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|Veracruz Las Bajadas|
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Exellent service by the staff
I had to wait 30 mins before they cleaned a room...and next day I was locked out of my room as they mistook my booking for 1 day only but they processed the credit card before arrival for 2 days. How come there is no mechanism to verify before they made this kind of accusations which made trip less enjoyable and honestly very upsetting. When I showed her the booking confirmation. Then she only said oh ok don’t worry I will activate the room key now. There was no apologies......just imagine you joining a full day tour arriving at hotel at 10pm just craving for a hot shower. The hotel manager was trying to play the nice person saying hey, you only booked one night but we kept your stuff in your room. For gods sake like she was the savior the day? Just unbelievably rude service given by a Manager??? I was so tired that I had no strength to argue but I will not recommend this place to anyone. Just be wise with your choices in case you don’t want your trip ruined.
Great value for the amount paid.
Aircon bit noisy due to age...
With a stay at Misión Veracruz in Boca del Rio, you'll be within a 10-minute drive of Veracruz Aquarium and Plaza Las Americas Shopping Mall. Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Planning an event in Boca del Rio? This hotel has facilities measuring 11 square feet (1 square meters), including conference space. Free self parking is available onsite.
based on 246 reviews
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Most popular landmarks
- Wolrd Trade Center Veracruz 2.3 km
- Mocambo Beach 2.8 km