New Oceans Hotel

The fact uk was on shut down + would not give me money back

Staff really nice

No TV in room eventhough booking.com advertised theres a TV in the room. Room did not look anything like the pictures and didnt even have a rail in the 'wardrobe'

The staff are friendly right on the promenade

It was very run down and dirty when we went to check in the gave us a room when we went to the room it was disgusting nothing like the pictures on the site at all the beds were not made the pillows had no cases on and the pillows were so stained I wouldn't even touch one the shower cubicle was broken so I asked to switch rooms to only find the next room exactly the same the windows so dirty you cant even see out of them the bar that is supposed to be in the building was absolutely shocking it was no bigger than your average living room had 2 couches a ripped pool table and a tv with freeview playing they had no drafts so everything you bought was out of a Luke warm can we only went into the bar twice as it felt like you wernt wanted in there we left 1 day early as both nights we had left out the please make our room sign thinking they might tidy it or seomthing all they do is leave a small carrier bag outside your door with toilet paper and tea bags in even though they come into your room whilst your not there to put the sign back in also there is such a strong smell of smoke inside as if it hasnt been cleaned since the 90s and almost everything look damaged or asif it need fixing