Fine Arts. Ideal for leisure and business travelers in Brussels with its downtown location, Brussels International Airport is 12 km from the hotel, Brussels Central Station is 1 km, and the Brussels-South Train Station is 2 km.
Accommodations include superior and privilege rooms with amenities including complimentary Wi-Fi, satellite TV, a trouser press, a mini-bar, and an in-room safe. Its junior suites include a VIP treatment, VIP guest amenities, slippers, and bathrobe and are decorated in art-deco style or Louis XIV facade. The hotel has a variety of large suites including a presidential suite view on Place de Brouckère with a spacious bedroom and lounge. With eighteenth century Italian style, pale blue decor is ornamented with gold.
Features at Hotel Metropole in Brussels include a concierge 24 hours a day to provide guests with transportation, reservations, theater tickets, and more. It offers room service 24 hours a day, a fitness center, business center, and is pet-friendly.
Dining options include a luxurious brasserie restaurant, Café Metropole, which serves classic cuisine in an Art Nouveau environment with original decor. The Jardin Indien serves breakfast, and Bar "LE 31 " serves cocktails in its authentic historic lounge.
Guests enjoy a luxurious comfortable stay for leisurely, family, or business traveling at Hotel Metropole in Brussels.
based on 6,352 reviews
Things to know
- Friendly atmosphere
- Friendly service
Policies vary by room type and provider.
Reviews about Hotel Metropole
Most popular landmarks
- Centre belge de la Bande dessinée 0.5 km
- Galeries Royales Saint-Hubert 0.5 km
- Grand Place 0.5 km
- Hôtel de Ville 0.6 km
- Cathédrale Saints-Michel-et-Gudule 0.6 km
- Bruxelles-Central 0.7 km
|Brussels Bruxelles-National & other airports||10.7 km|
|Antwerp Deurne||38.3 km|
|Brussels Bruxelles-Congrès||0.6 km|
|Brussels Brussel-centraal||0.6 km|