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Cons. Night 1, take my dog out at 4:30 AM only to find out door #7 is broke. When the auto lock engages for the night requiring a room key you cannot open the door from either inside or outside the building. The next morning I told the front desk about it. She said they knew and it was supposed to be looked at. Night #2, 9 pm we get back to find a handicapped individual trying to get in. Thankfully someone saw her and opened the door. The next morning, told the front desk again! Night # 3, get back at 6:55. My daughter checked the door, again, they had checked in an elderly/handicapped person and sent them to a door that doesn’t work. I went right to the desk, the girl said someone checked it and it was working fine. Explained it works during the day but not at night. Maintenance is layed off during COVID. Stop checking people in and sending them to a door they cannot enter after 7.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests to help future visitors enhance their stay at the hotel.
How comfortable are the beds at Bismarck Hotel and Conference Center?
Many guests have mentioned that the beds were comfortable during their stay.
Is parking readily available at Bismarck Hotel and Conference Center?
Some guests have experienced challenges with parking due to events in the area, resulting in having to park farther away.
What can I expect from the food quality at Bismarck Hotel and Conference Center?
Guests have not specifically mentioned the food quality, but the hotel offers a restaurant and bar, as well as the option for food to be delivered to guest accommodations.
How clean is the pool area at Bismarck Hotel and Conference Center?
Several guests have expressed concerns about the cleanliness of the pool area, describing it as gross and dirty in some reviews.
What is the level of customer service like at Bismarck Hotel and Conference Center?
While some guests have praised the helpful and accommodating staff, others have mentioned instances of rude or unprofessional behavior.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests to help future visitors enhance their stay at the hotel.
Opt for a Room with New Flooring
Several guests appreciated the new flooring in the rooms, describing it as beautiful and a positive update to the accommodations.
Consider Room Selection Carefully
Some guests mentioned that the rooms could be outdated, with curtains having holes and a general need for updates. Checking for updated rooms or requesting one with recent renovations might enhance the stay.
Check for Cleanliness and Maintenance
Several guests noted issues with cleanliness, such as mold and mildew in the bathrooms, dirty pool areas, and a need for better room maintenance. Prioritizing cleanliness and maintenance when assigning rooms could improve the overall guest experience.
Be Mindful of Noise Levels
Some guests mentioned noise issues, including a loud air conditioning system, noisy hallways, and a need for better soundproofing. Providing earplugs or rooms in quieter areas could help mitigate this concern.
Verify Amenities and Services
Guests reported discrepancies between advertised amenities and actual availability, such as the absence of room service despite it being listed. Ensuring that all listed services are consistently provided can prevent guest disappointment.
Address Staff Interactions
While some guests praised the kindness and helpfulness of staff members, others reported negative interactions, including rude behavior and unprofessionalism. Consistent training and monitoring of staff conduct could improve guest satisfaction.
Communicate Clearly About Additional Charges
Some guests expressed surprise at additional charges for services such as pet accommodation and room cleaning. Clear communication about potential extra fees can prevent misunderstandings and ensure transparency.
Enhance Pool and Waterpark Facilities
Several guests mentioned issues with the pool and waterpark, including cold pool temperatures, a non-functional hot tub, and a need for better maintenance. Regular maintenance and temperature monitoring could improve the water facilities.
Address Safety and Security Concerns
A guest reported a concerning incident of being given access to an occupied room due to front desk error, highlighting potential safety and privacy issues. Ensuring strict access control and thorough staff training on security protocols is crucial.
Provide Accurate Information
Guests noted discrepancies between the hotel's description on booking platforms and the actual experience, such as the absence of a jetted tub despite being advertised. Ensuring that the information provided to guests is accurate and up to date can prevent disappointment.
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
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Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Bismarck Hotel and Conference Center is located at 800 South 3rd Street, 1.2 km from the centre of Bismarck. Bismarck Civic Center is the closest landmark to Bismarck Hotel and Conference Center.
Check-in time is 15:00 and check-out time is 11:00 at Bismarck Hotel and Conference Center.
Yes, Bismarck Hotel and Conference Center offers free Wi-Fi.
Yes, Bismarck Hotel and Conference Center offers free parking.
Yes, Bismarck Hotel and Conference Center offers free airport shuttle service.
Bismarck Hotel and Conference Center is 3.5 km from Bismarck. Bismarck Hotel and Conference Center is 152.7 km from Dickinson.
Yes, Bismarck Hotel and Conference Center has a pool on-site.
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