Good to know
|Distance to city centre||2.7 km|
|Nearest airport||Berlin Tegel|
|Distance to airport||8.1 km|
|"I will recommend this hotel."||(in 39 reviews)|
|"Very comfortable beds too!!."||(in 31 reviews)|
|"The staff were super friendly!"||(in 81 reviews)|
|"Construction noise during the stay"||(in 11 reviews)|
|"Poor Spa - one massage room only."||(in 3 reviews)|
Time of year
Show reviews that mention
|amazing staff||in 114 reviews|
|area and the breakfast||in 65 reviews|
|breakfast very good||in 57 reviews|
|building work||in 3 reviews|
|club lounge||in 17 reviews|
|construction noise||in 24 reviews|
|deserves special||in 4 reviews|
|excellent service||in 38 reviews|
|excess charges||in 2 reviews|
|fantastic hotel||in 74 reviews|
|firmer ones||in 4 reviews|
|high standard||in 4 reviews|
|location is very good||in 82 reviews|
|perfect location||in 67 reviews|
|piano bar||in 29 reviews|
|pool and spa||in 14 reviews|
|pool would be closed||in 19 reviews|
|ritz carlton||in 7 reviews|
|room and bed||in 43 reviews|
|room service||in 43 reviews|
|room was large and airy||in 5 reviews|
- super friendly staff at check in & room upgrade - fast free WiFi - great location next to park
The location The venue The rooms
Room service was not the standards of 5 stat hotel The concierge was not very friendly
Beautiful interior and quite room.
I expected too much from Ritz, I guess. First of all, I cannot control the lights with buttons next to bed, malfunction, so every time I need to turn on or off, I walked all the way to the front door. Secondly, they didn't place hair dryer. I really don't need it so I didn't call the reception. Maybe it's 'well' hidden? For me it was painful hide&seek and decided not to use it - anyway it was not that important for me. (I told the reception about it when I checked out for other customers.) Thirdly, then I used the tea lounge for light snack during the day time, yet the lady is friendly but very unprofessional especially for this 5 star hotel tea lounge. I ordered coffee, cake and juice. They forgot the coffee and brought cake first without any drink... then "much" later juice and then.... no coffee. I asked them to bring the coffee in a polite way and her respond was "what?.." for a few sec and then "oh yes.." and that's it. No apology or any excuse. She was not rude at all but that was a bit strange for me. I like the interior and the taste of cake but service level made me really uncomfortable. So overall, not value for the money. Lastly, breakfast... really plain or quite special or healthy options or variations. You can see this kind of breakfast for 3 star hotel in any major cities these days. I'd recommend that you go to any hip cafes in mitte area to have cool breakfast if you are not busy in the morning. Cheaper and much better options & taste. Yet, service was super friendly! I've been to non-franchise and local 4 star (or 5) hotels in other areas but their room interior, condition, service level, and even breakfast were way much better - and of course, they were cheaper. I think Ritz became one of those plain franchise hotel and no effort anymore to develop their level. Definitely the whole experience was not 5 star for me at all and no value for money.
Everything the hotel is great
The staff at check in did not offer breakfast at a lower price for the next day. I asked another member of the staff and the correct price was informed.
This is an excellent hotel. Very well appointed and spacious rooms, very convenient location, friendly staff and wide variety of food at breakfast service. The bedding was very high quality, we had restful sleep every night. The bar downstairs makes innovative, perfume themed cocktails. All round a very nice experience.
Nothing comes to mind.
The Ritz-Carlton Berlin is a high-end, luxury hotel that is full of touches that exude glamour and sophistication. The hotel has been newly renovated with lots of attention to details that help to bring the past and the present together in a perfectly balanced combination of décor.
All of the 303 rooms at The Ritz-Carlton Berlin have been freshened up in the recent renovation. Room amenities include luxurious feather beds, marble bathrooms, room controls on a touchscreen panel, honor bars, air conditioning, and plush robes. Guests can choose from beautiful suites or spacious rooms that still include sitting areas and desks.
The Ritz-Carlton Berlin has a few choices for dining. POTS is a popular Berlin restaurant on the premises that serves German staples that have been elevated and updated for a modern take on the food. Fragrances is a cocktail bar that lets guests choose a drink based on aromas of perfumes. The Curtain Club is a Latin-inspired bar and club where visitors can enjoy the sounds and flavors of South America. There is also The Lounge that has an excellent tea time.
The hotel is located right at Potsdamer Platz. Guests will see parts of the Berlin Wall right outside the front doors to the hotel. The neighborhood surrounding The Ritz-Carlton Berlin is full of shops, restaurants, bars, museums, and many other attractions. Not far away is the Tiergarten, which is the biggest park in Berlin. Guests can also go see the Reichstag where the German government conducts business. The hotel also has a fitness center, a pool, a sauna, and kids’ activities for staying busy.
Berlin is a city that is steeped in history and culture. The Ritz-Carlton Berlin has an amazing location that gets its guests close to all of the action. It’s a great place to stay for all kinds of travelers.
based on 2,604 reviews
Things to know
- Nice building
- Impressive bathroom
- Comfortable beds
- Professional service
Policies vary by room type and provider.
Reviews about The Ritz-Carlton Berlin
Most popular landmarks
- Potsdamer Platz 212 m
- Brandenburger Tor 0.7 km
- Reichstag 0.9 km
- Konzerthaus Berlin 1.2 km
- Deutscher Dom 1.2 km
- Gendarmenmarkt 1.2 km
About the neighbourhood
Mitte is known for: cosmopolitan, historic, urban chicMore
Berlin travel guide
Learn about Berlin on KAYAK
|Berlin Tegel||8.1 km|
|Berlin Schönefeld||17.6 km|
|Berlin-Potsdamer Platz||106 m|
|Berlin Brandenburger Tor||0.8 km|