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Hotels near Bend/Redmond airport

Hotels near Bend/Redmond airport

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Bend/Redmond (RDM) - Redmond, OR, United States
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Best hotels near Bend/Redmond airport

Cleanliness
10.0
Comfort
9.8
Facilities
10.0
Location
8.7
Overall
10.0
Overall 9.4 Excellent
Based on 13 reviews
Cleanliness
10.0
Comfort
9.8
Facilities
10.0
Location
8.7
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Location
9.4
Services
9.4
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
9.6
Location
8.3
Services
9.6
Staff
9.6
Cleanliness
10.0
Comfort
10.0
Location
7.5
Services
7.5
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0

Excellent 8.0
Pros: Magnificent view of the mountains from our room. Friendly staff.
Cons: Since all food was take out, we missed having a microwave in our room to reheat the takeout. Also there was no good place for us to sit together to watch TV. Other Central Oregon properties offer more amenities.
Excellent 10.0
Pros: Beautiful and new. Staff very nice!
Excellent 10.0
Pros: Great great great ! Very relaxing, awesome restaurant, installation amazing. Could not be better for me. Thanks to the team
Excellent 8.8
Pros: The pool area and landscaping are amazing.
Excellent 10.0
Pros: This was a beautiful property, perfectly kept and beautifully landscaped. it didn’t feel like oregon. and the entire property was arranged in a very walkable way. the staff was very accommodating, i don’t think “no” is in their vocabulary. it is very tranquil and relaxing. the pools are gorgeous and perfectly maintained.
Excellent 9.6
Pros: When we checked in they said we would receive a bday “gift” which we never received
Excellent 9.2
Pros: Quiet beautiful clean
Cons: More kids stuff .. thought the large pool was open also had spa services turned out a bit more than anticipated
Excellent 10.0
Pros: This was our first time staying at Pronghorn and we were smitten. The facilities were gorgeous and the grounds are breathtaking. We booked a Junior Suite which was very spacious. Huge bathroom, super comfortable king bed and the gas fireplace was a nice plus. Refrigerator, microwave, whole bean coffee with grinder and coffee maker. Just tons of nice features. We'll be back and book a bigger suite and bring the whole family next time! Super quiet and secluded as well. We didn't want to leave.
Cons: Not a damn thing.
Pronghorn Resort - Bend
Rated no. 1
9.4
Excellent 9.4
Based on 13 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.7
Facilities
8.2
Location
8.8
Overall
8.5
Overall 8.3 Excellent
Based on 1,599 reviews
Cleanliness
8.8
Comfort
8.7
Facilities
8.2
Location
8.8
Overall
8.5
Cleanliness
9.5
Comfort
9.0
Facilities
9.0
Location
10.0
Overall
9.5
Cleanliness
8.2
Comfort
8.2
Facilities
8.2
Location
8.5
Overall
8.2
Cleanliness
8.6
Comfort
8.6
Location
8.7
Services
8.3
Staff
8.7
Cleanliness
8.0
Comfort
8.6
Facilities
8.0
Location
8.6
Overall
8.0
Cleanliness
8.4
Comfort
8.0
Facilities
8.0
Location
8.4
Overall
8.4
Cleanliness
8.8
Comfort
8.8
Location
8.9
Services
8.5
Staff
8.9
Cleanliness
8.6
Comfort
8.6
Facilities
9.0
Location
8.9
Overall
9.0
Cleanliness
8.9
Comfort
8.7
Facilities
8.0
Location
8.8
Services
8.5
Cleanliness
8.9
Comfort
8.6
Location
8.9
Services
8.5
Staff
8.9

Excellent 9.0
Pros: Size, view, cleanliness
Cons: Leaky gutters in the rain
Mediocre 3.0
Pros: Pretty setting outside the room.
Cons: Noisy area, dark room, broken toilet and screen door.
Excellent 8.0
Pros: Beautiful Hotel, clean rooms. Nice Staff.
Cons: Our room was River view but near the road. Could hear the traffic and Train Horn. Our balcony rail was at a height if you sat outside it blocked your view. While checking in the to gentleman before me were requesting where they wanted there room...now I understand why. Would go again but request room location.
Excellent 10.0
Pros: View is astounding along the river.
Cons: Dry noisy heater fan so we turned it off and slept in our jackets. Not a big problem for the beauty of this place!
Good 7.0
Pros: Location
Cons: See above.
Excellent 10.0
Pros: Great location! Five min drive from downtown and it had a woodsy, private getaway feel. The pool (indoor and outdoor) area was pristine and heated perfectly. Restaurant was excellent (especially weekend brunch) and the staff was kind, friendly, and helpful.
Cons: Unfortunately the A/C wasn’t working very well in our room. And the bed was small and lumpy/poofy in a weird way. Not the most comfortable.
Excellent 8.0
Pros: The view to the river was amazing! Room was clean and comfortable.
Cons: The hallways had a funky smell to them.
Excellent 9.0
Pros: Location is nice. Quiet side of town. large rooms.
Cons: Restaurant closes really early...
Excellent 9.0
Pros: Location is great.
Cons: We had a ¿premium riverfront room¿ with a very limited view of the river.
Excellent 10.0
Pros: Suite overlooking the Deschutes was very comfortable and I loved the sound of the small rapids as we slept with the window open
Cons: No
Excellent 10.0
Pros: The rooms & the river view. Opening the door in the morning to the sound of the river was lovely.
Excellent 10.0
Pros: The staff was so nice and very helpful
Excellent 10.0
Pros:  the customer service rep was outstanding. The rest of the staff also went out of there way to accommodate you.
Cons: Nothing.
Okay 5.0
Pros: Location on the river, close to Hwy is convenient.
Cons: Room was not ready for check-in until after 7 PM. Bedding a large ball of hair stuck to it.
Okay 4.0
Pros: Location, restaurant
Cons: I was greeted by a rude front desk girl, who didn’t seem to like her job, which made a horrible first hotel impression. The room had a leaking toilet, cracked bathtub and the bedding was uncomfortable.
Good 6.0
Pros: Staff were kind and accommodating when we had issues with our first room. They were prompt in dealing with other issues as well and we were compensated. Loved the river and cabin and location.
Cons: Cleanliness was an issue, as well as the plumbing.
Good 7.0
Pros: Location
Cons: 90minutes sitting down in front of room to get in, due to key issues, then had us in wrong room. Was frustrating after hours of driving.
Good 7.0
Pros: Beautiful setting along the river
Cons: Not super-clean
Excellent 10.0
Pros: Location was nice. Friendly staff. easycheck in and out. Associated restaurant.
Cons: Can not think of anything!
Mediocre 3.0
Pros: The view
Cons: For the price, nothing met standards
Mediocre 3.0
Pros: Beautiful views. Friendly staff. Decent location. Fantastic coffee.
Cons: Outdated heating/cooling system. Our room never reached desired coolness. Weird smell when running AC. Bath tub not updated, stained caulking around tub.
Excellent 10.0
Pros: The rooms were great. Nice view of river.
Cons: The breakfast wasn't very good.
Excellent 8.0
Cons: Too close to main road. Noisy
Excellent 10.0
Pros: The staff and the setting were both great and the cleanliness of the entire facility was top notch as well. Will stay there again!
Cons: N/A
Excellent 9.4
Cons: Room #2215 air conditioner barely worked. Could not get below 75. Other than that the room was great. Nice staff!
Excellent 10.0
Pros: Nice setting
Good 6.2
Pros: Location was nice, room was clean and we had a balcony. Restaurant outside seating is on the river.
Cons: "Property view" means you can look out on the parking lot from the balcony.
Excellent 10.0
Pros: Clean rooms, river view from patio, nice bathroom, indoor pool, free internet and 6 port charger with USB on table.
Cons: No free breakfast and breakfast was expensive at Currents. Staff should have informed us that there is construction going on across the river. I guess they are putting in foundation for new building.
Good 7.7
Cons: the wind goes down the chimney and your room becomes filled with smoke... not very romantic
Good 6.2
Cons: Loud construction noise in the morning ruined our stay.
Good 6.5
Pros: Being on the river. Bed. Convenient location. Nice bar with good food.
Cons: On the pricey side. Wait staff seemed quite stressed and not forthcoming with assistance.
Excellent 10.0
Pros: Staff was friendly, room was very clean. We were able to check in at 2 am and still get great customer service and a great room. Hotel was an overall great stay.
Cons: Nothing negative to say expect for having a room next to the pool and hearing small children play in the pool at 8 am
Excellent 8.0
Pros: Staff was very friendly. Bathroom in room was nice and clean.
Cons: All noises outside the room; room service, people, cars, could be heard like it was inside your room in the morning.. Sleeping in is impossible
Okay 5.4
Pros: Pool
Cons: Horrible breakfast Loud maintenance trucks
Good 6.5
Pros: Location
Cons: The facility was a little dated, although inside the rooms had been remodeled.
Excellent 10.0
Pros: It seemed to all be in place there was a lovely room with great view, restaurant was fun, staff where always there to help with anything of need. We would definitely recommend and stay there again.
Excellent 8.5
Pros: Nice free Breakfast buffet in convenient location
Cons: Heating system in room didn't perform well
Excellent 8.2
Pros: Great view. Nice staff. Rooms are clean. Property could definitely use some updating though.
Excellent 8.6
Pros: Getting a room facing the river was really nice. You had a feeling of being someplace special. Breakfast was also good and had a lot to offer.
Riverhouse on the Deschutes - Bend
Rated no. 2
8.3
Excellent 8.3
Based on 1,599 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.4
Facilities
8.5
Location
8.4
Overall
8.5
Overall 8.1 Excellent
Based on 186 reviews
Cleanliness
8.6
Comfort
8.4
Facilities
8.5
Location
8.4
Overall
8.5
Cleanliness
8.4
Comfort
8.4
Location
8.8
Services
8.1
Staff
8.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
10.0
Overall
6.0
Cleanliness
8.9
Comfort
8.4
Location
8.3
Services
8.3
Staff
8.4
Cleanliness
8.6
Comfort
7.1
Location
7.9
Services
7.9
Staff
7.1
Cleanliness
8.3
Comfort
8.5
Facilities
8.0
Location
8.4
Overall
8.0
Cleanliness
7.9
Comfort
8.0
Location
8.0
Services
7.9
Staff
8.2

Excellent 9.0
Pros: I enjoyed my stay it was extremely convenient for us near family and the shopping center and restaurant walking distance. Breakfast was good under the Covid-19 circumstances. I would definitely stay there again.
Cons: My room was next to the stairs and exit door which people going up and down stairs late at night woke me up.
Good 7.0
Pros: Property in good location for where I needed to meet my friends at
Cons: The sink was very slow to drain. There was really no breakfast in the morning.
Excellent 10.0
Pros: Every part of the hotel was very clean and well kept. Room was wonderful no issues, bed was comfortable and the stay was relaxing.
Cons: The hot tub bubbles were not great but pool and spa were kept clean.
Good 7.0
Pros: Shower stall had a hole the size of a dime - looked dirty
Cons: Repair the fiberglass shower
Okay 5.0
Pros: Friendly staff
Cons: To expensive
Excellent 8.0
Pros: Breakfast options for grab and go were decent. Pool was open. Location is great with two good restaurants right next door within walking distance.
Excellent 10.0
Pros: Pastries not behind the checkout counter like I have experienced elsewhere
Cons: Parking lot was not striped
Good 7.0
Pros: Location is fantastic. Definitely a cut above for a 2 star hotel. Felt safe, temperatures comfortable. Was clean
Cons: Mattress was hard as a rock and my back felt it for days. Did not sleep well because of it. Would be nice to have a comfy chair besides office chair.
Excellent 8.0
Cons: Breakfast was a frozen -ice muffin egg. Could¿ve been warmly.
Excellent 10.0
Pros: Clean courteous helpful
Excellent 9.0
Pros: Clean, comfortable bed, efficient staff
Cons: Can’t think of any
Excellent 9.0
Pros: Close to restaurants, great recommendation for dinner, love the scent of the soap
Cons: Update the vending to accept credit/debit cards
Excellent 10.0
Pros: Location and staff
Cons: No
Excellent 10.0
Pros: Hotel services were fine
Cons: Friday morning I asked The front desk lady where was the breakfast area by the pool. When I went into it, the pool fence was locked and when I tried to go into the building, the glass door was locked. I stayed long minutes trapped. No apologies from FD!
Excellent 10.0
Pros: Clean, roomy, safe
Cons: Nothing they could help.....COVID issues
Good 6.0
Cons: Checking in - took too long .
Excellent 10.0
Pros: Clean bed, and offered complimentary bath products!
Poor 1.0
Pros: Give your business to another hotel that actually cares about their customers!!!
Cons: Do not stay here! Hotel staff is extremely rude and unacommodating! Our TV service went out the second night of our stay. They would not fix it or move us to another room...that is, without paying for the 2nd room. Sean, the owner/GM, won't return contact
Good 6.0
Pros: Staff was not overly friendly. Overall the room was very nice. However, they only have three rooms with a tub. All showers. The bed was the worst we've slept in. My husband and I were in pain the next morning. Also, found three small ants in our bed.
Cons: Staff was not overly friendly. They only have three rooms with a tub. All showers. The bed was the worst we've slept in. Also, found three small ants in our bed. Staff never apologized just that they would send someone to look.
Excellent 8.0
Pros: It has been redone rather well. For how old it was, it was rather clean
Cons: The carpet was pretty nasty
Okay 4.0
Cons: THE STAFF WAS FINE EXCEPT THE FRONT DESK LADY WHEN WE TRIED TO CHECK IN. SHE REFUSED TO TO GIVE US OUR ROOM AND WANTED US TO WAIT. WE DECIDED NOT TO WAIT AND THEN CHANGED OUR MIND AND WENT BACK AND THERE WAS ANOTHER MAN AND GAVE US ROOM RIGHT AWAY. MORE
Good 7.0
Cons: Breakfast was lacking. They ran out of several items
Okay 5.0
Cons: Only full beds, not queen. Bed was very uncomfortable!
Excellent 9.4
Pros: I was very pleased with my stay at Sleep Inn. The room was nice and very clean. The staff was excellent. The location was close to several restaurants and not too far from downtown. Overall a very pleasant stay.
Excellent 8.2
Pros: I loved the location. Walking distance from Worthy Brewery and lots of local dining, including Baldy's Barbecue and Hola!
Cons: They were remodeling and mattresses and furniture was in the hallways and blocking the ice machine and a lot of dust in the hallways and there was not a notice of remodeling at booking.
Sleep Inn - Bend
Rated no. 3
8.1
Excellent 8.1
Based on 186 reviews
Details
Reviews

Cleanliness
8.1
Comfort
8.1
Facilities
6.1
Location
8.5
Overall
6.0
Overall 7.7 Good
Based on 397 reviews
Cleanliness
8.1
Comfort
8.1
Facilities
6.1
Location
8.5
Overall
6.0
Cleanliness
7.3
Comfort
7.3
Facilities
6.6
Location
8.0
Overall
6.6
Cleanliness
8.0
Comfort
7.0
Facilities
7.0
Location
7.0
Overall
7.0
Cleanliness
8.0
Comfort
8.0
Location
8.5
Services
7.8
Staff
8.5
Cleanliness
6.5
Comfort
6.8
Facilities
6.8
Location
7.7
Overall
6.0
Cleanliness
5.3
Comfort
4.6
Facilities
4.6
Location
6.0
Overall
4.6
Cleanliness
8.1
Comfort
8.0
Location
8.5
Services
7.9
Staff
8.6
Cleanliness
8.6
Comfort
8.2
Facilities
6.0
Location
9.0
Overall
6.5
Cleanliness
8.3
Comfort
8.4
Facilities
5.0
Location
8.5
Overall
5.0
Cleanliness
8.5
Comfort
8.7
Location
8.8
Services
8.4
Staff
8.8

Excellent 8.0
Pros: There breakfast is going on. 😋. Perfect location to everything. Great staff.
Cons: Only thing is on my last night about 2am on loud music playing in vechile outside.
Okay 4.0
Pros: I liked the breakfast. Lots of choices
Cons: Checked into room 103. Bed messed up, garbage in can, washcloth dirty on counter. Got a new room 130. It was under the stairs, no table to play cards on. Next morning asked housekeeper for new towels. Got back to room after a day of fun, and no clean towels. Went to front desk again; they felt bad so they offered me an upgrade to a luxury room. 163. Almost exactly the same, still no table for cards, under the stairs, curtain rod fell apart when closing them. 2 nights, 3 different rooms, I won't stay there again.
Okay 5.0
Pros: Did not eat there by
Excellent 9.0
Pros: Quiet minus highway noice.. good breakfast.. staff are friendly and helpful
Cons: Had to have my key redone every night.. we stayed 3 nights
Excellent 9.0
Pros: Peace and quite
Cons: The room was nasty the tub was dirty the quilt had white dog fur on it the floor hasn't been swept or mopped
Excellent 10.0
Pros: Had to use a different hotel because I didn't book the room early enough and the other hotel was a mess. TV didn't work well. Floor was so sticky, and there were food crumbs on the sheets. Never had any issues here. And I have been here over a month.
Cons: Just that the rooms book so fast.
Excellent 10.0
Pros: Friendly staff. Clean rooms. Comfy beds. 2nd time staying at this location.
Excellent 10.0
Pros: Hotel employee provided excellent customer service. Someone give her a raise.
Cons: I was not a fan of breakfast.
Good 7.0
Pros: Nice clean room, and it was really quiet. Breakfast was excellent and the staff were very polite.
Good 6.0
Pros: location
Cons: There is no option for pay per view, not many channels to choose from. Could hear to much from room next to us and they weren't being overly loud. Hotel almost empty and they put everyone next in our building directly next to each other.
Excellent 8.2
Pros: It was located on our route and was reasonably priced and clean
Cons: Nothing to complain about
Mediocre 3.7
Pros: The room was clean and the pool area was surprisingly nice.
Cons: From check in, this place was a disappointment. The gentleman who checked me in was less than enthusiastic. However, he did have my paperwork ready to sign. After about an hour, we had a knock on our door. A scruffy 20 something man in a tshirt and shorts ask who I was. Apparently he also worked for the hotel. I told me that he had us checking out today. I informed him that I just checked in. After we debated this for a couple more times, he did apologize and left. The next day around 3:00, I left the room to grab some ice. I noticed a car outside our room with its door open and two people inside. I got the ice and returned to the room. We then started out to our car and was greeted by a man from the car. He asked if we were leaving. Not sure why he needed to know, so we chatted a bit. Apparently, he had a key to our room and was checking in. We went to the frront desk, where the girl at the desk told me I was suppose to check out today. I showed her my confirmation information, but she still insisted that I was to check out today. After sometime and speaking with another individual, it was finally sorted out. I won't even mentioned the pitiful continental breakfast.
Good 7.7
Pros: They serve a decent breakfast; gravy and biscuits every day, fresh cooked waffles, cereals,yogurt, boiled eggs, fruit, great coffee. And most of the staff was great.
Cons: One of the staff was a snot nosed brat that was not helpful at all. WiFi was hit or miss. If you can find the Sugar Loaf on Kayak it's a great deal.
Good 6.8
Pros: The breakfast was good.
Cons: The normal rates are over priced for the age of the facility; but when you can book through an internet booking site, the prices are more in line with what the rooms are worth.
Good 7.1
Pros: Friendly staff, clean rooms
Cons: Internet didn't work in my room even though the offer high speed internet.
Good 7.1
Pros: Pool, breakfast, friendly manager.
Cons: Dirty carpets in room.
Mediocre 2.0
Pros: There were two good things about this place. The guy working the front counter when we checked in on Feb 5 (2016) was very nice and helpful. The other thing is the biscuits and gravy in the continental breakfast were pretty good.
Cons: There were quite a few things we didn't like. We were told all the rooms in the hotel were non-smoking, but ours stunk badly of cigarette smoke. Tried calling the front desk to let them know, but the phone was inoperative. The carpets were filthy and stained. One bed made a large clanking sound anytime you sat on it or rolled over while laying on it. Out of the four clean towels provided, one had a large grease stain and one had, what looked like, FECES on it. When I brought the fecal towel to the attention of the front desk lady on the morning of Feb 7th (2016), she responded with, "what do you want me to do!" In other words she was very rude. I recommend staying away from this motel. I've stayed here several times over the past few years and it has been getting progressively worse.
Mediocre 2.5
Cons: Room stunk like dog do do and wet hair from same. Light bulbs burned out. Told front desk without any action. Police took down armed persons right outside our door. Got sick from eating hard boiled eggs from the breakfast buffet. Used to be good but not anymore..
Excellent 9.4
Pros: Seemed newly remodeled and breakfast was alright
Okay 5.1
Pros: Mini refrigerator,micro,coffee maker in room. Good coffee and waffles at breakfast
Cons: Room was next to a stairwell where smokers constantly puffed smoke into our room. Add oat meal to breakfast
Good 6.2
Cons: We didn't have bath towels in our room, so I went to the front desk to ask for two. I was told they were still in the laundry room, so another staff member went to go get them for me. She said she'd deliver them to my room, which was great, but she came back with a few pool towels and said they didn't have any bath towels available. I would have liked to be told that I could check back in the morning at the front desk for bath towels -- pool towels are not absorbent, let alone, super tiny. It just seemed a little weird. Also, the pool was open until 10pm, but there are no lights on either around the pool or in the pool. We went at around 9:30 and decided it was too creepy to swim.
Okay 5.7
Pros: the rooms were clean and comfortable
Cons: this is our third visit and found the service lacking. It took two hous to get a bulb for the room and that's only after we went to the desk. No coffee in the morning (7am) only cereal, old muffins for food. Very disappointed on this trip
Excellent 9.4
Pros: Just off highway 97, convenient.
Cons: Wi-Fi internet too slow, gave up trying to check. Hard boiled eggs on ice-too cold, would prefer scrambled eggs and bacon.
Mediocre 3.4
Pros: Your site will not let me score the hotel properly
Good 6.0
Pros: Easy access, great parking (I pull a trailer).
Cons: Comparable facility and service to Motel 6 and that level of amenities. Breakfast is basically cereal, juice and a waffle maker.
Sugarloaf Mt. Motel - Bend
Rated no. 4
7.7
Good 7.7
Based on 397 reviews
Details
Reviews

Cleanliness
8.0
Comfort
8.0
Facilities
7.6
Location
8.0
Overall
6.7
Overall 7.4 Good
Based on 1,091 reviews
Cleanliness
8.0
Comfort
8.0
Facilities
7.6
Location
8.0
Overall
6.7
Cleanliness
7.9
Comfort
7.9
Location
7.8
Services
7.3
Staff
8.2
Cleanliness
7.0
Comfort
7.3
Facilities
8.0
Location
7.5
Overall
6.7
Cleanliness
7.9
Comfort
7.9
Location
8.0
Services
7.4
Staff
8.1
Cleanliness
8.1
Comfort
8.2
Facilities
10.0
Location
8.3
Overall
8.0
Cleanliness
8.4
Comfort
8.2
Facilities
4.0
Location
8.1
Overall
6.0
Cleanliness
8.1
Comfort
7.9
Location
8.1
Services
7.4
Staff
8.2

Excellent 8.0
Pros: inviting staff
Cons: too much Furniture in one room had to slide the refrigerator and microwave cabinet out of the way so I get to the bathroom!!!
Excellent 8.0
Pros: The lady that helped us was wonderful. Kind and helpful, she answered all our questions. The room was clean the beds were comfortable and it was quite.
Cons: We had the same experience at several other hotels but they cost $80 less. We had spent about 10 days on the road and had breakfast at each hotel until this one. And this one was by far the most expensive.
Good 6.0
Cons: Staff was rude
Okay 5.0
Cons: You charged me $200, then I was charged again by the Red Lion $240 so one night cost me $440 so I won't be using either of you again
Okay 5.0
Pros: Quiet. Close to nice walks
Cons: Breakfast was lacking since covid.. maybe some tables for early morning coffee and take the rest out!!
Excellent 10.0
Pros: Reasonably priced. Had everything I needed, no frills I didn¿t want. Location close to the Deschutes River parks to walk my dog. Pet friendly, and fee minimal. Staff were all friendly. Highly recommend!
Cons: Location was convenient, but traffic congestion and traffic noise were high.
Good 6.0
Pros: Location
Cons: No coffee machine in room. Lack of cleaning and disposal of trash. Very basic accommodations
Mediocre 2.0
Cons: Tile falling off bath walls, damaged floor, showerhead broke, large cracks in surround. Breakfast very small. Very disappointed.
Poor 1.0
Pros: I didn't really like anything.
Cons: There was a cockroach in the room and I left and I didn't enjoy it at all.
Excellent 9.0
Pros: Clean, friendly staff
Cons: No
Poor 1.0
Pros: Nothing
Cons: There were bugs and I have pictures
Okay 5.6
Excellent 10.0
Pros: Wonderful place to stay. Rooms are very nice and everyone has been so nice to me ¿¿
Cons: Nothing to complain about.
Poor 1.0
Pros: I didn't like anything rooms are dark and the setup is horrible.
Cons: Didn't like the noise early morning from maids and construction. There is a no smoking policy and yet the smell of marijuana was so strong it made me sick and tjey did nothing
Excellent 10.0
Pros: The pillows were amazing
Cons: No
Excellent 10.0
Pros: It had lots of good pillows on each bed. Bed was firm. Heater was warm. Refrigerator was a nice size. Very clean. GreT experience. Pizza place next door was delicious! Warning everything closes at 8pm in bend.
Cons: No it was easy check in felt clean, rooms were updated. I especially liked the lvp flooring rather than carpet.
Excellent 8.0
Pros: Friendly staff, clean room, furnishings need updated, manager very responsive taking care of overcharge on card! Would stay again!
Cons: Should have specified ground floor!
Excellent 10.0
Pros: Nice rooms with very nice TV's
Cons: Nothing to complain about
Excellent 10.0
Pros: Very nice here.
Excellent 10.0
Pros: Great service
Cons: Nope
Excellent 10.0
Pros: Staff was very accommodating.
Cons: No
Poor 1.0
Cons: Room was cold and bare. Door did not seal so had constant draft and did not lock.
Good 7.0
Pros: Location was great. It was easy to find. Orange juice was available at all times the lobby was open (as well as coffee and other juice.)
Cons: The pillowcases were scratchy. Thankfully there were enough on the bed that I found one that was alright. I called and let them know I would be a late arrival and was not told I could not come into the lobby for registration. Big negative due to Covid!
Good 7.0
Pros: Very friendly staff!
Cons: Easy to hear the traffic.
Good 7.0
Pros: Comfy bed and pillows!
Cons: Unwelcoming and rude staff.
Good 6.0
Pros: We were allowed to move to a new room for our second night because of pot smell coming from the next room.
Cons: 1. People smoking weed day and night in the next room. They were not asked to leave but we were allowed to move to a new room for our second night. 2. A lot of traffic noise in the first room on the back of the building. 3. "Breakfast" all sugary options.
Mediocre 3.0
Pros: The reduced rate
Cons: room was in poor condition bed was not clean. To tired to report just wanted to get in and out. Front desk said there would be breakfast to go items in The morning, just some coffee. Needless to say not using that place again.
Okay 5.0
Pros: The location
Cons: The cleaning crew was lazy. Room hadn’t been dusted in a long while and the bedside table hadn’t been wiped down. The floor was also dirty due to no one mopping.
Okay 4.0
Pros: It was clean
Cons: No breakfast as I requested so had to spend xtra money to find a place to eat. No coffee pot in the room No alarm clock Thought I was back in 70's
Okay 4.0
Cons: Hotel listed as pet friendly. One thing not mentioned in the amenities is that there is a significant charge plus tax for each pet. Not so good.
Good 6.0
Pros: The location
Cons: There was a dirty towel in left hanging on the back of the bathroom door. No bar soap. They said they ran out.
Mediocre 3.0
Pros: Nothing
Cons: Hotel ran out of bar hand soap? When I asked for some at the front desk I was given extra body wash/shampoo instead, no apology. Pool and hot tub closed and this was never mentioned prior to booking. Disappointing stay, not like other Red Lion locations
Good 6.0
Pros: Location
Cons: We could hear people walking around in the room above us.
Good 7.0
Pros: Room was really clean and staff was nice.
Cons: Traffic and neighbors were loud and there is no coffee pot in room.
Mediocre 3.0
Pros: Prise
Cons: absolutely The MOST Dirty Room Ever. Found Food from the last guest in the mini fridge.
Good 7.0
Cons: The room had a very strong cleaner smell. Pool and hot tub were closed and didn't say anything about this on the website.
Good 7.0
Pros: Location
Okay 5.2
Poor 1.0
Pros: Not much
Cons: Very poor quality
Poor 1.0
Cons: Not clean, especially floors
Poor 1.0
Pros: The young man at front desk did his best to handle the situation at hand
Cons: I paid for the king suites which was essentially just a couch stuffed into a regular room. There wasn’t even a pad of paper or a pen or a Bible. But there was dirty towels left from previous guests, which is very alarming seeing how there’s
Okay 5.0
Cons: No closet in a room . No coffee at the hotel .
Okay 4.0
Pros: The location is good and it was an affordable option
Cons: There was no hot water. We called the front desk and they said it was a known issue and many rooms were effected. Why rent the room if it is not functional? We booked on site and there was no mention of the hot water not working. No remedy.
Okay 4.0
Pros: The tv
Cons: Room need repair. Floor was dirty
Okay 5.0
Pros: cheapest in the area
Cons: smelled musty, no exercise facility (if there was, no one told me where it was)
Okay 5.0
Pros: The big TV in the room was Awesome. Hotel not up to the Red Lion excellence that we were used to.
Cons: Dated room. Old furniture, cracked wall in shower , tile on floor dirty and old.
Okay 4.0
Pros: Location
Cons: Dirty. Floors and bathroom were filthy.
Okay 5.0
Pros: the location
Cons: the outside is very cute but the units need updating for 2.5 stars - bathrooms are tiny. Our door stuck so badly it was hard to open or close - a little spendy for what you get
Good 6.0
Pros: The room was very clean and the staff was nice.
Cons: The AC unit was finicky, the outside grounds were not in great shape, stair and walkways were dirty, traffic in the area is noisy
Mediocre 3.0
Cons: Dirty bathroom, average motel but expensive
Mediocre 2.0
Pros: Only positives- despite being located right next to a very busy road/intersection, I could not hear road noise because the AC unit ran nonstop and loudly which was welcome ambiant noise at night. And the mattress was not uncomfortable and appeared clean.
Cons: The hotel- no, motel- was seriously outdated to the point that I would call it sketchy feeling. The door to our room was warped so that the top and bottom did not settle properly against the door jam. The mirrors and windows had visible dirty streaks.
Poor 1.0
Pros: The price.
Cons: Breakfast food items were not stocked and they were out of almost everything. Milk was sour. Coffee and waffle mix were gone by 8 am. Staff did not clean our room after the first night. They did not change towels or empty trash. Incompetent staff.
Mediocre 3.0
Pros: Front desk lady was pretty nice. Location is convenient to local roads.
Cons: Floor in room was so filthy it made our feet black, breakfast ending at 930 is too early, they were not properly staffed for breakfast, out of items and overflowing trash containers. Need more options for food like veggie sausage, more fresh fruit.
Poor 1.0
Pros: Nothing!
Cons: First room was next to noisy freeway, change rooms the second room the beds were not made room hadn't been cleaned yet, third room had piss all over toilet and floor which I just cleaned myself. Do not recommend!
Good 7.1
Pros: The staff were fantastic. Bed was comfortable.
Cons: They are in the process of remodeling and there is a lot of construction going on. My had not been renovated yet....and looked it. The TV did not work wright.
Mediocre 3.0
Pros: Nothing stands out
Cons: The room was very small. The wallpaper was peeling. The shower curtain rod was falling off. The toilet ran all night long.
Mediocre 3.0
Pros: Nothing much to like
Cons: Awful breakfast Poorly trained clerks at check in Definitely not 3 star facility
Poor 1.0
Pros: Absolutely nothing!!!!
Cons: Horribly dirty room, staff unwilling to assist. No return calls or communication when I asked for assistance. Old 1/2 eaten chicken wings found beside my bed. Breakfast foods gone and staff unwilling to replenish. Bugs in bathtub. Just a horrible!
Poor 1.0
Pros: Nothing
Cons: Front desk person was rude and ask me if I would like to stay at another hotel. I took her offer and went elsewhere.
Mediocre 3.0
Pros: Central location
Cons: TV cable went out , took 4 calls and 8 hours before it was fixed.free wifi never worked the whole time we were there. hotel is located next to railroad crossing,so heard train signal and horn several times.
Red Lion Inn & Suites Deschutes River - Bend - Bend
Rated no. 5
7.4
Good 7.4
Based on 1,091 reviews
Details
Reviews

Cleanliness
7.3
Comfort
7.5
Facilities
6.9
Food
6.5
Location
8.6
Overall 7.2 Good
Based on 916 reviews
Cleanliness
7.3
Comfort
7.5
Facilities
6.9
Food
6.5
Location
8.6
Cleanliness
8.2
Comfort
7.5
Facilities
8.0
Location
8.5
Overall
6.8
Cleanliness
6.3
Comfort
6.6
Facilities
6.3
Location
8.0
Overall
6.3
Cleanliness
7.0
Comfort
7.2
Location
8.6
Services
6.7
Staff
8.3
Cleanliness
6.8
Comfort
6.8
Facilities
7.1
Location
7.7
Overall
7.0
Cleanliness
7.3
Comfort
7.0
Facilities
6.6
Location
8.1
Overall
6.7
Cleanliness
7.4
Comfort
7.7
Location
8.7
Services
7.1
Staff
8.1
Cleanliness
7.0
Comfort
7.2
Facilities
7.3
Location
8.1
Overall
7.0
Cleanliness
7.9
Comfort
8.0
Facilities
7.5
Food
6.5
Location
8.8
Cleanliness
7.4
Comfort
7.4
Location
8.7
Services
7.0
Staff
8.4

Okay 4.0
Pros: View of the river
Cons: We were not able to check in till 8:30 PM and the front counter gal was rude about the whole thing. when we finally got into our room, there were no replenished bathroom towels. Just one leftover bath towel that was most likely from the previous customer.
Excellent 10.0
Pros: Not applicable
Cons: Considering Covid regulations staff did an excellent job
Good 6.0
Pros: The River running through the property And very pet friendly
Cons: The room was pretty outdated the kitchen at the countertop was not glue down
Mediocre 2.0
Pros: There was no breakfast.
Cons: Bed did not have blankets, only sheet. Sofa sleeper, when pulled out, had a fitted sheet on it that was filthy with food & “other” stains. No pillows or blankets. When I went to front desk with filthy sheet & requested bedding & additional towels for 3rd person in room was told they would take care of it. Heard a knock at door, expected housekeeping but found 2 large bags with bedding etc. I made the beds & we went to bed. In morning I spoke with the manager, she said we had to make our bed because of Covid. She said they were short staffed, again because of Covid. Covid had nothing to do with the filthy room or lack of bedding & towels. We were charged $147.00 for this experience. All the manager could come up with was “sorry” & “Covid”! Unfortunately the Bend Shilo put a very bad light on all other Shilo’s.
Poor 1.0
Pros: Location on Deschutes River
Cons: The room was only partially cleaned. There were no towels or toiletries. Several hours after check in 2 towels and mugs were delivered. Concerns were not addressed and the price was not adjusted after being rented a room that was not ready, especially in light of the concerns around COVID.
Mediocre 2.0
Pros: It was a good location to where we wanted to be in Bend. Good shower pressure.
Cons: Rooms not very clean/dirty carpets. No trash bags in cans, no towels (had to ask for them a few times and didn’t get them the same day we requested). Toilet paper and tissues ran out.
Excellent 9.0
Pros: No breakfast due to Covid. My room was not ready on time, so after a two hour wait I was upgraded so I didn’t have to wait any longer. It was wonderful and worth the wait.
Cons: More coffee in the room, I didn’t need maid service, of which I had none ,but I could have used more than two packets of coffee for the three nights I was there!
Good 6.0
Pros: I like the location, bed was comfortable, clean.
Cons: Check in time was 4pm, I arrived at 7pm and the room was not ready, low staffing. We did not have our towels in the room had to call twice did not receive until next morning. The Shilo restaurant was closed.
Okay 5.0
Cons: The floor upon entry was dirty. The carpet was dirty and the bathtub was dirty. Upon calling they did come to clean but the carpet was dirty.
Good 7.0
Pros: Location, staff
Cons: Bed was dirty, some spot of blood on bed
Excellent 10.0
Pros: Clean, next to river, service was great,
Cons: Not at all
Excellent 8.0
Pros: loaction; value;
Cons: Outside trash cans were not tended, many were full to overflowing. The onsite restaurant was closed for renovation during our stay. The floor of the room above us was creaky/noisey so bad that anyone up there who walked made much noise.
Poor 1.0
Cons: Room carpet was disgusting
Okay 4.8
Pros: The view of the river was nice and the location of the hotel was great.
Cons: We were not able to check into our room until 8 pm when stated check in is 4 pm. The staff stated this was due to house keepers not showing up, however this is a common occurrence on reviews (wish I would have read them instead of relying on stars). When trying to fall asleep, you could hear every little thing the room above you is doing. The rooms and carpet were old. The room was listed as a suite, but was merely a room with two queen beds and a refrigerator. Will definitely not be coming back.
Okay 4.0
Pros: Great location, close to everything, cost, view of river.
Cons: Chair was falling apart, carpet old and dirty.
Good 7.0
Pros: Room was very clean and did not smell.
Cons: My only complaint was that the heater was very loud when it was on.
Excellent 10.0
Pros: Shilo is always good in Bend
Good 6.0
Pros: Nice large pool with spa and sauna.
Cons: And the first room was Very old and outdated. The mattresses were saggy and the carpet looked awful. We got a new room and the mattresses looked a lot better but the carpet was disgusting, I got sick! I couldn’t breathe I don’t know what kin
Excellent 9.0
Pros: The staff, location, breakfast, River, pool, hot tub, sauna, fireplace..awesome little gem!
Cons: Upstairs units were transparent in activity. Could here EVERYTHING in the downstairs units making it difficult to sleep.
Okay 5.0
Pros: Large room. ok breakfast. reasonable price.
Cons: Outdated décor. The kitchenette had extremely limited utensils, no flatware, no teapot or other way to heat water. The heating system in the room was not calibrated correctly, and the indicated temperature was about 10 degrees lower than the actual.
Excellent 10.0
Pros: Surprised how lovely this place was. Our room had a fireplace and opened the patio to find a river and ducks. Sheets were soft and people were great.
Mediocre 2.0
Pros: The location
Cons: It was filthy. The carpet was so extremely dirty. There are holes in the walls where picture use to hang, I will never stay here again. So gross...
Excellent 8.0
Pros: large room, nice staff (friendly)
Cons: no
Good 6.0
Pros: Beautiful setting and the grounds around the building were well kept . Easy access off road.
Cons: Our room was very old, actual rip in the fabric on the couch, and just overall looks in need of a remodel. It also did not meet my standards of clean but its Bend and hard to find affordable room - for the price - you get what you pay for.
Poor 1.0
Pros: Location and pet friendly
Cons: After checking out after only a short stay overnight,I find out the hotel added an addl $250 without discussing anything with me.They claimed my dog did damage to the carpet. Impossible as my dog was in a crate the whole time.They refused to call me back
Excellent 8.0
Pros: Staff was excellent.
Cons: It was a fine hotel.
Excellent 10.0
Pros: Our room was amazing, with a separate living room and a rear door that opened on to a small sitting area on the bank of the river. Flowers were in bloom (this was in July) and ducks were flocking.
Excellent 10.0
Pros: The front office staff were awesome. My room wasn't ready yet so they upgraded me and made me feel welcome.
Cons: Nothing wrong.
Excellent 10.0
Pros: We have stayed before and consistent ion all levels
Cons: That the restaurant was closed down and it did not indicate closure on app.
Mediocre 3.0
Pros: Best thing about it was the location/ease in accessing.
Cons: The hotel was very dirty. The floors were not cleaned. It looked like they do not vacuum and there was pieces of candy or chunks of something all over the bathroom floor. Also did not like the toilet. It was small, short, and old. Ddid not work well.
Good 6.0
Pros: It had an indoor swimming pool.
Cons: We booked a room with a queen bed and pullout sofa. The pullout sofa was broken. There was a note as you pulled it out that's it's broken. We didn't want to ask for another room because the hotel was booked and it was too late in the night when disc
Okay 5.0
Pros: The staff were great. Free breakfast was okay, they did have a hard time keeping up, but it was Labor Day Weekend, so I'm sure that was the reason. The food was okay.
Cons: This hotel definitely needs updated. I don't know what year it was built, but it is seriously showing wear and tear. Carpet, paint, sinks/faucets, toilet, etc.. The one in Portland has the same issues.
Good 7.1
Cons: Room smelled of old smoke.
Mediocre 2.0
Pros: Pools
Cons: Breakfast, no vending machine, old and dated
Good 6.0
Pros: The room was great, comfortable and large.
Cons: The staff was terrible. I tried to check in 45 min early and they were very rude and abrupt. I just wanted to check in, not get to the room. They were QUITE adamant that I wait. I noticed while I waited in my carthat they helped other people check in.
Good 7.0
Cons: Carpet in rooms are old should be upgraded...and outside pool is dirty with ducks swimming in it.
Good 6.0
Pros: Close to shopping and easy to get to you.
Cons: Very dated. Carpet stained, didn't take my socks off.
Excellent 10.0
Pros: I loved the size of the room, the river access from the porch, and the fireplace. Shilo Inn was excellent for the price!
Excellent 10.0
Pros: Very comfortable and friendly staff.
Cons: I loved the large room, breakfast and appeal.
Okay 4.5
Pros: 1) Breakfast is reasonable 2) Indoor and outdoor pools, and indoor jacuzzis
Cons: 1) Specifically got and paid for a room with an extra sofa bed, but despite a handful of calls to the front desk, we couldn't get the sofa bed made up! 2) Randomly, of the four nights, the room was not made one day and new towels weren't provided another night.
Good 7.3
Okay 4.5
Pros: Large suite for the price and the indoor pool open until 2300.
Cons: The entire suite that we stayed in had not been updated in the last 30 years. Old carpet and upholstery on the furniture. The toilet looked like a tiny spaceship, and the tv was a big cube that was on a cart that rolled around the suite as far as the cables would allow. The continental breakfast was terrible, we got there with an hour before it closed, and had to wait for more plates, and there were only scraps left. No eggs, some small hard bits that used to be sausage, no potatoes, the bread was stale, juice was empty, etc. I won't be staying here again.
Okay 5.7
Pros: I liked that it was conveniently located and no road noise. Breakfast is provided, but runs out of food quickly and doesn't get replenished in a timely manner.
Cons: There doesn't seem to be any sort of housekeeping checklist. Found a dog turd under my bed, lampshades askew, missing lightbulbs, items from previous guests left behind in room, 1.5 pillows per person for a king size bed, had to wait at front desk for a breakfast voucher for 15 minutes, free breakfast was down to a handful of potatoes and some cold cereal by 8:45am and didn't see it get replenished for 30 minutes after I arrived, parking lot icy and dangerous, old square televisions, door between rooms splintered and not secure, lights in toilet room didn't work, very dark room even during the day.
Good 6.8
Pros: Pool & spas & saunas & steam room were the best!! The breakfast brunch could be a little better. Need Real fresh juice & fresh fruits. Added tea selections & bacon to go with the sausage's.
Excellent 9.4
Pros: The hotel was a little outdated, but the room was huge and very comfortable. We really enjoyed relaxing in the hot tub to warm up after rafting the cold Deschutes. The staff was very helpful and friendly. And we liked the location.
Cons: The complimentary breakfast wasn't great. All of the hot food was cold, so we went somewhere else for breakfast. But the room was such a great value, we didn't really mind.
Excellent 10.0
Pros: It was great
Cons: The gps doesn't take you right to it, it marks it on the freeway but that's a minor issue.
Good 6.5
Pros: The location was great. Easy access to freeways and near a lot of different activities. Also close to gas stations and places to eat.
Cons: The staff was rude. My boyfriend and I drove to Bend from California to visit a friend. We arrived in Bend around 3am. When I walked up to the front desk to check in the guy at the desk acted like I was inconveniencing him. When I went to check in he told me our room was canceled. This was extremely upsetting because it was 3am and we were very tired and wanted to sleep. I just think it is very strange that no one bothered to call me to tell us our room was canceled. When I initially booked the room I got a confirmation email and received no further correspondence. The man at the front desk continued to repeat: "You should have called to let me know you were checking in late." Okay, fine, I get it. However, it was 3am and I didn't need to be hassled.
Okay 5.4
Pros: Location is good.
Cons: Rooms haven't been updated ever - not even the bedding. We had bed bugs in our room. Complimentary breakfast is supposed to start at 6 but restaurant was still closed at 6:10.
Excellent 8.0
Cons: We made the reservation for two queen beds but when we got there they said they had us in a single king. We had to get a roll away for my kid. Theyou were all booked an we couldn't change rooms. There was something wrong when the Web page made the reservation.
Mediocre 2.5
Cons: In our weekend stay, we received no maid service to change towels, make bed, vacuum. The carpet had several large wet spots. The television reception was poor. The room was very out dated with its decor from bedding to lamp fixtures. The toilet worked really hard to flush and the lighting was poor. Wish we hadn't stayed there. Not even worth what we paid. Think twice before booking here.
Okay 4.0
Pros: Location and relatively low price.
Cons: Bedding was long in the tooth, and carpet not clean
Okay 5.7
Pros: Nice outdoor pool, convienant location and on-site lounge.
Cons: Not the cleanest rooms but would be great with kids.
Okay 4.5
Cons: This hotel is way over priced. I spent 144.00 per night for a outdated room. Also when trying to sleep you hear kids running in the halls and when I told the front desk. They said we cant stop the kids from running and I said no but you could relocate my room. No one followed up nor did a thing about it. I did get a 44.00 discount when I checked out but considering everything I would not stay there again. They also only gave us one room key because they were short. Just like another customer complained about
Good 6.8
Pros: It was convenient location, but the rooms were outdated but decent. The breakfast was good and the staff was friendly.
Cons: The room was outdated and the counter had a crack in it. Also it didn't look like they had dusted and cleaned very well.
Good 6.5
Pros: The rooms at the Shilo Inn are dated, but clean. Bathrooms were clean and spacious. The highlights of the hotel are the full breakfast with surprisingly decent coffee, lounge on premises, conveniently located to restaurants, shopping, and downtown. The indoor pool is kind of murky, but the outdoor pool was lovely. Premises were quiet and peaceful. All in all a great value for the $$.
Cons: Furnishings were dated and a little too tired to be considered rustic. It definitely needs some cosmetic overhaul, and travelers who need to be pampered while away from home should look elsewhere. But if you want a reasonably priced hotel with good amenities and don't plan on spending a lot of time in your hotel, the Shilo is a great option.
Okay 5.7
Pros: Comfortable bed Access to restaurant Beautiful outdoor setting
Cons: Dirty towels not taken the next day after the first night. Room not cleaned...vacuumed for a couple of days. Tub never cleaned. Things UNDERr the bed that have never been cleaned! Bed not remade...except for one day. SMELLY garbage next to the restaurant! LONG wait at the office while the person in charge talked on the phone...should have put the person on the phone on hold and helped the people in front of her. Poor management!
Mediocre 2.8
Pros: Maintenance employee was polite and professional. Three of the four front desk employees that we dealt with were polite and professional.
Cons: Awful customer service (repeatedly) from one front desk employee (no name badge.) Blood and urine stains on mattress and mattress pad in first room. "Upgraded" room was barely acceptable regarding cleanliness. Hallways and common areas were dirty.
Good 6.0
Pros: The price was reasonable.
Cons: It was outdated and pool wasn't maintained very well
Excellent 10.0
Pros: The hot breakfast buffet, the big room with a kitchen & living room area. All for an unbeatable price. Had
Cons: Old fashion living area, needs to be upgraded.
Excellent 10.0
Pros: The room was clean and large. I've never slept on a more comfortable bed and loved the pillows too. Large bathroom with an oversized tub. The tub stopper was missing and the maintenance man came after hours, from HOME to give us one! The water pressure in the shower was perfect and we never ran out of hot water. Lovely river view and fireplace. 2 pools, 1 indoor and both clean. The continental breakfast was huge and served in a restaurant setting, food was yummy, hot and plentiful. We even received a voucher for 2 free glasses of wine or other beverages on top of the free breakfast! I've never has such great hotel staff from beginning to end! Love this place and can't wait to come back!!!
Excellent 8.5
Pros: Good quality and value accommodation.
Cons: When booking, double queen room does not mean two double beds, but one bed + sofa. Noisy air condition/heating. Wooden two story structure - you will hear your neighbor alarm clock and walking around.
Good 7.7
Cons: Pool nice Free breakfast
Excellent 10.0
Pros: Free drink and breakfast.
Cons: TV was not in front of bed.
Excellent 10.0
Pros: They have a pretty decent free breakfast, good priced rooms and nice pool area
Good 6.8
Pros: Facilities were good and the room was big
Cons: Furniture was getting old and we could hear every foot step from the residents upstairs
Good 6.8
Pros: Loved having an indoor and outdoor pool. Perfect for summer days. Beautiful location. Comfortable bed.
Cons: The building we were in was in desperate need of an update. The room was very dark and noisy.
Mediocre 3.4
Pros: if you want a beautiful clean room book on riverside
Cons: don't book around the outside pool the rooms are Horrible not worth the money!!!
Okay 4.5
Cons: I was highly disappointed with the hotel! It had sub-par rooms, just didn't feel clean. The facilities need to be updated. We also had housekeeping just barge in without knocking.
Mediocre 3.1
Pros: The happy hour menu at the bar was good. Cody, the bartender, gave us great service and treated all of us well.
Cons: The staff at the front desk were the rudest and the most non-customer service people I've encountered in a customer service oriented environment. Several things in the hotel room were broken and in need of repair including the microwave which caught my paper coffee cup on fire. If it were just me, I would chalk it up to bad luck, but our entire group & other guests we talked to experienced the same thing. What we paid for or rooms, was definitely not worth it!
Good 7.1
Pros: Pet friendly. Indoor pool. Hyper 80s rooms.
Cons: Ac went out in the middle of the night. No apology - no nothing.
Mediocre 2.0
Pros: it is by a river
Cons: the hotel is in shambles - do not tell people to stay here. shower doors fell off twice!
Mediocre 3.6
Pros: Nothing.
Cons: Late night noise was bad. Becky - the front desk associate put us in a downstairs room and put a busload of teenagers in the rooms above us creating loud noise until midnight! Awful experience and will not stay there again. Food was cold and the room was like a cave. We should have NEVER been put in a downstairs room with the amount of noise from upstairs rooms (some kind of youth sports team).
Shilo Inn Suites Hotel - Bend - Bend
Rated no. 6
7.2
Good 7.2
Based on 916 reviews
Details
Reviews

Cleanliness
7.7
Comfort
7.9
Facilities
7.5
Location
7.9
Overall
7.0
Overall 7.0 Good
Based on 417 reviews
Cleanliness
7.7
Comfort
7.9
Facilities
7.5
Location
7.9
Overall
7.0
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
6.0
Overall
4.0
Cleanliness
7.3
Comfort
7.5
Location
8.0
Services
7.1
Staff
8.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.1
Comfort
8.2
Location
8.1
Services
7.7
Staff
8.7
Cleanliness
7.3
Comfort
7.5
Location
7.5
Services
7.0
Staff
8.7
Cleanliness
7.5
Comfort
7.7
Facilities
8.0
Location
7.7
Overall
7.0
Cleanliness
7.3
Comfort
7.7
Location
7.6
Services
7.2
Staff
8.0

Excellent 10.0
Pros: Mostly the staff are very personable! The pool house is sweet!
Excellent 10.0
Pros: The friendly staff, comfortable beds, nice room, wonderful amenities.
Cons: My only complaint is the shower head.
Okay 5.0
Pros: Location and staff was friendly
Cons: The hotel was not very clean needs updating and the sheets Had make up stains on them. For the cost I was expecting something along
Excellent 8.0
Pros: it was ok
Cons: more variety
Excellent 8.0
Pros: Great view of the mountains
Cons: no
Excellent 9.0
Pros: Clean, quiet, and comfortable.
Cons: Very limited grab and go breakfast due to the pandemic.
Mediocre 3.0
Cons: Bedsheets were dirty when we got there with oil stains, towels were dirty. The room was dirty overall. Asked for room to be serviced and was told they do it every three days because of COVID. No breakfast even though advertised.
Good 7.0
Pros: The rooms were nice, the staff were great
Cons: The breakfast, muffins or sweet rolls, not the best choice when traveling with young kids. Also a party going on in the next room and could hear everything so walls alittle thin but the staff was very good about having them tone it down.
Poor 1.0
Pros: Nothing
Cons: They don't tell you on booking there is a 200 cash deposit and you must have a major credit card
Mediocre 3.0
Cons: Mold in the bathrooms. No breakfast, even though it was advertised. Not a value for the $$.
Excellent 9.0
Pros: Clean rooms
Cons: Having just little muffins, about bite size , as the only selection for breakfast was real disappointing! Could maybe have a little more to choose from when you advertise breakfast available?
Poor 1.0
Pros: Nothing
Cons: The hotel was extremely dirty and had a bad smell. The rooms were dirty and felt very uncomfortable due to the over all cleanliness of the place and the room. The pool had a green slim in it and had not been cleaned. The grab and go breakfast was horrible
Good 7.0
Pros: Very good value for Bend Oregon.
Cons: The bedding could have been crisper. And the breakfast expanded with GF options.
Okay 5.0
Pros: Quiet
Cons: Stained ceiling, rusty door frame inside bathroom, carpet worn. Needs cleaned up.
Excellent 10.0
Pros: Pool, hot tub, great beds, and location
Cons: No
Poor 1.0
Pros: The lady that checked me in
Cons: Toilet running all night
Good 7.0
Pros: Location.
Cons: Hotel was pretty worn down. Room wasn't the cleanest. It worked for our quick stay.
Poor 1.0
Pros: There was a nice bench outside in the shade for smokers
Cons: Awful bed! Hard as a rock. The fan in the bathroom was broken in pieces and you could see through to the ventilation system, and it was extremely loud. Unfortunately the light couldn’t be turned on independently from the fan, it’s one switch
Okay 5.0
Pros: Decent breakfast
Cons: There was mold above the shower in the bathroom and peeling wall paper.
Excellent 10.0
Pros: Complimentary breakfast. The view of the mountains from our room was amazing!
Cons: Nope!
Okay 4.0
Cons: Hotel staff not very friendly, the room smelled like an ashtray, the pool/hot tub were filthy. They charged us $20 to change from a king bed room to a room with 2 double beds. I feel this hotel is very overpriced for what we got.
Excellent 8.0
Pros: Room was clean and it was what I expected given that it is a Choice Hotel for a low price. Building and rooms are dated but it was clean and staff were friendly. Breakfast was fine and the staff worked hard to keep the tables clean between customers
Cons: Needs a remodel
Excellent 8.0
Pros: Outstanding breakfast.
Cons: none
Okay 4.0
Pros: The room was clean and the breakfast was good
Cons: The hotel was not in a convenient location.
Okay 5.0
Pros: Breakfast was decent
Cons: Older hotel, outdated. We could hear people walking in the room and hallway above us. They ask for a Tip up front!
Okay 4.0
Pros: Free breakfast.
Cons: Extremely run down and not maintained. Rust and bodily fluids on the bathroom wall. I would not stay there again.
Excellent 10.0
Pros: Staff were friendly and accomodating.
Cons: The location was a little outside of the city.
Excellent 8.0
Pros: Good value and perfect for the price and breakfast was outstanding g!
Cons: Not really
Excellent 8.0
Pros: Location, clean room
Poor 1.0
Pros: Noice, can hear people talk and walk all the time, which woke me up in the middle night . Usually I am a deep sleeper, soldemly wake up during middle night
Okay 5.0
Cons: Older decor and carpets. No parking available. I felt it was overpriced
Poor 1.0
Pros: The location was fine. AC worked well.
Cons: No elevator, not ADA up to date. Hotel smelled musty. Moldy shower curtain. Cracks on ceiling in room. Asked for 2 queen room and ended up with king. No extra blankets available. Something sticky on floor Parking lot too small. Breakfast was disappointing
Good 6.0
Cons: the breakfast was a bit disappointing - not a single piece of fruit in sight even though "fresh" is largely advertised all over the place. The coffee could be better for the Pacific Northwest.
Good 7.0
Pros: Location for our trip. They had fresh made oatmeal yummy!
Cons: It was ok
Okay 5.0
Pros: Friendly staff
Cons: Hotel seemed dated, dark halls and spartan room. Breakfast was below average.
Poor 1.0
Pros: The very first person we got checked in by
Cons: The dirty sheets the dirty floors poor breakfast quality
Good 7.0
Pros: Neat, clean, quick registration. High average in quality. Breakfast room smallish but adequate. Had all the usual continental offerings plus scrambled eggs and sausage.
Cons: No issues to report
Good 6.0
Pros: Price
Cons: Hot tub closed early. Location not walkable to anything. Outdated
Good 6.0
Pros: Beds were comfortable and breakfast had a good selection
Cons: None
Good 6.0
Pros: My children were happy because they had a pool and hot tub. I was happy because of the free breakfast.
Cons: We were on the second floor and there were no elevators. It was just me and my young daughters so I had to haul everything up myself.
Mediocre 2.0
Pros: Staff was friendly
Cons: The room smelled very strongly of cigarettes even though the entire building is non-smoking. The building and rooms do not appear to be well maintained.
Good 7.0
Pros: Friendly staff. Good hot breakfast.
Okay 5.0
Pros: Hotel is a basic hotel with nothing outstanding in particular and no major problems.
Cons: Had to pay extra for two queen beds. Wish the pool had longer hours and didn't run out of pool towels. Breakfast was very basic.
Mediocre 3.0
Pros: The view of the high desert and the mountains immediately behind the hotel was lovely.
Cons: Everything was kind of rundown and patchwork. The floor was inexplicably wet in front of the sink; we finally realized water was leaking through the ceiling from the room above.
Mediocre 3.0
Pros: Courteous staff
Cons: Hotel is very outdated, rooms and common areas not clean or in good shape. It's really a 1 star accommodation...
Mediocre 3.0
Cons: Rude management, grumpy staff poorly cleaned/stocked room. Not worth the price.
Mediocre 3.0
Pros: Can't say I liked anything
Cons: room was terrible: dirty, broken fixtures and moldings, smelled like cigarettes, cigarette burns in carpet, no "do not disturb" sign, mold on bathroom door. Breakfast was nonexistent. Limited staff could not handle the high occupancy. no seating or food.
Poor 1.0
Cons: The room smelled like musty, dirty gym socks. The carpet was old and slightly damp. I didn't even take my shoes off. I wouldn't rate Quality Inns as a 2.5 star (moderate plus). It's a 2-star at best. But this one was barely a one-star.
Mediocre 3.0
Pros: Availability
Cons: Unclean
Poor 1.0
Pros: Nothing
Poor 1.0
Pros: The employee was very nice.
Cons: Very dirty and unsanitary. Had to be moved to another room and it was worse than the original room. Left at 3:30 am
Good 7.1
Cons: Thermostat did NOT work. Staff did offer to relocate rooms. However, with negative temperatures heat should be working.
Poor 1.0
Cons: The worker was cursing when I walked in and never thought twice about it and then the room was filthy. The bed spread was covered in white animal hair and three pillows had no cases. It hadn't been vacuumed, so I'm pretty sure the room hadn't been done.
Mediocre 3.0
Pros: That it was in bend.
Cons: The bathroom had mold all over the walls. My daughter had horrible breathing problems during our stay.
Mediocre 3.0
Pros: Location.
Cons: The pool and hot tub were both murky and cold. Pancake and waffle machines were not in commission. Our granddaughter was with us 4 strikes! Would have paid more for a functional pool and hot tub.
Okay 4.2
Pros: Location, free wifi
Cons: Front desk people were not very friendly. So call breakfast was joke since nothing was available. Room service people left trash here and there. Not sure what they cleaned other than make the beds. My stay here was very disappointing. Motel6 stay would have been better.
Quality Inn - Bend
Rated no. 7
7.0
Good 7.0
Based on 417 reviews
Details
Reviews

Cleanliness
4.0
Comfort
2.0
Facilities
2.0
Location
6.0
Overall
2.0
Overall 2.8 Mediocre
Based on 1 reviews
Cleanliness
4.0
Comfort
2.0
Facilities
2.0
Location
6.0
Overall
2.0
Cleanliness
4.0
Comfort
2.0
Facilities
2.0
Location
6.0
Overall
2.0

Mediocre 2.8
Pros: Nothing
Cons: Everything..
Mt. Bachelor Motel - Bend
Rated no. 8
2.8
Mediocre 2.8
Based on 1 reviews
Details
Reviews

Cleanliness
5.7
Comfort
5.5
Facilities
5.0
Location
6.6
Overall
5.0
Overall 5.5 Okay
Based on 141 reviews
Cleanliness
5.7
Comfort
5.5
Facilities
5.0
Location
6.6
Overall
5.0
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
2.0
Overall
2.0
Cleanliness
6.0
Comfort
5.6
Location
6.9
Services
5.4
Staff
6.3
Cleanliness
5.5
Comfort
5.3
Location
6.6
Services
4.9
Staff
5.7
Cleanliness
5.6
Comfort
5.6
Location
6.1
Services
5.0
Staff
5.0
Cleanliness
5.7
Comfort
5.8
Facilities
8.0
Location
6.4
Overall
8.0
Cleanliness
5.6
Comfort
5.7
Location
6.2
Services
5.4
Staff
6.0

Excellent 8.0
Pros: Comfortable beds. Smelled fresh and clean. Good black out curtains.
Cons: Door to room could be rehung. Plenty of parking, but all at same angle without exit in back, making car-ballet required to get out of spots.
Poor 1.0
Pros: Nothing. Was not a good location either.
Cons: Everything. Pretty sure manager or owner or whatever was using drugs kept touching his nose. My family was scared to sleep in the beds. The towels were stained and had blood. No cream or sugar for coffee they gave us. Tv too far from beds. 110 dollars was not a value what so ever.
Excellent 10.0
Pros: Everything you were comfortable help.
Cons: It was excellent how do you find anything wrong with it I didn't like.
Excellent 8.0
Pros: Staff very accommodating. Amenities in the room were adequate.
Cons: No washcloths. Problems with TV. Bed not the most comfortable.
Mediocre 3.0
Pros: Not very mutch
Cons: Beds as hard as a rock plumbing awful toilet plugged no one to get ahold of for a plunger .
Mediocre 3.0
Pros: Location was good.
Cons: Remote stopped working and tv went out around 2 am. Could not fix it.
Excellent 10.0
Pros: That it's quiet and you can see deer pass through at night every so often.
Cons: No, it had everything I needed including washer/dryers
Excellent 10.0
Cons: We ran out of toilet paper the first day and housekeeping did not check to see if we needed anything the second day
Poor 1.0
Pros: Nothing a complete disappointment.
Cons: Every thing has to leave 5 days onto my stay , lost all that money . No refunds. Staff is poor, and uninformed on how to do business.
Mediocre 2.0
Cons: The bedspreads were ripped and dirty. It smelled stale, moldy, and whatever cleaner they use really left the worst smell.
Bend Value Inn - Bend
Rated no. 9
5.5
Okay 5.5
Based on 141 reviews
Details
Reviews

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