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Value for money
Distance to city centre
|Boise Air Term. Gowen Fld|
Distance to airport
|"great value/quality close to airport."||(in 20 reviews)|
|"Bed was very comfortable."||(in 25 reviews)|
|"The staff were friendly and helpful."||(in 25 reviews)|
|"Hot tub was so dirty!"||(in 19 reviews)|
|"Hotel room smelled like chlorine."||(in 11 reviews)|
|"Our room was filthy."||(in 62 reviews)|
Time of year
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Switched rooms twice. We were not the only room with cleanliness issues. First room had a sewage scent, second hadn’t been cleaned after the last guests, the third one, which was a non-smoking room, smelled of smoke with the smoke alarm dismantled. They knew they were going to be full, but did not staff appropriately. Horrible experience. The front desk tried to do all they could.
No breakfast although listing specified it was offered--clerk rudely stated that they cancelled it 4 months earlier. Thermostat in room was broken so we froze all night since no one came to fix it.
We had a room with no windows to the outside. It faced the run-down pool area, but you couldn't go out the slider without leaving your room unlocked.
Well run run-down hotel
Everything was fine. But when you see 3 stars you don't expect everything to look so run down. I half expected to see duct tape holding things together. The staff was very pleasant and professional. The price reflects what you get.
Pictures are better than the actual thing.
Great price, easy check-in/out, convenient location for a one night business trip. Also pet friendly which is important for future stays.
The handle to my room was broken, so I had to switch rooms. The first room I was in was by the indoor pool and smelled strongly of chlorine. Once I changed rooms due to the security issue it was better. Main issue after that was I was again by the indoor pool and there was a group of loud adults “playing” in it until well past midnight. Their laughter and screams kept me up and I had an important business meeting at 8AM the next morning. It would have been nice if the staff enforced quiet hours.
With a stay at URBAN by Hotel Inn, you'll be centrally located in Boise, a 4-minute drive from Boise State University and 8 minutes from Boise Towne Square Mall. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 9 meeting rooms available for events. A roundtrip airport shuttle is complimentary (available 24 hours).
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Reviews about Urban By Hotel Inn
Most popular landmarks
- Boise Depot 3.2 km
- Boise River Greenbelt 3.9 km
- MK Nature Center 3.9 km
- Zoo Boise 4 km
- Julia Davis Park 4 km
- Discovery Center of Idaho 4.1 km