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|"Great location, nice clean rooms!"||(in 75 reviews)|
|"Very friendly and helpful staff"||(in 86 reviews)|
|"Clean room and good breakfast."||(in 15 reviews)|
|"The room smelled like cigarette smoke."||(in 3 reviews)|
|"Room was basic but clean"||(in 7 reviews)|
|"The window was not tight."||(in 8 reviews)|
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The front of house staff are very friendly and did their best to provide a good service. Beds are very comfortable. Position of the hotel is excellent with lots of excellent bars and restaurants nearby and within easy walking distance of all attractions.
We chose an Ibis because we have used them many times in the past and have always found them to be comfortable, clean and good value. We also chose it on this particular occasion because we were impressed with the information on the website which stated that all Ibis hotels have introduced the "ALLSAFE Cleanliness & Prevention Label which represents some of the most stringent cleaning standards & operational protocols in the world of hospitality." Imagine how disappointed we were when our room had two sticky glass or cup rings on the desk at the window which was supposed to be one of the "high touch areas" given special attention. We were immediately moved to another room but it had left us feeling very uncomfortable and wondering whether any of the rooms had received the attention they were supposed to. Furthermore, the room we were moved to was next to the main extractor and kept us awake most of the nights. As I said, the staff could not have been nicer but, being in a 'vulnerable' category due to our age, I am afraid we were left feeling anxious and worried.
With the covid crisis & all bars/ restaurants shut they delivered basic tasty food to the room. Staff really helpful & friendly when they must have been worried for their own wellbeing. Really impressed.
Great location and wonderful breakfast.
Decent place, relatively good location, close enough (15 min walking) to the old town or Guggenheim) Parking underground extra charge.
A little outdated but good overall. Too expensive though if you add the parking and the breakfast.
Good room, great bed, pillows and shower. Clean Good breakfast
Fancy a visit to Bilbao? Stay at our ibis Bilbao Centro hotel. This hotel offers very comfortable rooms, fully equipped with air conditioning, climate control, free WIFI throughout the hotel and the best beds to provide maximum comfort during your stay. The hotel also boasts several meeting rooms and a snack bar where you can enjoy a bite to eat. All this for an affordable price and with the best staff at your disposal. Could you ask for anything more?
based on 2,793 reviews
Value for money
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Reviews about Ibis Bilbao Centro
Most popular landmarks
- Plaza de Toros de Vista Alegre 274 m
- Casino de Bilbao 0.5 km
- Plaza Moyúa 0.6 km
- Palacio Chávarri 0.6 km
- Museo de Bellas Artes de Bilbao 0.9 km
- Teatro Arriaga 0.9 km