Good to know
|Value for money||7.9|
|Distance to city centre||3.7 km|
|Distance to airport||9.2 km|
Time of year
Show reviews that mention
|air conditioning||in 45 reviews|
|breakfast was good||in 350 reviews|
|comfy bed||in 206 reviews|
|customer service skills||in 35 reviews|
|easy access||in 32 reviews|
|electric heater||in 5 reviews|
|evening meal||in 30 reviews|
|free parking||in 16 reviews|
|good size||in 64 reviews|
|meal fish chips||in 3 reviews|
|room was clean||in 304 reviews|
|scrambled eggs||in 30 reviews|
|staff were friendly||in 374 reviews|
|value for money||in 42 reviews|
Croissants were delicious and fresh
Over bleaching of the bathroom Location was far out of the city and didnt feel safe walking the streets as a solo female traveller
Location was really good and hotel was very presentable.
Extremely Disastrous simplistic and unprofessional customer service. Very inconsistent with a extremely poor attitude. Even though I was coming from USA first time in Uk . The special arrangements I made early check in was a real issue given the fact this was confirmed four times on booking and via the hotel reservation reception team . To then be told they it’s not possible is very unprofessional & unsympathetic given the fact I just flown in from across the Atlantic . I was taken by surprise when I asked for a manager only to be told the the lady telling me off said she was in charge then I know that customer service means Notting. Lovely hotel but very poor front of house and the sad thing they are the face of the hotel
Booked a twin room but one of the beds is a sofa bed not a proper bed !
The lady on check out was arguably one of the rudest people I have come across. Once she realised she was in the wrong, the lack lustre apology was insulting!! I have stayed here many times before and would seriously reconsider moving forward!
A Birmingham hotel near Star City, with free parking and breakfast includedHoliday Inn Express® Birmingham - Star City hotel is just off the M6 motorway at Junction 6 and is a 10-minute drive from the city centre.Alternatively, leave your car in the hotel’s complimentary car park and hop on a bus into town from the stop near the hotel. A short drive away, Aston station offers local train services. Birmingham Airport (BHX) is a 25-minute drive from the hotel. Business guests can host events for up to 50 people in our five flexible and fully equipped conference rooms. A short walk from the hotel, StarCity entertainment centre houses a multi-screen cinema, bowling alley and indoor climbing wall. A quick drive away, you can browse high-street shops at the Bullring retail complex. Twenty minutes by car takes you to the varied exhibition and event programme at the NEC or the rides and attractions at Drayton Manor amusement park.At this hotel you can enjoy:- Free WiFi throughout- Complimentary on-site parking- A Business CentreSet yourself up for the day with our inclusive Express Start™ Breakfast buffet, featuring scrambled eggs, sausages and continental items. In the evening, relax in the lounge bar over a chilled glass of wine with friends, or if you're feeling peckish, order a bite to eat from the snack menu.
based on 1,288 reviews
Value for money
Policies vary by room type and provider.
Most popular landmarks
- Aston Hall 2 km
- Thinktank Birmingham Science Museum 3 km
- St Philip's Cathedral 3.7 km
- Bullring Shopping Centre 3.7 km
- Museum of the Jewellery Quarter 4 km
- Victoria Square 4 km
|Coventry Baginton||29.5 km|
|Birmingham Aston||1.1 km|
|Birmingham Gravelly Hill||1.4 km|